TERMS & CONDITIONS

A. General

1. The Site is operated by ProgressPlay Ltd (the "Company"), with registered address at Soho Office, 3A, Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta. The Company operates online games in accordance with Malta Gaming Authority, Licence Number MGA/B2C/231/2012 issued on 16th April, 2013 and is licensed and regulated in Great Britain by the Gambling Commission under account number 39335. Gambling can be addictive. Play responsibly.

2. These terms and conditions ("Terms and Conditions") govern your ("You", "Your" or "Player") use of the online and mobile gaming services provided to You by the Company. These Terms and Conditions should be read carefully by You in their entirety prior to Your use of the Services. Please note that these Terms and Conditions constitute a legally binding agreement between You and the Company.

3. These Terms and Conditions incorporate Our privacy policy and the Betting Rules by agreeing to these Terms and Conditions You confirm that You also accept and agree to Our privacy policy and the Betting Rules (You can review Our privacy policy by clicking here and review Our Betting Rules by clicking here.)

B. Definitions

1. In these Terms and Conditions, the following words and phrases shall (unless the context otherwise requires) have the meanings set out beside them:

• $ - shall mean the currency with which You registered Your Account.

• "Account" shall mean a personal account opened by an individual, solely for such individual to enable such individual to play the Games at the Site.

• "Bet" shall mean a bet placed by You on an Event.

• "Company Network" shall mean all of the following Sites: the official list of the Sites regulated by the United Kingdom Gambling Commission can be found here, and the official list of the Sites regulated by the Malta Gaming Authority can be found here

• "Games" shall mean any of the games made available on the Site including Events.

• "Event" shall mean any event upon which a Bet is available on the Site.

• "Restricted Territories" shall mean the following countries: Austria, Australia, Belgium, Belize, British Virgin Islands, Bulgaria, Croatia, Cyprus, Denmark, France, Germany, Greece, Hungary, Israel, Italy, Lithuania, Luxembourg, Portugal, Romania, Serbia, Slovenia, Spain, The Netherlands, Turkey and the United States of America and additional jurisdictions blocked by the Company at its sole discretion. This list may be amended by the Company, at its sole discretion, from time to time.

• "Services" shall mean the Company's Games and any other services and activities offered at the Site.

• "Complaint" shall mean an expression of dissatisfaction in relation to the Services provided as stated in chapter O below.

• "Dispute" shall mean a Complaint that has not been resolved by the Company as set out in these Terms and Conditions within the initial 8 week period stated in chapter O below.

• "Site" shall mean any website and/or mobile site and/or mobile application owned, operated or hosted by the Company.

• "We", "Our" or "Us" shall mean the Company, and/or any subsidiaries, affiliates, employees, directors, officers, agents, suppliers, consultants and contractors.

C. Subordination to the Terms and Conditions and the Binding Effect Thereof

1. By using the Site, registering at the Site, or by participating in one of the Services, You agree to be bound by and to act in accordance with the Terms and Conditions, as they may be updated from time to time, without any reservation.

2. The Company reserves its right to amend these Terms and Conditions at any time, in its absolute and exclusive discretion. You will be notified of any changes to the Terms and Conditions prior to the changes coming into effect. Any Bet made prior to the entry into force of the revised Terms and Conditions shall be governed by the Terms and Conditions in force when placing the Bet. If You do not wish to be bound by such amendment You must stop using the Site and Services. Should You wish to stop using the Site and Services following any change to the Terms and Conditions, You may withdraw all available funds and close Your Account in accordance with these Terms and Conditions.

3. These Terms and Conditions supersede all prior agreements between the parties in relation to its subject matter and constitute the entire and whole agreement between You and the Company. You confirm that, in agreeing to accept these Terms and Conditions, You have not relied on any representation except for any express representation made by the Company in these Terms and Conditions.

D. Who is Entitled to Participate

1. You may only use the Services if You comply with all of the following:

• You are at least eighteen (18) years old or of legal age as determined by the laws of the country where You live (whichever is higher); in this respect, the Company wishes to draw Your attention to the fact that underage gambling is an offence;

• You are the owner of a valid payment method (or authorized to use a valid payment method by the owner of that valid payment method);

• You do not violate any law or regulation as a result of using the Services. In this context, You agree that if You reside or are present in any jurisdiction that prohibits using the Services offered at the Site (including without limitation any of the Restricted Territories) You shall not participate in the prohibited activity.

• You are not a player or otherwise have any connection or can have any influence over an Event and/or any outcome of a Bet;

• You have not previously self-excluded from another account of the Company Network including without limitation; see the list of sites under the Gambling Commission’s licence here and for the list of sites under the Malta Gaming Authority here; and

• You are not registered with United Kingdom's national online gambling self-exclusion scheme, commonly known as Gamstop.

2. The Services are intended only for Players who are not prohibited by the laws of any applicable jurisdiction from gambling on the Internet and/or mobile devices. The Company does not intend to enable You to contravene applicable law. You represent, warrant and agree to ensure that Your use of the Site and/or the Services will comply with all applicable laws, statutes and regulations. The offering or availability of the Services shall not be deemed or interpreted as an offer or invitation by Us to use the Services, if You reside in a place in which such use is currently forbidden by law (including without limitation the Restricted Territories), or where the Company, in its sole discretion, elects not to offer Services. You shall be solely responsible for determining whether Your use of the Site and/or Services is legal in the place where You live and/or use the Site and/or Services. We make no representations or warranties, expressed or implied, concerning the legality of the Services and/or of the Site and/or of any person's participation in the Services through this Site, and shall not be responsible for any illegal use of the Site by You. It is Your responsibility to ensure that You comply with any and all laws applicable to You before registering or participating in any of the Services through this Site. You should consult with legal counsel in the applicable jurisdiction about the legality of Your use of the Site and/or the Services.

3. Employees, directors and officers of the Company, as well as members of their families, affiliates or subsidiaries, and all other persons connected, directly or indirectly, to the computer systems or the security system employed by the Company, as well as any person involved in the operation of this Site and the establishment thereof, including, but not limited to advertising, promotion and fulfilment agencies, insurers and legal advisers, webmasters and web suppliers and family members thereof, are not entitled to participate in any of the Services. For the sake of good order it is clarified that any person who is not entitled to participate as aforesaid - as well as any other person who substitutes such excluded person - is also not entitled to any of the prizes afforded or referred to by the Site, and the Company reserves the right to suspend the Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in the Account.

E. Account Registration

1. Anyone interested in participating in the Services is obliged to register and open an Account at the Site.

2. The Company shall review the details, information and documentation provided by You as a part Our "know your customer" process. The Company will carry additional “know your customer" process upon any special circumstances including, but not limited to, high fraud score, suspicious details provided, a high number of deposits, various IPs used to access the Account, abnormal game play activity and Your jurisdiction.

3. You shall be fully and solely responsible to reserve in confidentiality Your Identification Details and not to transfer them to another. The full responsibility for an unauthorized use of Your Identification Details lies solely with You, and You alone will bear all responsibility derived from any unauthorized use of Your Identification Details. If You misplace, forget or lose Your Identification Details because of anything other than the Company's error, the Company shall not be liable for any direct or indirect loss associated with such occurrence.

4. You are only allowed to have one Account at this Site. If You open more than one Account, the Company may block or close any or all of Your Accounts at its sole and absolute discretion; in which case the Company may void the bonuses, winnings and bonuses winnings in the Accounts as well as return all funds deposited in the Accounts.

5. The Company may at its own discretion and without having to provide justification, refuse to open an Account or close an existing Account. However, all contractual obligations already made will be honored.

6. You hereby represent that the registration of Your Account is done personally by You and not by any third party.

7. By opening an Account, You hereby represent, warrant, acknowledge and undertake that (a) the details You submit during the registration process are true and correct, and that You will update them, immediately upon any change thereto, (b) Your Account is for Your personal use only and shall not be used by any third party, (c) any funds You deposit in the Account may and will be used by You solely for playing the Games and/or using the Services, (d) the Company is not a financial institution and any funds in Your Account shall not accrue any linkage differentials and/or interest, (e) You are of sound mind and You are capable of taking responsibility for Your own actions, (f) it is Your responsibility to read and understand the Games rules and procedures and that You fully understand these rules and procedures, (g) You understand that the use of the Games carries with it a risk of losing funds wagered in the Games, (h) You will cooperate with the Company and provide it with all requested documentation in a full, complete and truthful manner, (i) You have verified and determined that Your use of the Services does not violate any laws or regulations of any jurisdiction that applies to You, (j) You are solely responsible for recording, paying and accounting to any relevant governmental, taxation or other authority for any tax or other levy that may be payable due to Your use of the Site (including, but not limited to, payment of winnings), (k) You will use the Services in good faith towards the Company and others using the Services, (l) You will be solely responsible for all Your losses resulting from placing bets at the Site and playing the Games, (m) the Company may at its sole discretion, decide whether to open, maintain and/or close Your Account (provided that existing contractual obligations are honoured), as well as suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account - where You have broken any provision of these Terms and Conditions, (n) You shall be solely responsible for maintaining the confidentiality of Your Account details (including Your user name and password required for entering Your Account), and for any and all actions and transactions taken in connection with Your Account by anyone who enters Your Account while using Your details, and all such actions and transactions shall be deemed as actions and transactions taken by You, (o) You will immediately inform the Company of any suspected unauthorized use of Your Account, (p) You shall not make any charge backs and/or deny or reverse any payment made by You in connection with the Services, and You shall reimburse Us for any loss or damage We incur as a result of any such action, and in any event You will promptly pay any and all of Your debts to Us, and (q) You shall indemnify Us and hold Us harmless, from and against all direct and indirect claims, liabilities, damages, losses, costs and expenses, including legal fees, arising out of or in connection with any breach of these Terms and Conditions by You, and any other liabilities arising out of Your use of the Site or any unauthorized use of the Site by any third party.

8. You further represent, warrant, acknowledge and undertake that (a) You will not use Your Account, and will not allow any third party to use Your Account, for any Prohibited Actions and/or perform any Irregular Playing Patterns, (b) in case You will perform any Prohibited Action the Company shall be entitled to disclose any and all of Your details and information to the relevant authorities, and to suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account, (c) all money that You deposit into Your Account is not tainted with any illegality and, in particular, does not originate from any illegal activity or source; (d) You shall be solely responsible for all losses, liabilities and damages incurred as a result of any Prohibited Action performed by You and You shall indemnify Us for any such losses, damages and liabilities, (e) You have not had an Account in the past which was terminated or suspended by the Company, (f) the means of payment (e.g. credit (not available in the UK) and debit card, e-wallet, etc.) information You provided the Company in connection with Your Account are of means of payment owned by You and in Your name (or that the owner of the means of payment provided You with all required consent to use that means of payment for placing a wager via the Site, and You are acting within the confines of that consent) and was not stolen or reported as lost, (g) We are not obligated in any form or manner to validate the consent granted to You by the owner of the means of payment which You use, and (h) You are not and You have not notified the Company that You are addicted to gambling, (i) You have not previously self-excluded from another account of the Company Network, (j) You are not registered with United Kingdom's national online gambling self-exclusion scheme, commonly known as Gamstop.

9. If your Account is regulated by the Gambling Commission (customers in the UK), your account must be ID and age verified before you are allowed to (i) deposit funds, (ii) gamble (with your own funds, bonus funds or by using any free spins and free bets), or (iii) access any free-to-play games. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us to verify your name, address and date of birth:

• Proof of ID: A valid photographic identifying document is required in order to process Your first deposit. The ID can be a copy of a valid passport, driver's license or national ID card. Your name, photograph and signature must appear on the copy sent to Us. In some cases, You may be asked to have Your documents signed and stamped by a qualified notary or solicitor as proof of legitimacy.

• Proof of address: This can come in the form of a recent utility bill or debit card statement that shows Your full name and address as listed in Your Account.

10. If your Account is regulated by the Malta Gaming Authority, if You deposited money using any type of payment method other than a credit card or e-wallet, and age verification has not been satisfactorily completed in respect of You, then (i) Your Account may be frozen, and (ii) no further gambling will be permitted via Your Account until age verification has been successfully completed. In addition, the Company reserves the right at any time to request from You evidence of age and if satisfactory proof of age is not provided, then the above-mentioned consequences will apply, mutatis mutandis. In the event that it is found that You are under the age of 18, or the legal age as determined by the laws of the country where You live (whichever is higher), then the Company shall close Your Account and return to You all funds deposited, but the bonuses, winnings and bonus winnings shall not be paid and will be voided.

11. The Company will not require additional documents other than those set out in Section E Clause 9 above for verification purposes, however, should the Company reasonably believe that they are required to do so in order to comply with the Company’s regulatory requirements including Anti- Money Laundering or to confirm the validity of any document which has been provided, the Company may request additional documentation, including certified copies of a proof of identity and address, or other documentation evidencing Source of Funds or Source of Wealth.

F. Prohibited Actions

1. Without derogating from any other provision of these Terms and Conditions, if the Company determines that You are engaging in or have engaged in Prohibited Actions and/or Irregular Playing Patterns, or have attempted to do so, then the Company shall be entitled to close Your Account, withhold, seize and confiscate all funds in Your Account (including, but not limited to, any deposits and winnings in Your Account). In addition, the Company may exercise these rights in respect of any other Accounts of Yours on the Company Network. The Company shall also be entitled to inform and provide information documentation about You and Your activities to the applicable authorities and regulators, financial institutions, banks, credit card companies and

2. "Prohibited Actions" shall mean illegal, unlawful, fraudulent, or other improper activities - including, but not limited to:

• collusion between Players;

• the use of devices and software such as robots and/or artificial intelligence;

• sale, transfer and/or acquiring Accounts from other Players;

• transfer of funds amongst Players' Accounts;

• match fixing or otherwise influencing an Event and/or the outcome of any Bet contrary to applicable legislation and/or the rules of the relevant Events, as well as breaking into the Site or attempting to do the same;

• intentionally disconnecting from a game while playing on the Site;

• breaking into, accessing or attempting to break into, and/or circumventing and/or attempting to circumvent the Company's systems, including, but not limited to, by altering any of the registration details or failing to provide and/or providing misleading, inaccurate or incomplete personal and/or payment details, or verification information to the Company, and/or using a virtual private network connection;

• where the source of funds used by You is illegal and/or where You may have engaged or may be engaging in any activity relating to money laundering, including use of the proceeds of crime;

• abuse in order to gain advantage to the detriment of other Player(s) and/or Us;

• Provision of inaccurate and/or invalid documents;

• where the Company has reasonable suspicion that You have been taking unfair advantage of the Company's bonuses in order to minimize loses as further described in Section F Clause 3 below ‘Irregular Play Patterns’, or have executed any other act in bad faith in relation to a bonus promotion offered on any of the Sites owned and/or operated by the Company; or

• Deceitfully taking advantage of our bonuses which includes, but is not limited to,: (i) opening multiple indistinguishable Accounts to obtain a bonus several times on any Site, only depositing during promotional activity or opening multiple accounts across the Company Network, (ii) playing repeatedly only with free games, or (iii) in case of repeated patterns of deposit/cashout/redeposit purely intended to gain the deposit related bonus.

3. "Irregular Playing Patterns" shall mean the following activities:

• equal, zero or low margin bets or hedge betting,

• placing single or multiple bets of a value of fifty percent or more of a Bonus on any single game, individual hand, single Bet or round;

• building a balance and significantly changing play patterns; for example, Bet or wager size, Game types and Bet or wager structures etc. in order to meet the wagering Requirement;

• placing large Bets or wagers which result in a substantial gain followed by a drop in Bet or wager size equal to or higher than 65% of the previous average Bet or wager size;

• reserving real money funds in any incomplete game round in order to use bonus funds before real money gameplay is completed;

• delaying or postponing game rounds in any game to a later time, by any means, so as to clear Your real money balance, afterwards using any bonus of any form or manner (including, but not limited to, Free Spins and Free Bets);

• playing games by using Your bonus balance to build up in-game value, lose the bonus funds, and then cash out on the built-up value using Your real money balance;

• making large Bets or wagers and then substantially reducing the Bets or wagers to meet the wagering Requirement;

• moving from a low weighted Game to a high weighted Game after a large win for the purpose of meeting the Requirement;

• on roulette, in the following cases: (a) covering 24 or more of the 37 available numbers; (b) betting on red and black; (c) betting on odds and evens; (d) betting on 1 – 18 or 19 – 36 (inclusive); (e) betting on all three columns of the table layout; (f) betting on all three dozens;

• on baccarat, betting on both banker and player in the same coup;

• utilising bonus offers as part of a group of customers or syndicate;

• where an Account or group of Accounts operate systematically in order to gain an advantage to the detriment of another Player or to commit any deceitful act in relation to other Players or Us – for example by employing specific techniques to cheat other Players or playing as a group;

• wagering on Games with the bonus feature mode with bonus money to build up value, lose the bonus and then immediately cash out the built up value with a secondary deposit;

• martingale betting strategies;

• Betting all or a substantial portion of Your real money amount on low odds Bets while placing casino wagers and/or high odds Bets using Your bonus amount); and/or

• Placing more than 25% of Your initial deposit as one Bet or wager.

G. Account Operation

1. It is unlawful to deposit any money in Your Account from ill-gotten means, and You will not make such deposits. Without derogating from the above, You hereby acknowledge that the Company will check all transactions to prevent money laundering, and will report any suspicious transactions to the relevant authorities.

2. The following deposit methods are available to deposit money with the Company: Credit (not available in the UK) and Debit Card, PayPal, PayviaPhone, Neteller (not available in the UK), Paysafecard, Skrill ((not available in the UK), Trustly, Zonda, Ecopayz and BitBayPay (not available in the UK). Availability of each payment method depends on Your registration country and chosen currency. Your Account will be credited with the deposit only after the deposit is confirmed by the Company and the relevant payment method; until such confirmation is received, Your Account will not include such deposit in the Account's balance. The Company does not provide credit, nor does it participate in, arrange, permit or knowingly facilitate the giving of credit. Deposits made via PayviaPhone have a 15% processing fee which will be deducted from your deposit amount.

3. For the avoidance of doubt, if your account is regulated by the Gambling Commission, you cannot use credit cards to deposit into your account by any means, including by way of any credit card registered with an e-wallet or online payment service.

4. Your attention is drawn to the fact that the Company imposes certain deposit limits, at its discretion and subject to various reviews and verifications performed by the Company. These could vary over time and in accordance with various characteristics relating to each customer and deposit; by way of example, Paysafecard – from $10 to $700 per deposit per Site.

5. The Company is required by its licence issued by the Gambling Commission to inform any person whose Account is regulated by the Gambling Commission (customers in the UK) about what happens to funds which the Company holds on account for such person, and the extent to which funds are protected in the event of insolvency . The Company shall hold the funds of such customers in a separate bank account so as to be kept segregated from the Company's own accounts, in accordance with the Company's regulatory obligations. These funds are not protected in the event of insolvency. This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: not protected segregation. For additional information, You can click here - Protection of customer funds.

6. It is Your responsibility to notify the Company immediately of a lost or stolen payment method, or of any change in the payment method; any losses and damages caused due to Your failure to provide such immediate notification will be solely borne by You, and We will not be liable for any such losses and damages.

7. You are not allowed to transfer funds from Your Account to other Players or to receive money from other Players in Your Account, or to sell, transfer and/or acquire Accounts from other Players.

8. If Your Account is regulated by the Malta Gaming Authority, it will be deemed an Inactive Account if You have not logged into Your Account for a period of 12 (twelve) months. Any Inactive Account will be charged with an administrative fee equivalent to 5 (five) Euros per month, provided the Company has notified You 30 (thirty) days prior to Your Account becoming Inactive, that such fees will be incurred; the maximum amount of fees thus incurred will be the balance of Your Account . If You have not logged into Your Account for a period of 30 (thirty) months, Your Account will be deemed a Dormant Account, in which case the Company shall remit the balance of Your Account (after deduction of the charges referred to in this section) to You, or to if You cannot be satisfactorily located - to the Malta Gaming Authority.

9. In any case in which Your Account becomes a Dormant Account or an Inactive Account according to section G.8 (which is not applicable if Your Account is regulated by the Gambling Commission), is blocked from further use or closed, and without derogating from the Company's right to seize and forfeiture any and all funds held in Your Account, You may contact the Company at customersupport@instantgamesupport.com and submit a request to reopen Your Account and/or return the balance of Your Account. For the avoidance of doubt, the Company is under no obligation to accept Your request, and such request will be reviewed in accordance with the relevant facts and circumstances and the provisions of these Terms and Conditions.

10. It is hereby clarified that sections G.8 and G.9 of this chapter VI do not apply to an Account which is regulated by the Gambling Commission (customers in the UK); any such Account will not become Inactive or Dormant.

11. You may ask at any time to close Your Account by sending an email to the Company's customer support at customersupport@instantgamesupport.com, and You will be contacted by customer support accordingly in order to facilitate such request.

12. The Company's default user history presentation provides only part of the game history; if You wish to receive all of Your game history, please contact the Company's customer support at customersupport@instantgamesupport.com,

13. Once a Bet is placed, it cannot be changed or cancelled.

14. A Bet placed after the Event commences (save for in play betting) and/or a Bet placed after the result of the Bet is known, are invalid and do not entitle You to receive any winnings from such a Bet; the sum of the Bet shall be returned to You in such a case.

15. The Company may offer a cash-out feature in some Bets on some Events, at its sole and absolute discretion. This feature, if offered, will allow You to cash-out part or all of Your Bet prior to the end of the Event upon which You placed the Bet. The return provided to You according to the cash-out feature will change during the Event and will be determined by the Company at its sole and absolute discretion. We are under no obligation to provide the cash-out feature in any Event and/or Bet and can cancel this feature altogether without being required to provide any notice about it.

16. The result of the Bet is confirmed by the Company in accordance with official results published by the applicable governing bodies arranging the Events and/or according to alternative sources of information; in an event of a conflict between the official results and other sources of information, the Company shall determine the result of the Bet. If the Company is unable to determine the result of the Bet, the Bet will be void and the wager will be returned to You.

17. Subject to section G.16, the Company will publish the result of the Bet on the Site, and the Account shall be credited with winnings (if any) within 72 hours of the Company publishing the result of the Bet. In an event of conflict between the results published on the Site and the results registered with the Company’s systems (or with systems operated on the Company's behalf by third parties), the latter shall prevail.

H. Withdrawals

1. You may withdraw Your real money balance (Your deposit and any winnings generated from the deposit) at any time - without restriction, except where necessary to comply with any general regulatory obligations.

2. Before any withdrawal you have to make at least one successful deposit.

3. When You request a withdrawal, the funds requested are transferred to the payment method(s) You initially used to deposit.

4. In case where Your payment method is not available for withdrawal due to third party's policy's restrictions, the withdrawal will be made to another payment method available to You.

5. If You have outstanding deposits, the Company reserves the right to postpone or halt withdrawal payments until all deposits are received and confirmed.

6. Should Your bank or payment method charge a processing fee in connection with the withdrawal, the payment of this fee is Your responsibility.

7. In a case where We cease to offer Our Services in a specific jurisdiction, a reasonable processing fee (beyond that stated in section H.6 ) may be charged to You upon withdrawal.

8. It is Your responsibility to notify Us immediately of a lost or stolen credit/debit card or change of details to an e-wallet; any losses and damages stemming from a failure on Your part to provide immediately such a notification will be borne solely by You, and We will not be liable for any such losses and damages.

9. Limitations on withdrawals:

• Visa credit (not available in the UK) and debit card withdrawals are not available in certain countries due to local issuer restrictions.

• MasterCard and debit card withdrawals are not available due to issuer restrictions.

• Skrill (not available in the UK) may only be used as a withdrawal option in case a successful payment was done previously.

• Some methods are only available in certain countries and with certain currencies.

• For further information please contact Our customer support via LiveChat or e-mail at: customersupport@instantgamesupport.com

10. If Your Account is regulated by the Malta Gaming Authority, the maximum withdrawal amount per Account is (i) $3,000 per week, and (ii) $6,000 per month. In case of progressive jackpots, the winnings can be withdrawn at once in full amount. We may, at Our sole discretion, increase these limits to Our valued Players.

11. If Your Account is regulated by the Gambling Commission (customers in the UK), Your payment method used for deposit must be verified before any withdrawal can be processed. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us:

• If deposited or withdrawing via Debit Card please provide back and front of the card that You have used with Us. We need to see the first and last four digits of Your card, Your name and expiry date, You can cover the 8 middle digits and CVV code for security reasons.

• If deposited or withdrawing via an E-Wallet please provide a screenshot or photo of the e-wallet's profile page showing Your name and email.

• If deposited via PayViaPhone please provide a photo of Your phone bill showing the mobile number that You have used with Us and Your full name.

• If deposited via any other method please provide a photo or screenshot of the method showing Your name.

12. In case where Your payment method is not available for withdrawal, the withdrawal will be made to another payment method available to You. Relevant verification will be requested accordingly to the satisfaction of The Company.

13. If your Account is regulated by the Malta Gaming Authority, We may sometimes require identity verification before processing a withdrawal. You may be asked to show one or more of the following documents (or additional documents not listed below) to Us:

• Credit/debit card used to fund Your Account: A clear, legible copy of both sides of the card is required. For security reasons, the middle eight numbers on the front of the card and the three-digit code on the back of the card's copy must be crossed out.

• Proof of address: This can come in the form of a recent utility bill or credit card statement that shows Your full name and address as listed in Your Account.

• Proof of ID: A valid photographic identifying document is required in order to process Your first withdrawal. The ID can be a copy of a valid passport, driver's license or national ID card. Your name, photograph and signature must appear on the copy sent to Us. In some cases, You may be asked to have Your documents signed and stamped by a qualified notary or solicitor as proof of legitimacy.

14. We reserve the right to anytime request additional documentation in order to identify and support your source of funds and wealth you use to deposit/bet/play with.

15. Should concerns arise regarding your documentation in connection with Anti-Money Laundering or similar issues, then the Company may request notarized documents and suspend Your Account (including freezing all funds deposited within) until further notification.

16. In order to make a withdrawal, click on the "Cashier" icon, followed by the "Withdrawal" option. The select Your preferred withdrawal method, fill out the relevant form as per the withdrawal method chosen, click "Withdraw" and the withdrawal process will begin.

17. If Your Account is regulated by the UK Gambling Commission, you are not permitted to cancel a withdrawal for any reason. Please be advised that all cash out requests will appear as "Pending" for 1 business day. After 1 business day, the status of Your withdrawal request will change to "Processing". You will receive an email notification once Your request has been delivered and the funds have been transferred to You.

18. If Your Account is regulated by the Malta Gaming Authority (MGA) please be advised that all cash out requests will appear as "Pending" for 3 business days, during which time You can cancel the request. In order to cancel Your withdrawal request, go to the "Cancel Withdrawal" tab and click "Cancel" next to Your withdrawal amount.

19. If Your Account is regulated by the Malta Gaming Authority (MGA), after 3 business days, the status of Your withdrawal request will change to "Processing" and You will no longer be able to cancel it. You will receive an email notification once Your request has been delivered and the funds have been transferred to You.

20. For assistance with withdrawals or any other matter, feel free to Contact Us. The methods with which You can use to withdraw funds from Your Account are: Credit (not available in the UK) and Debit Cards, PayPal, Zonda, Neteller(not available in the UK), Paysafecard, Skrill (not available in the UK) , Trustly, BitBayPay (not available in the UK) and Ecopayz.

I. Responsible Gaming & Self-exclusion

1. Always remember that the Services are for Your personal entertainment; they are not meant to make You rich overnight and there are no winnings formulas. Make sure to budget Your money and know the game rules. We urge You to review information available at https://www.gamblersanonymous.org.uk/, http://www.gamcare.org.uk/ or similar websites so as to ensure You are gambling responsibly. Furthermore, We suggest that You employ measures aimed towards gambling responsibly, such as timers or other forms of reminders and/or duration, wagers and loss restrictions while gambling. We offer measures relating to deposit limits, wager limits, loss limits and session limits; any reduction in the limits will take effect immediately and any increase in the limits will take seven days (or 24 hours if Your Account is regulated by the Gambling Commission) before coming into effect.

2. If Your Account is regulated by the Malta Gaming Authority, then any reduction in any limits will take effect immediately and any increase in any limits will take seven days before coming into effect. You may exclude Yourself from the use of the Services for any definite or indefinite time.

3. If Your Account is regulated by the Gambling Commission (customers in the UK), then any reduction in any limits will take effect immediately and any increase in any limits will take 24 hours before coming into effect. You may exclude Yourself from the use of the Services for a minimum period of between six months to 12 months (extendable by You for one or more periods of at least six months each).

4. In addition, We offer self-exclusion and cooling off options (as further detailed in this chapter). We also wish to draw Your attention to the existence of software preventing an individual computer from accessing online gambling websites, such as www.cyberpatrol.com or www.gamblock.com

5. Any exclusion request can be made via the responsible gaming section in the client interface or by contacting our customer support via (customersupport@instantgamesupport.com), in accordance with Your decision to be provided to the Company. Prior to confirming Your self-exclusion request, You will be provided with information regarding the consequences of self-exclusion. Should You decide to be self-excluded, We encourage You to consider extending Your self-exclusion to other remote gambling operators currently used by You. Any undetermined bets at the time of Your self-exclusion will be settled in the normal way, according to the normal timescales and, if subsequently applicable, winnings paid to You. Any self-exclusion Account blocks cannot be undone during the agreed self-exclusion period.

6. Following Your request to be self-excluded: (i) Your Account will be closed and any funds held in Your Account will be returned to You; (ii) As soon as practicable after Your request to be self-excluded is submitted to the Company, You will cease to receive any marketing materials relating to the Services; provided, however, that this will not extend to blanket marketing which is targeted at a particular geographical area and where You would not be knowingly included.

7. If Your account is regulated by the Malta Gaming Authority, then regardless of the length of Your self-exclusion period, at the end of such self-exclusion period, Your self-exclusion will end and You will be allowed to commence wagering with the Company and also receive marketing materials.

8. If Your Account is regulated by the Gambling Commission (customers in the UK), then at the end of Your self-exclusion period, such self-exclusion will remain in place unless You take a positive action in order to gamble again (subject to a minimum self-exclusion period of six months), and You will not receive any marketing materials unless You have taken a positive action in order to gamble again and agreed to accept such marketing materials. The positive action in order to gamble again must be accompanied by a one day cooling off period prior to allowing You to gamble again.

9. In requesting self-exclusion, You agree to provide full and accurate personal details, now and in the future, so Your access/use of the Site and Services can be restricted. If You do choose to self-exclude, We will use all reasonable endeavours to ensure We comply with Your self-exclusion. However, in agreeing to self-exclude, You accept that You have a parallel obligation not to seek to circumvent the self-exclusion. Accordingly, We have no responsibility or liability for any subsequent consequences or losses howsoever caused that You may suffer or incur if You commence or continue to gamble through additional online accounts where You have changed any of the registration details or You provide misleading, inaccurate or incomplete details or otherwise seek to circumvent the self-exclusion agreed. Any self-exclusion, time out or any similar action will be valid across all websites operated by the Company.

10. If You are uncertain whether to exclude Yourself from the site, ask Yourself the following:

1. Have You been diagnosed with an addictive disorder previously?

2. Do You place bets while under the influence of alcohol or other substances?

3. Is gambling interfering with Your daily life?

4. Are You trying to recover previous loses by placing more bets?

If You answered ‘yes' to one or more of the questions above, it is strongly recommended that You contact the customer support team and ask to be excluded as well as seek professional help.

11. If Your Account is regulated by the Gambling Commission (customers in the UK), You may request a time out from gambling, which is a cool off period of between 1 to 42 days. A request for a time out period should be submitted via the Site in the casino client under the responsible gambling section. After the cool off period ends, You will be allowed to commence wagering with the Company and also receive marketing materials.

12. You may set up a reality check timeframe through the responsible gaming screen. Once set, the time that has passed since You started to play the Games within the same session will appear on the screen (the "Timecount"). Once the Timecount will reach the reality check timeframe You have set, You will be prevented from continuing playing the Games during the same session until You acknowledge You wish to continue playing the Games. If You acknowledge You wish to continue playing the Games, Timecount until the next reality check will be reset, and the abovementioned process will recommence. Beginning a new session will cause the Timecount to reset as well. At any point in time, You may change and/or cancel the reality check timeframe, and such change or cancellation will enter into force immediately (and in the case of change, will reset the Timecount).

J. Bonus Policy

1. Once You make an eligible deposit according to a promotion offered by the Site, You immediately receive a Deposit Bonus. The Deposit Bonus, in the form of bonus money, free bets and/or free spins, will appear in Your bonus balance.

2. Deposits made with Skrill (not available in the UK) are excluded from all bonus offers.

3. We reserve the right to exclude certain games from being able to play with bonus funds – provided that we will notify You in advance of such exclusions.

4. In addition, We may offer You a Complimentary Bonus, in the form of bonus money, free bets and/or free spins. The Complimentary Bonus will appear in Your bonus balance. Any Complimentary Bonus may be subject to wagering requirements where applicable.

5. Where a Site provides a Registration Bonus, then once You register with the Site, enter valid personal details and activate Your Account, You are eligible to receive the Registration Bonus; provided solely if You are a new registrant and never had an account with the Site. The Registration Bonus can be provided in the form of bonus money, free bets and/or free spins. The Registration Bonus will appear in Your bonus balance. Any player can receive only one Registration Bonus with each Site.

6. Any Player can receive up to 5 (five) Registration Bonuses, 5 (five) casino welcome bonuses and 1 (one) sport welcome bonus on the Company Network. In addition any Player can receive up to 5 (five) free bet bonuses per month on their Account.

7. Your wagering is first deducted from the real money balance. When Your real money on Your balance is nil, the wagering will be done from Your bonus balance. If the wager You make is higher than the amount of real money on Your balance, then the wager will be composed from the sum of real money on Your balance and the remainder of the wager - from Your bonus balance. Any Winnings from such a wager shall be split between real money and bonus balance according to the sum of real money and bonus balance used in such a wager. If, at a later stage, Your real money on Your balance is higher than zero, any wagering you perform from that stage will once again be from the real money on Your balance. Without derogating from the above, it is hereby clarified that You are forbidden from accessing and/or using Your bonus balance while You have any open game round in which You wagered with real money or the results of any game in which You wagered with real money have yet to be received and reflected in Your real money balance.

8. Only wagers made with bonus funds will contribute towards the applicable wagering requirement in sections J.19 and J.20 and J.21 (the “Requirement”). Only wagers made after the first successful deposit will contribute to the Requirement. Wagers made with real money will not count towards the Requirement. If You have more than one active bonus, the winnings and the contribution towards the Requirement are divided between these bonuses according to the initial sum of each bonus. By way of example, if You have three active bonuses, the initial sum of the first was of EUR 2, of the second was of EUR 3, and of the third was of EUR 1, then the winnings and the Requirement will be calculated according to a 2-3-1 split.

9. Only 5% (five percent) of wagers placed on all versions of video poker and/or power video poker shall be counted towards the Requirement; only 10% (ten percent) of wagers placed on all versions of Blackjack, Baccarat, Roulette, poker table games and/or jackpot games shall be counted towards the Requirement.

10. The following games will not contribute to the Requirement: Cool Buck, Cool Buck 5 Reels, Dragon Dance, Book of Oz, Bookie of Odds, Bikini Party, Koi Princess, Ozzy Osbourne, Bonanza, Diamond Mine, Beehive Bedlam, Fruit Blast, Epic Gems, 1429 Uncharted Seas, Jungle Spirit, Secrets of Christmas, Astro Legends: Lyra and Erion, Forsaken Kingdom, Baker's Treat, Eye of the Kraken, Golden Legend, Hugo 2, Lucky Angler, Pets Go Wild, Rage to Riches, Retro Reels, Retro Reels - Diamond Glitz, Retro Reels - Extreme Heat, Robin Hood, Robin Hood Shifting Riches, Stardust, The Wish Master, Tomb Raider - Secret of the Sword, Tomb Raider, Tomb Raider 2, Tower Quest, Untamed Bengal Tiger, Untamed Giant Panda, Untamed Wolf Pack, Wheel of Wealth Special Edition, Wheel of Wealth, Reel Rush 2, Jack Hammer 2, Big Bad wolf, Starmania, Ragnarok, Hot Blizzard. The Company shall be entitled, at its sole discretion, to add, from time to time, more games to aforementioned list of games that will not contribute to the Requirement.

11. Subject to the provisions of this section, only one bonus can be active at the same time. All other bonuses (save for free spins and free bets) will be considered as “Pending Bonuses”, with their applicable wagering requirements commencing only once the Requirement in respect of the active bonus is met in full, or if the active bonus expires or is cancelled for any reason; in addition, if Your bonus funds go below $0.50 , the next Pending Bonus (if any) will become active in parallel to the current Bonus. Any Pending Bonus (save for free spins and free bets) cannot be wagered and it will not appear in the bonus balance prior to becoming active, save for where the bonus funds go below $0.50 . The order of Pending Bonuses (save for free spins and free bets) becoming active will be on the basis of the time granting them to You. You can activate a Pending Bonus by cancelling the active and the Pending Bonuses prior to the Pending Bonus you wish to activate.

12. If You wish to cancel a bonus, the cancelation can be done under the Account tab > Bonus history tab; in which case the Bonus Winnings will be removed as well and will not be converted into real money.

13. You may withdraw Your real money balance (Your deposit and any winnings generated from the deposit) at any time. However, any request of withdrawal of funds from Your real money balance prior to completing the Requirement will cause the removal of the bonus funds from Your bonus balance in full and they will not be converted into real money; any Pending Bonuses will be removed as well.

14. You shall be solely responsible for paying any relevant taxes levied in relation to the receipt of the bonus funds.

15. The bonus promotion and contest reward schemes may be subject to promotion-specific terms and conditions, provided to You in the applicable marketing materials, which must be read in conjunction with these terms and conditions.

16. In the event that the Company deems that You acted in bad faith in relation to a bonus and/or a reward schemes and/or tried to abuse a bonus and/or a reward, You shall become ineligible to receive the bonus funds and/or the points and the Company shall be entitled to close Your Account. Abuse includes, but is not limited to, trying to create an unfair advantage, registering multiple accounts within the Company Network in order to take advantage of any promotion and/or reward scheme, and/or in connection with receiving the bonus and/or points,wagering, alone or together with others, in a manner which provides for guaranteed profits irrespective of the outcome of the wagering.

17. Any non-insignificant breach of this chapter shall entitle the Company to cancel and revoke the bonus funds and/or points, and Your Account may be closed.

18. The Company reserves the right to alter this chapter, cancel, modify or suspend any offer, reward scheme and/or any promotion at any time and without prior notice – in respect of any bonus and/or points that has yet to be provided to You. Any bonuses and/or points granted prior to the change shall not be affected. The terms and conditions and the bonus policy that apply to any bonus received by You are the Terms and Conditions and its Bonus Policy that are in force at the time in which You sign up to the Promotion to which that bonus relates. Nothing in this section limits any other right and/or remedy granted to Us.

19. Free money bonus

• All free money bonuses and the winnings generated from them are part of the bonus funds.

• The bonus funds from a free money bonus will be converted to real money only after wagering 50 (fifty) times the sum of the initial sum of the bonus (the "Requirement" " for the free money bonus). The Requirement must be met in full within 30 (thirty) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 30 (thirty) days' period.

• The conversion of bonus funds from a free money bonus to real money is capped at a sum equal to 3 (three) times the initial sum of the bonus. Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.

20. Free Spins

• The winnings generated from the free spins are considered as the initial sum of the applicable bonus.

• The bonus funds from a free spin bonus will be converted to real money only after wagering 50 (fifty) times the initial sum of that bonus (i.e., the winnings generated from the original free spins) (the "Requirement" for the free spins). The Requirement must be met in full within 7 (seven) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money and You will not be entitled to the free spins; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 7 (seven) days' period.

• The conversion of bonus funds from a free spin bonus to real money is capped at $20. Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.

21. Free Bets

• The winnings generated from the free bets (less the sum of the free bets wagered) will be added to your bonus funds.

• The bonus funds from a free bet bonus will be converted to real money only after wagering 10 (ten) time the initial sum of that bonus (i.e., the winnings generated from the original free bet) (the "Requirement" for the free bets). The Requirement must be met in full within 7 (seven) days of the Bonus being credited to Your Account, otherwise the bonus funds will be removed from Your bonus balance in full and will not be converted into real money and You will not be entitled to the free bets; for this purpose, the period in which the bonus is a Pending Bonus counts as part of that 7 (seven) days' period. The Event on which the free bet and/or bonus funds are wagered must end and have a result prior to the expiration of the bonus for the purpose of the 7 (seven) days' requirement.

• The conversion of bonus funds from a free bet bonus to real money is capped at $20 . Any amount of the bonus funds in excess of the conversion limit will not be converted to real money and will be removed from Your bonus balance.

22. Rewards

• In order to participate in the Rewards program’s points collection and/or purchase an item with the point via the store, a player must make at least one (1) deposit of ten (10) Euros. Points and items are subject to limitations as set in the applicable terms and conditions. Any use and/or redemption contrary to those terms and conditions is null and void.

• Items purchased via the store will expire after 30 days from the date of the purchase.

• All items purchased via the store must be wagered a minimum of 50 (fifty) times in 30 days; failure to do so shall result in the expiry of the points and/or in revocation of all winnings generated from such bonuses.

• Winnings generated from free spin bonus purchased via the store are limited to $20

• Winnings generated from items purchased via the store are limited to the lower of (i) 3 (three) times the items amount (and in the case of free spins – the bonus amount equals the winnings received from the free spin), or (ii) the total amount of deposits made by the Player until the date in which the bonus was received as a prize or redeemed at the store.

• In order to progress in the Rewards program’s levels, a player must collect the points required and make at least one (1) deposit of ten (10) Euros in the last 30 days.

• All items purchased via the store are subject to all other items terms and conditions.

K. Powers and Authorities of the Company

1. The Company shall make commercially reasonable efforts to prevent any malfunctioning in the Site's activity and any errors in respect of Events and/or Bets, including, but not limited to, any errors in the odds, names of participants in the Events, handicaps and/or any other component of the Bet. However, in any event of a technical failure (or any other error) in the Site's systems for any reason whatsoever, the Company will be entitled to cancel Your participation in any of the Games, concerning which the malfunctioning has occurred. In such an event, Our responsibility and liability will be limited only to the participation fee and/or Bet sum that was paid by You for participating in such Game, and Your Account will be credited with such participation fee and/or Bet accordingly.

2. The Company reserves the right to cancel, terminate, modify or suspend the Services if for any reason, the Services cannot be conducted as planned, including, but not limited to, infection by computer virus, bugs, tampering or unauthorized intervention, fraud, technical failures or any other causes beyond the control of the Company. If any errors result in awarding winnings to You or in an increase in winnings owed or paid to You, You shall not be entitled to these winnings. You shall immediately inform the Company of the error and shall repay any winnings credited to Your Account in error to the Company (as directed by the Company) or the Company may, at its discretion, deduct an amount equal to those winnings from Your Account or set off such amount against any money owed to You by the Company.

3. The Company reserves the right to cancel, terminate, modify or suspend its Services to You in its sole discretion, given that the Company will provide You with a clear notice in writing of its decision; provided that this will not impact any rights already granted to You.

4. The Company reserves the right to limit, refuse or cancel any bet, stake or other wager made by You or through Your Account, as well as cancel any Game (regardless of whether such cancellation was due to actions on Your part or of any third party), where the Company believes that any act of fraud or any other act of bad faith has been taken against the Company or any third party; including, but not limited to, if the Company reasonably suspects that the integrity of the Event has been questioned, whether by You, by any person associated with You and/or by any third party (such suspicion may arise on the basis of the size, volume, number and/or pattern of Bets placed by You and/or other persons with the Company and/or with third parties as well as any investigation initiated by the applicable authorities and/or Event organizer or sports body); in such circumstances You will only be entitled to receive the participation fee sum and/or Bet that was paid by You for participating in such Game, Your Account will be credited accordingly and You will not be entitled to any winnings from the applicable Game, and if any such winnings were paid to You, the Company shall reduce Your balance by the amount of such winnings (and if the Account balance is insufficient, You shall reimburse the Company with the remainder amount). If You are disconnected from the Internet while playing the Games (not through any intentional disconnection on Your part of any other bad faith action), the Games' results and Your Account's balance will be kept as they were before such disconnection. The Company will take all reasonable measures to ensure that if You experience interruptions and/or technical difficulties with any Game, after You had made a wager, You will be allowed to resume play and restore the Game as it was before the interruption and/or technical difficulties took place. If such restoration is not possible, the Company will ensure the Game is terminated, refund the wager to Your Account, immediately inform the Malta Gaming Authority or the Gambling Commission, as applicable, of the matter and refrain from re-commencing playing the Game if it is indicated that the failure which has occurred may re-occur.

5. The Company shall be entitled, at its sole discretion, to amend, modify, or discontinue, from time to time, any of the Services, and/or bonuses and/or promotions and/or introduce new Games, Services, bonuses, and/or promotions – provided that such act is not taken retroactively. Any bonuses granted prior to the change shall not be affected. We shall not be liable for any loss suffered by You resulting from any changes made and You shall have no claims against Us in such regard.

L. Reservations concerning Our Responsibility

1. We are not responsible for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of data or information and any direct or indirect loss which arises from these occurrences. We are not responsible for any problems or technical malfunction of any network or lines, Wi-Fi, Bluetooth, computers, systems, servers or providers, computer equipment, software or email on account of technical problems or traffic congestion on the internet or at any web site, mobile site or mobile application. We shall not be responsible or liable to You in the event of systems or communications errors, bugs or viruses relating to the Services and/or Your Account or which will result in damage to Your hardware and/or software and/or data.

2. In no event shall We be liable for any direct, indirect, incidental, special or consequential damages or damages for loss of profits, revenue, data or use incurred by You or any third party, whether in an action for contract or tort, arising from the access to, or use of, the Site, the Services and/or otherwise.

3. We make no representations about the suitability, reliability, availability, timeliness and accuracy of the information, software, products and Services contained and/or offered at the Site for any purpose. All information, software, products and Services are provided "as is" without warranty of any kind. We hereby disclaim all warranties with respect to information, software, products and Services contained or offered at the Site, whether express or implied.

4. We shall have no liability with respect to any damage or loss that was caused due to reliance, of any type, on the information or any other publication or content appearing at the Site, and You are invited to verify the information published at the Site.

5. We shall not be responsible or liable for any actions or omissions of internet service provider or any other third party which provides You with access to the Site or Services.

6. You accept and agree that random number generator will determine the randomly generated events required in connection with the Services and where the result as received by You conflicts with the result shown on the Company's server (or servers operated on the Company's behalf by third parties), the result shown on the Company's server (or on servers operated on the Company's behalf by third parties) shall in all circumstances take precedence. You understand and agree that the Company's records (or records maintained on its behalf) shall be the final authority in determining the terms of Your use of the Services.

7. You will use the Site and Services at Your own risk, and We shall not be responsible for any damage or loss You shall incur as a result of modifications, enhancement, termination, suspension or discontinuation of the Site or any of the Services. We will not be responsible for any damage or loss You shall incur as a result of Your use or reliance on the content of any website, mobile site and/or mobile application to which links appear on the Site.

8. The site, services, site's content and the software used in connection therewith are provided "as is", and We make no warranty or representation, whether express or implied (whether by law, statute, or otherwise), including but not limited to implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose, completeness or accuracy, non-infringement of third parties' rights or of applicable laws and regulation in respect of the Site, Services, Site's content and the software used in connection therewith, or that the Site, Services, Site's content and the software used in connection therewith will be uninterrupted, timely, secure or error-free, or that defects will be corrected, or will be free of viruses or bugs or as to results or the accuracy of any information through the site or services.

M. Intellectual Property

1. All the rights, including the intellectual property rights (i.e., patents, copyright, trademarks, service marks, logos, trade names, know-how or any other intellectual property right) concerning the Site, and all of its content (including, but not limited to, programs, files, video, audio, pictures, graphics, pictures, text and software), and/or Services (collectively the "Rights"), are and shall remain the sole and exclusive property of the Company and/or any of its licensors. You may not use any of the Rights without the express prior written approval of the Company, except pursuant to these Terms and Conditions, and You shall not, by using the Services or otherwise, acquire any rights in any of the Rights. Without derogating from the above, You are strictly prohibited from: (i) copying. redistributing, publishing, reverse engineering, decompiling, disassembling, modifying, translating or making any attempt to access the source code of the Services and/or the Site, (ii) creating derivate works of the source code; (iii) selling, assigning, licensing, sublicensing, transferring, distributing the Services, and (iv) making the Services and/or the Site available to any third party.

N. Customer Support

1. You may contact the Company in connection with anything related to the Site and/or the Services at any time via Our customer support, which is available at customersupport@instantgamesupport.com

2. Any communication with the Company's customer support will be handled in the utmost care and without any delay by the Company's customer support representatives and will be escalated to the relevant people where necessary.

3. The Company will not tolerate any abusive behavior exhibited by You towards the Company's employees. In the event that the Company, at its sole and absolute discretion, deems that Your behavior, via telephone, live chat, email or otherwise, has been abusive or derogatory towards any of the Company's employees, the Company may, at its sole discretion, suspend Your Account (including freezing all funds deposited within) and void all bonuses, winnings and bonus winnings in Your Account.

O. Complaints and Disputes

1. If you have any cause to complain about anything then please contact us at complaints@instantgamesupport.com. We will deal with your complaint and all disputes will be dealt with as quickly and reasonably as possible.

2. If Your Account is regulated by the Gambling Commission (customers in the UK), You may raise complaints for 6 months from the date of the incident of which You are making complaint.

3. If Your Account is regulated by the Gambling Commission (customers in the UK), We will acknowledge receipt of Your complaint within 24 hours and will ensure that the entire complaints process takes no longer than eight weeks from when the initial complaint is made as required by S.R code provision 6.1.1.2, at which point the Company will contact You detailing the final decision of the complaint, stating that it is the end of the complaints process along with how to escalate Your complaint to an Independent ADR entity if You wish to do so.

4. If Your Account is regulated by the Gambling Commission (customers in the UK) and If We are unable to settle a complaint or dispute by any of Our internal procedures, You are entitled to refer the dispute to an alternative dispute resolution (ADR) entity. The applicable ADR entity is eCogra free of charge. You may contact eCogra at https://ecogra.org/products-services/alternative-dispute-resolution.

5. If Your Account is regulated by the Malta Gaming Authority (MGA) and If You disagree with the final decision of the Company in respect of Your claim and/or dispute and would like to dispute it, then (a) inasmuch as it relates to any acts of the Company under its Maltese online gambling licence, you may bring Your claim and/or dispute following the receipt of the Company's final decision to the Malta Gaming Authority at https://www.mga.org.mt/support/online-gaming-support or to complaints.mga@mga.org.mt.

P. Miscellaneous

1. These Terms and Conditions and the relationship between You and Us shall be governed by, and construed and interpreted in accordance with, the laws of Malta, and You irrevocably submit to the exclusive jurisdiction of the competent courts of Malta with respect to any dispute regarding the validity, breach, interpretation, performance or otherwise arising out of or in connection with these Terms and Conditions and the relationship between You and Us. Provided, however, that nothing within these Terms and Conditions will exclude the applicability of the laws of England in respect of anything applicable to the Company's Gambling Commission licence.

2. The Company may, at any time, set off any positive balances in Your Account against any amount owed by You to the Company.

3. The Company may transfer or assign any and all of its rights and obligations hereunder to any third party; without derogating from the above, the Site and/or any of the Services may be operated by third parties. You may not transfer, assign or pledge in any manner whatsoever any of Your rights or obligations under these Terms and Conditions.

4. Unless explicitly stated in these Terms and Conditions, nothing in these Terms and Conditions shall: (i) be construed as creating any agency, arrangement, trust of fiduciary relationships or any similar relationship between You and Us; (ii) create or confer any rights or benefits to any third party, and/or (iii) grant You any security interest in any asset of the Company, including (but not limited to) any sum held in Your Account.

5. We may provide You with notices with respect to or in connection with these Terms and Conditions in an e-mail and/or through the Site, and such notice shall be deemed received by You within 24 hours from the time it is sent to You in the aforesaid manner.

6. No failure or delay on Our part in exercising any right, power or remedy thereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any such right, power or remedy preclude any other or further exercise thereof or the exercise of any other right, power or remedy.

7. If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be unenforceable under applicable law, then such provision shall be excluded from these Terms and Conditions and the remainder of these Terms and Conditions shall be interpreted as if such provision was so excluded and shall be enforceable in accordance with its terms; provided, however, that in such event these Terms and Conditions shall be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction.

Q. Language Discrepancies

1. The Terms and Conditions have been drafted in the English language. In the event of any discrepancy between the meanings of any translated versions of these Terms and Conditions and the English language version, the meaning of the English language version shall prevail.

Version 1.2.11 - 31.12.2021

Valid until further notice

SPORTS BETTING

All Sports

Bet Confirmation

Bets will not be valid if there are insufficient funds in your account.

A bet that you request will only be valid once accepted by Vivaro LTD servers. Each valid bet will receive a unique transaction code/ID. ProgressPlay shall not be liable for the settlement of any bets, which are not issued with a unique transaction code/ID. If you are unsure about the validity of a bet, please check your account history or contact us.

Should a dispute arise, you and ProgressPlay agree that the Vivaro LTD transaction log database will be the ultimate authority in such matters.

Settlement of Bets (All Sports)

Statistics provided by the official score(s) provider or the official website of the relevant competition or fixture will be used to settle wagers. Where statistics from an official score(s) provider or official website are not available or there is significant evidence that the official score(s) provider or official website is incorrect, we will use independent evidence to support bet settlement.

In the absence of consistent, independent evidence or in the presence of significant conflicting evidence, bets will be settled based on our own statistics.

For markets that are already determined, in the event of early abandonment, cancellation, suspension, etc. any bets accepted on these markets will stand. For example, if a football match is abandoned and the score is 2-1, bets on over/under 0.5, 1.5, and 2.5 will stand, any other lines are declared void/returned.

Resulting and Pay-out

All bets and wagers are subject to these Betting Rules.

ProgressPlay reserves the right to suspend a market and/or cancel any bet/wager at any time. When a market is suspended any bets entered will be rejected. ProgressPlay also reserves the right to cease betting on any markets at any time without notice.

The “Possible Win” or “To Return” calculation available on the website is for information purposes only, and all bets will be calculated using the stake at the odds accepted. In multiple bets with a void selection(s) the “Possible Win” or “To Return” figure is reduced in line with this selection being removed only.

Should a customer include a non-runner or void selection in a multiple bet, the bet will be settled on the remaining selections only.

Winnings from resulted bets are added to the balance of your betting account. Any funds/winnings credited to an account in error are not to be considered available for use, and ProgressPlay reserves the right to void any transactions involving such funds and/or withdraw the relevant amount from your account and/or reverse the transaction, either at the time or thereafter when found.

ProgressPlay reserves the right to withhold payment and to declare bets on an event void if we have evidence that the following has occurred: (1) the integrity of the event has been questioned; (2) the price(s) has been manipulated; or (3) match fixing has taken place. Evidence of the above may be based on the size, volume or pattern of bets placed with ProgressPlay across any of our betting channels. A decision given by the relevant governing body of the sport in question (if any) will be conclusive. If any customer owes any money to ProgressPlay for any reason, ProgressPlay have the right to take that into account before making any payments to that customer.

In the case of a series of bets being placed by individuals or a syndicate to manipulate Betting Rules, ProgressPlay have the right to withhold/stop payment or winnings until such a time as ProgressPlay are satisfied no Rules have been broken.

For events where there is no official 'off' declared, the declared original start time of the event will be deemed the 'off'. If for any reason a bet is accepted after an event or match has started (other than In-Play/Live betting clearly indicated on the website), bets will stand if the final outcome is not known, and that no participant/team has gained any material advantage from this at the time the bet was placed. If the outcome of an event/market is known ProgressPlay reserves the right to void and return the bet, win or lose. Disputes over times bets are placed will be settled using the transaction logs on our servers. All times stated on the website and/or referred to by ProgressPlay staff relate to UK Time unless stated otherwise.

In-Play/Live betting - where we have good reason to suspect that a bet is placed after the outcome of an event/market is known, or after the selected participant or team has gained a material advantage (e.g. a score, sending off etc) ProgressPlay reserve the right to void (or return) the bet, win or lose.

If for any reason ProgressPlay are unable to properly validate the outcome of a particular market (e.g. due to loss of information), all bets will be void, unless resulting of bets is already previously determined.

Bets for markets that are “All in, run or not” mean that generally, there are no refunds for non-runners, non-participation or non-qualifiers.

Dead Heat Rules

If two or more selections are joint winners dead heat rules may be used to settle bets. Effectively when you have a dead heat, one part of your bet is treated as a winner (50%), and one part as a loser (50%). In a four-way dead-heat, one part (25%) would be a winner, and three parts (75%) would be losers.

Dead heats can also happen not just for first place so in a market with each way betting then dead heats can occur for 2nd, 3rd etc. This can be a common occurrence in events such as golf tournaments which will affect the place part of the bet, top ten, top twenty, etc. In such instances calculation is based upon the number of places remaining divided by number of participants involved in the dead heat.

Errors and Mistakes

Whilst every effort is made to avoid errors or mistakes, sometimes they can still occur due to human error or system problems. Obvious errors, also referred to as palpable errors, or omissions in respect of the announcing, publishing or making of markets, prices, handicaps, or results sometimes occur despite our efforts to ensure total accuracy.

In the event that we make an obvious error, which occurs when the odds/terms offered are materially different from that available in the general market and/or are clearly incorrect given the probability of the event occurring, all bets will be void.

If we have made an obvious error on the odds/terms of a bet placed on an in-play/live market, all bets will be void.

If we have made an obvious error on a bet placed on a market offered before an event has started, all bets will be void

We will make every effort to inform clients before the event starts of an obvious error in markets, prices, handicaps, or terms, but this may not be possible in all cases.

We use various data providers when forming our markets on the events that are covered on the website and some errors or mistakes in teams or participant names may occur. Bets will stand unless the error or mistake makes a fundamental difference to the composition of the markets (for example, Bristol Rovers instead of Bristol City) in which cases we reserve the right to void any bets on the event.

Cash Out Feature

What is Cash Out?

Cash Out gives you more control over your bets and gives you the opportunity to take a return before an event has finished, even if your bet goes on to lose. You can cash out a bet fully or partially. You can choose to Cash Out your bet at any time and take the potential winnings on offer. If you choose to Cash Out, the amount offered will be settled and the final result relating to your bet will have no impact on the amount returned to your account.

The amount offered will depend on the performance of your selection(s) and may be higher or lower than your original stake enabling you to guarantee a profit or minimise a potential loss.

When is Cash Out available?

Cash Out is available on selected events, fixtures and markets both pre-match and In-Play/Live, on single and multiple bets, for a variety of sports including Football, Tennis and Basketball. You can see the special logo ($) on the markets while making bets. If the ($) is not displayed, Cash Out is not available on that sport or market. Should you wish to Cash Out, all you need to do is click on the ($) or “Cash Out” button located in your open bet or bet history details.

Where Cash Out is available pre-event and we do not cover the event In-Play/Live then Cash Out will be unavailable once the event starts.

You can also Cash Out on your mobile or tablet – simply select the “Open Bets” or “Bet History” sections of the “History” section of your account and select the “Cash Out” tab to show your eligible bets. Once there you can the Cash Out button below your selection and confirm your decision to settle the bet early.

Partial Cash Out

If you would like to partially Cash Out your bet, simply use the slider on the Cash Out popup to adjust your original stake amount to the amount you want to Cash Out. Once you have selected the correct amount, click “Cash Out”. The remainder of your stake will be settled in accordance with the final result relating to your bet.

Terms and Conditions

The Cash Out feature is available on selected sports, events, fixtures and markets both pre-match and In-play/live, on single and multiple bets, for a variety of sports including Football, Tennis and Basketball.

A time delay in accepting a Cash Out or Partial Cash Out request is in place. If a price changes or a market suspends then the request may not be successful.

If the Cash Out or Partial Cash Out request is successful, this will be displayed, and the bet will be settled immediately, except in the case of bets partially cashed out. The actual final result of the related market will have no impact on the Cash Out or Partial Cash Out amount.

The Cash Out or Partial Cash Out amount offered at any time is the total amount that will be returned to your account if successful.

Some ProgressPlay offers will not be applied where the Cash Out feature has been used. See Terms and Conditions for each offer for details.

All free bets are unavailable for Cash Out or Partial Cash Out.

Any bets that are settled using Cash Out or Partial Cash Out will not count towards the turnover requirement of any offer.

ProgressPlay cannot guarantee that the Cash Out feature will be available on your bet selection. Where Cash Out is available pre-event and we do not cover the event In-Play/Live then Cash Out will be unavailable once the event starts.

ProgressPlay will not be responsible if the Cash Out feature is not available for technical reasons and bets will stand as originally placed during any such period.

ProgressPlay reserves the right to accept or decline any bet/wager requested for any sport, competition, market or bet type that is included in the Cash Out feature.

ProgressPlay reserves the right to amend, suspend or remove the Cash Out feature at any time for any event, fixture or market. Any bets placed on such events, fixtures or markets will stand as originally placed.

ProgressPlay reserves the right to reverse the settlement of a Cash Out or Partial Cash Out if the bet or a market is settled in error.

Individual sports rules

American Football

Includes NFL, NCAA College Football, WLAF, UFL, CFL and Arena Football.

If a match venue is changed, bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed, then bets placed based on the original listing will be void.

In 2-Way Markets Push Rules apply unless otherwise stated below. Stakes on single bets are returned, and in multiples/parlays the selection is treated as a non-runner.

Pre-Game Bets (Game Lines Including 2nd Half/4th Quarter Bets) INCLUDE Overtime Unless Stated Otherwise

There must be 5 minutes or less of scheduled game time left for bets to have action, unless the specific market outcome is already determined, unless stated otherwise.

All NFL match markets and pre-game props will be settled according to game stats on www.nfl.com published on day of the game. Subsequent amendments do not affect settlement.

For all spreads and totals bets, Tie or Push rules apply.

1st Half/Fulltime or Double Result

Predict the result at half-time and end of regulation time. The game must be completed for bets to have action. This market EXCLUDES overtime for settlement.

For pre-game props the game must be completed for bets to have action, unless settlement of bets is already determined.

Team Totals, Odd or Even

Zero score by a team will count as Even for settlement purposes.

First Offensive Play of the Game

This market is determined by the first offensive play from scrimmage (excluding Penalties). In the event of the kick-off being returned for a touchdown then bets will stand for the following kick-off. Incomplete or intercepted passes and QB Sack or Fumble will stand as a Pass Play. A fumble on exchange to the RB will stand as a Run Play.

Total Offensive Yards

Settlement is based on the Net Yards for both teams (includes sack yardage lost).

Team to Gain Most Passing Yards

Settlement is based on the most gross yards thrown.

Team to Gain Most Rushing Yards

Settlement is based on the most Total Rushing yards gained (includes negative yardage).

Penalties

All Penalty markets are based on the Penalty being accepted. Declined Penalties do not count.

Player Props/Performances

Bets stand or ‘are action’ if player competes in one Down. Player match-ups stand or ‘are action’ if both players compete in one Down. Push/Tie rules apply.

For the following markets your player must be dressed/active for bets to stand (as per the official NFL Game Book):

First/Last and Anytime Touchdown Scorer

Forecast the name of the scorer of the first/last/anytime touchdown in the game, or whether no touchdown will be scored. A player must participate in one play or down for bets to stand.

Pre-Game Prop Bets Which EXCLUDE Overtime

For the following markets the game must be completed for bets to stand/have action:

1st Half/Full Time or Double Result

Predict the result at half-time and end of regulation time.

In-Play/Live Game Bets/In-Play/Live Half Bets/In-Play/Live Quarter Bets INCLUDE Overtime Unless Stated Otherwise

The game or relevant quarter/half must be completed for bets to stand/have action, unless settlement of bets is already determined.

For settlement purposes:

Half bets (2nd half will include any points scored in Overtime if played unless otherwise stated)

Quarter bets (4th quarter will include any points scored in Overtime if played unless otherwise stated)

1st Half/Full Time or Double Result

Excludes overtime if played.

Season Props

All season props are based on the regular season matches only. Players stats stand irrespective of any trades during the regular season, but players must play one regular season snap for bets to stand

Futures/Season Bets

Super Bowl winner, Conference Outright and Divisional Outright bets stand regardless of the length of the season.

NFL regular season wins and match-ups are based on teams completing all 16 regular season games, and for CFL all 18 regular season games, unless the remaining games during the course of the season do not affect the result.

AFC/NFC Conference winners are determined by the teams progressing to the Superbowl.

NFL Divisional winners are determined by games won during the regular season (NFL tie-break rules apply).

Conference Wildcard winners are the teams who qualify for the post-season via the NFL's Wildcard selection.

Conference Number One Seed winner is the team designated by the NFL as the team who will have Home Field advantage throughout the playoffs.

NFL/NCAAF regular season wins and match-ups are based on teams completing the minimum number of games specified.

CFL to Reach Grey Cup - The team that progresses to the Grey Cup Final will be deemed the winner of the respective division.

Conference/Division Betting

Teams participating in an outright tournament are grouped in conferences and divisions. For example, the NFL is grouped into 2 conferences (American Football Conference and National Football Conference) each containing 4 divisions (North, East, West and South). Prices are offered for each participating team to win their respective division and conference.

Australian Rules

All match markets will be settled including overtime if played unless otherwise stated. Regulation time must be completed for bets to stand unless otherwise stated. If the duration of a match is changed by the governing body prior to the commencement of play, the revised game length will be regarded as the official regulation time for this match, and all bets will stand as long as this new regulation time is completed.

Match Betting

If any match ends in a draw/tie, including overtime if played, then stakes will be refunded unless a price is offered for the draw/tie. Bets will be settled on official AFL result only.

Matches not Played as Listed

If a match venue is changed then bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed, then bets placed based on the original listing will be void.

Quarter Betting (Live and Pre Match)

For all quarter betting, in the event of a specific quarter not being completed, bets will be void, unless the specific market outcome is already determined. If a game goes to overtime, then this will be included for settlement purposes (considered a continuation of the 4th quarter).

Half Betting (Live and Pre Match)

For all half betting, in the event of a specific half not being completed bets will be void, unless the specific market outcome is already determined. If a game goes to overtime, then this will be included for settlement purposes (considered a continuation of the 2nd half).

Half time/Full Time or Double Result

Predict the outcome of the specified match at half-time and full-time including overtime if played.

Team to Score First

The market covers any score e.g. Goal/Behind for settlement purposes.

Team to Score First Goal

The market covers Goal only for settlement purposes.

Season Betting

With the exception of Premiership winner, AFL seasonal markets offered will be regular season only, and based on the official AFL ladder. If in any market teams are tied, the winner will be deemed the team with the best percentage. (worst percentage for Wooden Spoon). Most Losses (Regular Season) - Settled on the team recording the most losses during the regular season. In the event of two or more teams recording the same number of losses, the winner will be determined as the team with the worst for and against differential. Regular Season must be completed for bets to stand.

Badminton

Outright Betting is all-in compete or not.

Where applicable the podium presentation will determine the settlement of bets.

Subsequent disqualifications and/or appeals will not affect bets.

To Win Match - In the event of any of the named players in a match changing before the match starts then all bets void.

In the event of a match starting but not being completed then all bets will be void, unless the specific market outcome is already determined, or unless there is no conceivable way the game and/or match could be played to its natural conclusion without unconditionally determining the result of a specific market.

For example, a game is abandoned at 20-17: bets on Over/Under 37.5 Game - Total Points are settled as winners/losers respectively, since any natural conclusion to the game would have yielded at least 38 points.

In-Play /Live Point Betting is offered for a player to win the nominated point. In the event of the point not being played, due to the game or match ending, all bets on that point will be void. If the nominated point is awarded as a penalty point, all bets on that point will be void.

Current/Next Game Leader After: If the quoted number of points is not reached in the specified Game, then the team/player who wins the Game will be settled as the winner.

Bandy

Bandy Game Betting

If a match venue is changed, bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed, then bets placed based on the original listing will be void.

A game must be completed in full for bets to stand, unless settlement of bets is already determined.

In 2-Way markets Tie or Push rules apply unless otherwise stated below. Stakes on single bets are returned, and in multiples/parlays the selection is treated as a non-runner.

Pre-Game Bets - All pre-game bets exclude overtime, if played, unless otherwise stated.

In-Play/Live Game Bets EXCLUDE Overtime Unless Stated Otherwise

To Win after Overtime/Shootout Winner - Includes overtime/shootout.

If a game is changed from 2 x 45 minute halves, to 3 x 30 minute periods then bets on the game will stand, unless stated otherwise.

To Lift the Trophy/To Qualify - Includes overtime/shootout.

Next Penalty - Includes shootout.

In-Play/Live Half Bets EXCLUDE Overtime

The designated half must be completed for half bets to stand, unless settlement of bets is already determined.

For half bets, if a game is changed from 2 x 45 minute halves, to 3 x 30 minute periods then bets will be void.

In-Play/Live 10 Minute Bets EXCLUDE Overtime

The designated 10 minute match duration must be completed for bets to have action, unless the specific market outcome is already determined

For settlement purposes the following websites and box score details will be used to determine settlement times:- Bandy World Championships www.worldbandy.com

Baseball

If a game has been postponed or cancelled before its due start time then all bets are deemed ‘no action’ and bets are returned/voided.

Non-MLB Baseball (including Minor League Baseball) - Pitchers are not listed and all bets stand/are action regardless of who pitches for each team. “8½ innings rule” applies although in the event of a Mercy Rule being called, all bets will stand on the score at the time. For 7 innings games played as part of a doubleheader the 6½ inning rule will apply.

In 2-Way markets Push, or Tie, rules apply unless otherwise stated below. Stakes on single bets are returned, and in multiples/parlays the selection is treated as a non-runner.

Matches Not Played as Listed If a match venue is changed then bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed, then bets placed based on the original listing will be void.

Pre-Game Bets/Lines

All pre-game bets include extra innings unless otherwise stated.

Where Mercy Rule is applied, all bets will stand on score at the time.

3/5/7 Innings Totals - Bets will be settled based on the score after 3/5/7 full innings, unless the total quoted has already gone over quoted total. Where this occurs, all bets will be settled as follows - over bets on quoted total will be settled as winners, with under bets on quoted total being settled as losers.

3/5/7 Innings Line - Bets will be settled on the result after the first 3/5/7 innings of a game have been completed, unless the team batting second is already ahead (with any run line applied) at the middle of the relevant inning, or scores to go ahead (with any run line applied) in that inning, in which case the team batting second will be settled as the winner.

Pre-Game Props Including Player Props

Where Mercy Rule is applied, all bets will stand on score at the time.

Extra innings count unless specified otherwise.

All 1st Innings Props - 1st inning must be completed for bets to have action, unless settlement of bets is already determined.

Game Total Odd/Even - If the combined score is zero then bets will be calculated as Even.

Team Total Odd/Even - If team score is zero then bets will be calculated as Even.

Winning Margins - Subject to 8 ½ innings rule. Settlement includes extra innings for MLB; for non-MLB where a game can end in a Tie, then that option is available. If an MLB game ends in a Tie when a game is called/suspended bets will be void.

Lead After x Innings - Bets will be settled on the result after the first x innings have been completed, unless the team batting second is already ahead at the middle of the relevant inning, or scores to go ahead in that inning, in which case the team batting second will be settled as the winner.

Double Header

If two matches are played in one day involving the same teams, and odds are offered for only one game the result shall be credited on the first game by start time.

Money Line

Subject to 4½ innings rule.

Run Line/Alternative Handicap

Subject to 8½ innings rule.

Pre-Game Totals/Alternative Totals

Subject to 4 ½ innings rule EXCEPT where the game total has already gone over, (if game total has already gone over the quoted total, then bets on the over will be settled as winners, with bets on the under settled as losers).

Team Totals

Subject to 4 ½ innings rule EXCEPT where the team total has already gone over, (if team total has already gone over the quoted total, then bets on the over will be settled as winners, with bets on the under settled as losers).

To Go To Extra Innings

The end of the 9th inning must be complete for bets to have action. If the score is tied after 9 innings, then this market will be settled as Yes even if the extra innings are not played due to the game being called/suspended.

To Win Inning (Current/Next)

Top and bottom of the specified inning must be completed unless the team batting second in the specified Inning is winning when game is called/suspended.

Inning Run Line (Including Alternatives)

Top and bottom of the specified innings must be completed for bets to have action, unless the team batting second in the specified Inning has already covered the run line and cannot be overtaken.

Inning Total (Including Alternatives)

Top and bottom of the specified innings must be completed for bets to have action, unless the Total quoted has already gone over at time the game is called/suspended.

A Score in the Inning (Current/Next)

Top and bottom of the specified inning must be completed, unless settlement of bets is already determined. Leader After 'X' Innings

Top and bottom of the specified inning must be completed for bets to have action, unless team batting second leads and cannot be overtaken at time the game is called/suspended. In the event of a mercy rule being applied, any incomplete innings leader markets, will be deemed to be won by match winner.

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Race to Markets/Team Totals/Total Hits

8½ innings rule applies unless settlement of bets is already determined, or if the natural conclusion of the game would have meant the outcome of bets would be determined. Specifically, for MLB Spring Training matches settlement will be based on 9 innings only, in instances when the natural conclusion rule could apply.

If a tied game is called or suspended and the natural conclusion of a game requires a winner, then bets on the relevant Race To quote will be made void. E.g. MLB game is called, or suspended at 3-3 after 10 innings, all bets on Race To 4 will be void. Race to 5/6/7 bets would be settled as Neither.

Winning Margin

Subject to 8½ innings rule. Settlement includes extra innings for MLB; for non-MLB where a game can end in a Tie, then that option is available. If an MLB game ends in a tie when a game is called/suspended bets will be void.

In-Play/Live

Where Mercy Rule is applied, all bets will stand on score at the time.

Total Runs-8.5 innings rule applies

All bets stand/are action regardless of pitching changes.

Extra innings count, unless stated otherwise.

“8.5/6.5/4.5” Innings Rules

“8.5 inning rule” Run Line betting

The game must go at least 9 full innings (or 8½ innings if the team batting second is ahead) for bets to have action. However, in the event of a Mercy Rule being called, all bets will stand on the score at the time. Please note that suspended games do not carry over (with the exception of MLB play-off games - see specific rule).

“6.5 inning rule” Run Line betting (for 7 innings games)

The game must go at least 7 full innings (or 6½ innings if the team batting second is ahead) for bets to have action. However, in the event of a Mercy Rule being called, all bets will stand on the score at the time. Please note that suspended games do not carry over.

“4.5 inning rule” Money and Total Line

There must be at least 5 full innings of play unless the team batting second is leading after 4½ innings, for bets to stand. If the game is called, or suspended, after this point of the game is reached, then the winner is determined by the score after the last full inning (unless the team batting second scores to tie, or takes the lead in the bottom half of the inning, in which case the winner is determined by the score at the time the game is called). Please note that suspended games do not carry over (with the exception of MLB play-off games - see specific rule). However, in the event of a Mercy Rule being called, all bets will stand on the score at the time.

Futures Betting - General Rules

Outright, Pennant and Divisional Betting

All bets stand regardless of team relocation, team name change, season length or playoff format based on official results from the respective governing body.

Regular Season Wins/Match-Ups

Team must complete at least 160 regular season games for bets to have action unless the remaining games during the course of the season do not affect the result.

Regular Season Specials

All markets refer to season statistics accrued in MLB and are transferable between American League and National League. Statistics accrued in any other League do not count.

“Pitcher number of wins” markets

Refers to the number of wins credited by the MLB official scorers.

To Win Pennant

The team that progresses to the World Series will be deemed the winner of the pennant.

Series Betting

Bets are void if the statutory number of games (according to the respective governing organisations) are not completed or are changed.

Wildcard Betting

The teams that progress to the MLB Playoffs via the wild card position will be deemed the winner.

Basketball

Game and Prop Betting

All games must start on the scheduled date (local stadium time) for bets to stand/have action.

If a match venue is changed, bets already placed will stand providing the home team is still designated as such.

If the home and away team for a listed match play the fixture at the away team venue then bets will stand providing the home team is still officially designated as such, otherwise bets will be void.

There must be 5 minutes or less of scheduled game time left for bets to stand/have action, unless the specific market outcome is already determined.

Specifically, for the ‘3x3 or Streetball’ match version of the sport, settlement will be based on official competition rules (the winner is deemed the first team to score 21 or the team with the highest score at the end of the designated 10 minutes period). A tie in regulation time leads to an untimed overtime period, which is won by the first team to score two points in overtime.

In 2-Way Markets Push rules apply unless otherwise stated below. Stakes on single bets are returned/void, and in multiples/parlays the selection is treated as a non-runner (returned/void).

If there are markets offered for regular time including the option ‘Draw’ then overtime(s) will not count.

Pre-Game Bets, Including Game Props

All pre-game bets include overtime unless otherwise stated.

Player Statistics/Match-Ups/Performances

Betting is available on the performance of a named player in a variety of achievements e.g. points, rebounds, assists, blocks, fouls free throws etc Push rules may apply.

Relevant players must be dressed and see court-time for bets to stand/have action or if the indicated player does not participate at all in the match, all bets are void/returned Overtime counts for any player props unless specified otherwise.

Individual player's performances are matched for betting purposes in a player match-up. Handicaps may be used and are applied to each player's actual score to determine the result. Push rules may apply.

Double Double/Triple Double - Double/Double, player must record 10 or more in two of the following 5 statistical categories. Triple/Double, player must record 10 or more in 3 of the following 5 statistical categories: Points, Rebounds, Assists, Blocked Shots, Steals.

In-Play/Live Game Bets INCLUDE Overtime

If a game is postponed or cancelled after the start there must be 5 minutes or less of scheduled game time left for bets to stand/have action.

In-Play/Live Half Bets INCLUDE Overtime

The first half must be completed for first half bets to stand/have action. If a game is postponed or cancelled after the start, for game and second half bets there must be 5 minutes or less remaining for bets to have action, unless settlement of bets is already determined.

In-Play/Live (4th) Quarter Bets INCLUDE Overtime

The quarter must be completed for bets to stand/have action, unless settlement of bets is already determined.

NBA Futures/Tournament Props

Regular Season Wins/Match-Ups - Team must complete all scheduled regular season games for bets to have action unless the remaining games during the course of the season do not affect the result.

To Win Division - NBA tie-break rules apply.

To Win Conference - The team that progresses to the NBA Championship will be deemed the winner of the conference.

Settlement of all markets will be determined by official rankings and statistics provided by tournament governing bodies, eg. NBA, FIBA.

Outright, Division, Conference and Regional Betting

All bets stand regardless of team relocation, team name change or season length. Series Betting

Bets are settled according to the official result.

Beach Football/Soccer

All bets are calculated based on 36 minutes game time, 3 periods of 12 minutes each unless stated otherwise.

Added time and penalty shootout are taken into account only for bets without draw offered in regulation game time, team to progress, tournament winner etc

The match will stand if play has been at least 24 minutes. All bets are calculated on the basis of the results at this point.

Beach Volleyball

Outright Betting is all-in compete or not. Where applicable the podium presentation will determine the settlement of bets. Subsequent disqualifications and/or appeals will not affect bets.

If the venue of the match (of the sport ground) changes, all bets stand.

If one of the announced participants in the pair is replaced before the start of the match, all bets on this match are refunded.

In the event of a match starting but not being completed then all bets will be void, unless the specific market outcome is already determined, or unless there is no conceivable way the set and/or match could be played to its natural conclusion without unconditionally determining the result of a specific market.

For example, a set is abandoned at 18-17: bets on Over/Under 35.5 Set - Total Points are settled as winners/losers respectively, since any natural conclusion to the set would have yielded at least 36 points.

Current/Next Set Leader After: If the quoted number of points is not reached in the specified set, then the team who wins the set will be settled as the winner.

Bowls

Non-runner no-bet. The event must start within seven days of the scheduled start for bets to stand. Outright markets may be subject to a Rule 4 deduction.

Match Betting A match must be played within 24 hours of the original scheduled start time for bets to stand. If a match does not take place for any reason (e.g. a player withdraws injured) all pre-match bets will be void, and stakes returned. In the event of a match starting but not being completed then the player progressing to the next round will be deemed the winner.

Boxing/MMA/UFC

Bets on postponed fights will stand for 30 days. If either fighter is replaced with another fighter all bets will be void and stakes returned. For betting purposes, the fight is deemed to have started when the bell is sounded for the beginning of the 1st round.

If either fighter fails to answer the bell for the next round, then his opponent will be deemed to have won in the previous round.

In the event of a fight being declared a No Contest all bets will be void, and stakes returned, with the exception of markets where the outcome has already been determined.

Money Line/To Win the Fight (2-way)

In the event of a draw all bets will be void, and stakes returned, this includes a fight which ends in a Majority Draw. Bets will be settled on the official result announced in the ring. Subsequent appeals/amendments do not affect settlement (unless the amendment was made due to human error when announcing the result).

All bets will have action/stand regardless of changes to number of rounds to be fought.

Fight/Bout Betting (3-way)

Price for draw is offered. Bets will be settled on the official result announced in the ring. Subsequent appeals/amendments do not affect settlement (unless the amendment was made due to human error when announcing the result).

All bets will have action/stand regardless of changes to number of rounds to be fought.

Fight Outcome 5-Way / Exact Method of Victory

Settlement will be based on the official declared result.

Draw or Technical Draw

Draw is scorecard draw. Technical Draw is if the referee stops the fight before the start of the 5th round, for any reason other than Knockout, Technical Knockout or disqualification.

Individual fighter A or B by KO or TKO

Knockout (KO) is when the boxer does not stand up after a 10 count. Technical Knockout (TKO) is the 3 knockdown rule or if the referee steps in. Any corner retirement will be considered a technical knockout (TKO), unless the fight is subsequently decided by the judges’ scorecards or is a declared a No Contest.

Individual Fighter A or B by Decision

This is calculated on any of the following Technical, Majority, Split or Unanimous decision. This also includes disqualification. All bets will stand/have action regardless of changes to the number of rounds to be fought.

Total Rounds

For Boxing (3 minute rounds, settlement purposes) where a half round is stated then 1 minute 30 seconds of the respective round will define the half to determine under or over.

For UFC (5 minute rounds), where a half round is stated then 2 minute 30 seconds of the respective round will define the half to determine under or over.

If for any reason the number of rounds in a fight is changed then bets on round betting already placed will be void and stakes returned.

Round or Group of Rounds Betting

If for any reason the number of rounds in a fight is changed then bets on round betting already placed will be void and stakes returned. For betting purposes betting on rounds or groups of rounds is for a fighter to win by KO, TKO or disqualification during that round or group of rounds. In the event of a Technical Decision (using scorecards) before the end of the fight all bets will be settled as a win by Decision.

In-Play/Live

Boxing

Fight Winner 3-Way

Includes price quote for the draw

Money Line/Fight Winner 2-Way

Bets are returned/void if a draw.

Total Rounds 2-Way

Full round quotes are used. The Round in which the fight ends will be used for settlement purposes. In the event of a fighter retiring on his stool between Rounds e.g., 6 and 7, it will count as Round 6 for settlement purposes i.e. the last fully completed round.

Fight To Go the Distance

For settlement purposes the official designated number of rounds must be fully completed for bets to be settled as Yes.

Knockdown Markets (To Score/Total etc)

For settlement purposes a knockdown is defined as a fighter being KO'd or receiving a mandatory 8 count (anything deemed a slip or other by the referee will not count).

MMA

Fight Winner 3-Way

Includes price quote for the draw.

Money Line/Fight Winner 2-Way

Bets are returned/void if a draw.

Total Rounds 2-Way

Full round quotes are used. The Round in which the fight ends will be used for settlement purposes. In the event of a fighter retiring on his stool between Rounds e.g., 2 and 3, it will count as Round 2 for settlement purposes i.e. the last fully completed round.

Fight to Go the Distance

For settlement purposes the official designated number of rounds must be fully completed for bets to be settled as Yes.

Winning Method

Bets will be settled on the official result immediately after the fight via www.ufc.com

Knockdown Markets (To Score/Total etc)

For settlement purposes a knockdown is defined as a fighter being KO'd or receiving a mandatory 8 count (anything deemed a slip or other by the referee will not count).

Cricket

All Matches

Matches not Played as Listed

If a match venue is changed then bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed, then bets placed based on the original listing will be void.

1st Over Total Runs

Prices will be offered for the total runs scored during the 1st over of the match. Extras and penalty runs will be included. The over must be completed for bets to stand unless settlement is already determined.

Team/Batsman to Score a Fifty/Hundred in the Match (Pre-Match)

The following minimum number of overs must be scheduled, and there must be an official result (Duckworth - Lewis counts) otherwise all bets are void, unless settlement is already determined. For settlement purposes any batsman’s score of 50 or above will count.

Twenty20 Matches - The full 20 overs for each team.

One Day Matches - At least 40 overs for each team.

Test and First Class Matches - The whole match counts. In drawn matches there must be a minimum of 200 overs bowled.

The Hundred – all 100 balls must be bowled.

Batsman Match Runs (Pre-Match)

The following minimum number of overs must be scheduled, and there must be an official result (Duckworth-Lewis counts) otherwise all bets are void, unless settlement of bets is already determined.

Twenty20 Matches - The full 20 overs for each team.

The Hundred – all 100 balls must be bowled.

One Day Matches - At least 40 overs for each team.

Test and County Championship Matches - The whole match counts. In drawn matches there must be a minimum of 200 overs bowled.

Most Run Outs 3-Way (Pre-Match)

Prices will be offered on which team creates the most run-outs whilst fielding. If a match is abandoned due to outside interference, then all bets will be void unless settlement is already determined. If a match is reduced in overs and a match result is reached, then the team who effected most run-outs whilst fielding regardless of the amount of overs bowled will be the winners. In matches determined by a Super-Over any run out during the Super-Over will not count for settlement purposes. In Test and First Class Matches all innings of the match will count.

1st Innings Score (Pre-Match)

Prices will be offered for the number of runs scored during the 1st innings of the match, regardless of which team bats first. The following minimum number of overs must be scheduled otherwise all bets are void, unless settlement is already determined.

Twenty20 Matches - The full 20 overs for each team.

The Hundred – all 100 balls must be bowled.

One Day Matches - At least 40 overs for each team.

Test and First Class Matches - Declarations will be considered the end of an innings for settlement purposes. In the event of the 1st innings being forfeited all bets will be void. In the event of an innings not being completed due to outside interference or inclement weather all bets will be void unless settlement is already determined.

Total Match Runs, Most Match Sixes or Fours/Total Match Sixes or Fours (Pre-Match)

If a match is abandoned due to outside interference, then all bets will be void, unless settlement is already determined.

Test and County Championship matches, the whole match counts. In drawn games a minimum of 200 overs must be bowled, otherwise bets void, unless settlement of bets is already determined.

Twenty20 matches the match must be scheduled for the full 20 overs and there must be an official result unless settlement of bets is already determined.

The Hundred - the match must be scheduled for the full 100 balls and there must be an official result unless settlement of bets is already determined

One-Day matches where the number of overs has been reduced and the outcome has not already been determined then bets will be void. For settlement purposes this is all deliveries from which a batsman is credited with exactly six runs (including All-run/Overthrows).

In matches decided by a Super-Over, runs, fours or sixes hit during the Super-Over will not count for settlement purposes.

Outside interference does not include weather events.

Team to make Highest 1st 6/10/15 Overs Score (Pre-Match)

If both teams do not complete the stated number of overs due to external factors or adverse weather then bets will be void, unless settlement is already determined. In the event of a tie, bets will be void.

Current/Next Innings Runs Odd/Even

Extras and Penalty runs will be included for settlement purposes.

Next Over Total Runs Odd/Even

Extras and penalty runs will be included. If an innings ends during an over then that over will be deemed to be complete unless the innings is ended due to inclement weather in which case all bets will be void.

Bets will be void if the run count is Zero for a specified Over.

Series Correct Score

Bets void if the designated number of matches are not completed.

Top Series Batsman/Bowler

Any quoted player, who takes no part in the specified series, will be void (market may be subject to a Rule 4 (Deduction). In the event of two or more players ending on an equal number of wickets, Dead-heat rules apply.

Most Sixes (Series)

In the event of two or more players ending on an equal number of sixes then bets void.

One Day/Twenty20 Matches

Match Betting

In matches affected by adverse weather bets will be governed by the official competition rules with the following exception: if a match is decided on either a bowl out or the toss of a coin then all bets will be void.

Where no price is quoted for the tie and the official competition rules determine a winner/progressing side, bets will be settled on the official result.

Where no price is quoted for the tie and the official competition rules do not determine a winner then Dead-Heat rules will apply, in competitions where a bowl out or super over determines a winner then bets will be settled on the official result.

The result of a match is a tie when the scores are equal at the conclusion of play, but only if the side batting last has completed its innings (i.e. all innings are completed, or, in limited-overs cricket, the set number of overs has been played or play is terminally stopped by weather or bad light).

If a match is abandoned due to outside interference, then bets will be void unless a winner is declared based on the official competition rules. In the event of a change of opponent from the one advertised then all bets for that match are void. Outside interference does not include weather events.

If a match is cancelled, then all bets will be void if it is not replayed within 24 hours of its advertised start time.

Live / In-Play Team Innings and Batsman Innings Runs; (Including Alternative Quotes)/Innings Sixes

In One Day matches Over/Under Innings and Batsman Innings Runs and Innings Sixes bets will be void if the intervention of rain or any other delay results in the number of overs being reduced by 5 or more from that scheduled when the bets were struck unless settlement of bets is already determined.

Twenty20 Cup matches bets will be void if the number of overs is reduced by 3 or more from that scheduled when the bets were struck unless settlement of bets is already determined. In matches of 10 overs or less, bets will be void if the entire innings is not completed, unless settlement of bets is already determined.

Hundred Matches, bets will be void if the number of balls is reduced by 11 or more.

A Batsman ‘retired hurt’ will be calculated with their score at that time. Any bets placed after the final delivery faced by the retired batsman will be void.

A Fifty to Be scored in the Match

The following minimum number of overs must be scheduled, and there must be an official result (Duckworth - Lewis counts) otherwise all bets are void, unless settlement is already determined. For settlement purposes any batsman’s score of 50 or above will count.

Twenty20 Matches - The full 20 overs for each team.

One Day Matches - At least 40 overs for each team.

The Hundred – all 100 balls must be bowled.

Series Betting

Bets void if the designated number of matches changes, unless settlement of bets is already determined. If a series is drawn and no draw option is offered, bets will be void.

Top Batsman/Bowler

Bets placed on any player not in any starting 11 in the series are void. Bets on players who are selected but do not bat or field will be settled as losers. Dead-heat rules apply.

Innings Runs (Including Alternative Quotes)/Innings Sixes

In One Day matches Over/Under Innings Runs and Innings Sixes bets will be void if the intervention of rain or any other delay results in the number of overs being reduced by 5 or more from that scheduled when the bets were struck unless settlement of bets is already determined.

Twenty20 Cup matches bets will be void if the number of overs is reduced by 3 or more from that scheduled when the bets were struck unless settlement of bets is already determined. In matches of 10 overs or less, bets will be void if the entire innings is not completed, unless settlement of bets is already determined.

For Innings Sixes specifically, for settlement purposes the outcome is based on all deliveries from which a batsman is credited with exactly six runs (including All-run/Overthrows).

For this market only please note that any penalty runs added to a team total because of a slow over rate by the bowling team will not count for settlement purposes.

In-Play/Live Runs in First 'X' Overs (including alternative quotes)

If the selected number of overs is not complete due to external factors then bets will be void, unless settlement of bet is already determined. If the natural length of the innings is less than the selected number of overs (e.g. a team is all out in less than the selected overs or reaches their target) then bets will stand.

Test Matches

Match Betting/Draw-No-Bet/Double Chance

Bets will stand on the official result provided at least one ball has been bowled. In the event of a tie then dead-heat rules will apply and bets on the draw will be losers.

The result of a match is a tie when the scores are equal at the conclusion of play, but only if the side batting last has completed its innings (i.e. all innings are completed).

If a match is abandoned due to outside interference, then bets will be made void.

Outside interference does not include weather events.

Top Batsman/Bowler (Pre-Match)

Only the first inning counts.

Bets placed on any player not in the starting 11 are void. Bets on players who are selected but do not bat or do not bowl will be settled as losers.

A minimum of 50 overs must be bowled unless All Out. Otherwise, bets are void.

In the event of two or more players ending on an equal number of wickets then the bowler with the least number of runs conceded will be deemed the winner.

A Fifty/Hundred to Be Scored in the 1st Innings

Bets are struck on the 1st innings of the match the settlement of which is determined by the team batting 1st (as opposed to both teams). The innings must be completed (declarations count) otherwise bets are void unless settlement is already determined. For settlement purposes any batsman’s score of 50/100 or above will count.

Team Batsman to Score a Fifty/Hundred in the 1st Innings

Declarations will be considered the end of an innings for settlement purposes. In the event of the 1st innings being forfeited all bets will be void. In the event of an innings not being completed due to outside interference or inclement weather all bets will be void unless settlement is already determined. For settlement purposes any batsman’s score of 50/100 or above will count.

Innings Runs; In-Play/Live (Including Alternative Quotes)/Innings Sixes

A minimum of 50 overs must be bowled unless All Out or team declares. Otherwise bets void, unless settlement of bets is already determined. For Innings Sixes specifically, for settlement purposes the outcome is based on all deliveries from which a batsman is credited with exactly six runs (including All-run/Overthrows).

In-Play/Live Runs in First 'X' Overs (including alternative quotes)

If the selected number of overs is not complete due to external factors then bets will be void, unless settlement of bet is already determined. If the natural length of the innings is less than the selected number of overs (e.g. a team is all out in less than the selected overs or reaches their target) then bets will stand.

First Innings Lead

Both teams must complete their first innings for bets to stand (including declarations). Dead-heat rules apply.

Series Betting

Bets void if the designated number of matches are not completed. For series batsman total runs and player matches runs scored in both innings of all the matches in the series will count. For player performance the runs scored, wickets, catches and stumpings taken in both innings of all matches in the series will count.

Runs in 1st Over (2-Way)

Extras and penalty runs will be included. The over must be completed for bets to stand unless result already determined.

Top Batsman / Bowler (Both Teams)

Top batsman / bowler (both teams) bets are for the whole match. Bets placed on any player not in either starting 11 are void. Bets on players who are selected but do not bat / bowl will be settled as losers. Dead-heat rules apply.

Test Match Team Totals (2-Way)

For Test matches totals are settled on the1st Innings only. A minimum of 50 overs must be bowled unless All Out or team declares. Otherwise bets void, unless settlement of bets is already determined.

Opening Partnership Over/Under Innings Runs

Bets stand once 1 ball has been bowled in each team's 1st innings. Bets are void if the innings is forfeited.

To Make a Fifty Yes/No in Either Innings

The whole match counts. Bets will stand after batsman has faced one ball or is given out before first ball is faced. Score counts if batsman is Not-Out including if innings is declared. All bets stand irrespective of delays caused by rain or for any other reason.

County Championship Matches

Match Betting

Unless a price is quoted for a draw, in the event of a drawn match, bets will be void. If a match is abandoned due to outside interference, then bets will be made void. In the event of a tie Dead-Heat rules will apply.

Outside interference does not include weather events.

The result of a match is a tie when the scores are equal at the conclusion of play, but only if the side batting last has completed its innings (i.e. all innings are completed, or, in limited-overs cricket, the set number of overs has been played or play is terminally stopped by weather or bad light).

Innings Runs

A minimum of 50 overs must be bowled unless All Out or team declares. Otherwise bets void, unless settlement of bets is already determined.

Top Team Batsman/ Team Bowler

Only the first innings count.

Bets placed on any player not in the starting 11 are void. Bets on players who are selected but do not bat or do not bowl will be settled as losers.

A minimum of 50 overs must be bowled unless All Out. Otherwise, bets are void.

In the event of two or more players ending on an equal number of wickets then the bowler with the least number of runs conceded will be deemed the winner.

First Innings Lead

Both teams must complete their first innings for bets to stand (including declarations). Dead-Heat rules apply.

In-Play/Live Runs in First 'X' Overs (including alternative quotes)

If the selected number of overs is not complete due to external factors then bets will be void, unless settlement of bet is already determined. If the natural length of the innings is less than the selected number of overs (e.g. a team is all out in less than the selected overs or reaches their target) then bets will stand.

Cricket World Cup/Tournament Betting

Total Tournament Runs / Total Tournament Wickets

For any game which is abandoned or reduced via Duckworth Lewis, only the total number of runs and wickets actually registered count.

Total Tournament Run Outs / Total Tournament Stumpings

For settlement purposes the official total will stand regardless of any matches being abandoned or reduced in overs.

Team to Score Most Sixes /Player to Hit Most Sixes / Total Tournament Sixes

For settlement purposes this is all deliveries from which a batsman is credited with exactly six runs (including All-run/Overthrows). For settlement purposes the official total will stand regardless of any matches being abandoned or reduced in overs. Dead-heat rules apply.

For the Player market specifically, batsmen must face at least one delivery, otherwise bets are void.

Team with Highest Innings Score / Team with Lowest Innings Score

Dead-heat rules apply.

Team with Highest Opening Partnership/ Team with Highest 1st 10 Overs Score

Dead-heat rules apply.

Tournament Hat Trick

Bets settled as ‘Yes’, if a ‘hat-trick’ (deemed as when a bowler dismisses three batsmen with consecutive deliveries in the same match) is officially recorded during the tournament.

Player of the Tournament

Bets will be settled on the officially declared Player of the Tournament. Dead-heat rules apply.

Cycling

Cycling Individual Stage/Outright Betting/Rider Finishing Position

Participants must pass the starting line of the respective event/stage for bets to stand. Otherwise, bets will be void and stakes returned. All bets are settled on the official classification(s) listings, published by the respective race governing bodies, at the time of the podium presentation.

Subsequent disqualifications and/or appeals will not affect bets.

For Team Classification markets, settlement is based on final standings in time based classifications (should there be more than one Team Competition in a specified event).

Outright markets may be subject to a Rule 4 (Deduction).

Match-Ups

Match-ups will be settled upon the cyclist achieving the highest placing in the specified event/race or stage.

In the event of one or both cyclists not passing the starting line then bets will be deemed void.

If both cyclists start but fail to finish a specific event/race or stage, then bets will be deemed void.

If both cyclists start a specific event/race or stage and only one fails to finish, then the cyclist who completes the specific event/race or stage will be deemed the winner.

Event Specials

All-in compete or not. The specified event must be completed in full (statutory number of stages), otherwise bets will be void unless the result is already determined. For some specials, the statutory number of teams must start the specified event for bets to stand.

Darts

Outright Betting

Non-runner no-bet. Outright markets may be subject to a Rule 4 (Deduction).

Pre-Game Match Betting

In the event of a match starting but not being completed, the player progressing to the next round or being awarded the victory will be deemed the winner for settlement purposes.

For Premier League darts events, match betting may be offered in the form of 3-Way, and 2-Way markets. For settlement purposes the 3-Way market includes the Tie option. Bets will be void in the 2-Way market if the match result is a tie.

Handicap 2-Way and 3-Way Leg Betting/Set Betting

In the event of the statutory number of legs/set not being completed, changed, or differing from those offered for betting purposes then all bets are void. All bets will be void if match is not completed.

Individual Player Checkouts

If match is not completed, then all bets are void unless the quote has been exceeded.

First Leg/Set Markets

All bets void if the first leg/set is not completed, unless the outcome has already been determined.

Leader After 4/6 Legs

The first 4/6 legs must be completed for bets to stand.

Race to 3 Legs

Either player must win 3 legs for bets to stand.

Highest Checkout 3-Way

If match is not completed, then all bets are void unless the quote has been exceeded.

Highest Checkout 2-Way

If match is not completed, then all bets are void unless the quote has been exceeded. If players Tie, then bets are void.

Checkout Total Markets

All bets void if the match, or relevant leg/set is not completed, unless the outcome has already been determined. For 2-Way markets if players Tie then bets are void.

Next Leg Checkout

The Bull counts as red. The leg must be completed for bets to stand.

Total Legs/Sets

If match is not completed, then all bets are void unless the quote has been exceeded.

Checkout Markets

The Bull counts as red. The leg must be completed for bets to stand.

Most 180s

All bets void if match is not completed.

180s Totals Markets

All bets void if the match, or relevant leg/set is not completed, unless the outcome has already been determined.

First 180

All bets void if match is not completed, unless the outcome is already determined. If no 180 is scored bets will be void.

170 Finish in Match

All bets void if match is not completed, unless the outcome has already been determined.

Double Result (Legs/Sets)

Predict the result after the specified number of legs/sets and the overall winner of the match. All bets void if match is not completed.

First Dart Markets

Settlement is on the first dart or set of darts thrown in a specified leg/set. A Bounce Out is deemed as Other for settlement purposes. In a match format where Double In is used, the market will be void if offered in error.

9 Dart Finish

All bets void if match is not completed, unless the outcome has already been determined.

Premier League Specials

To Reach/Not to Reach the Final/Semi Final - The player must take part in one league match for bets to stand.

To Be Relegated - Following the appropriate week of fixtures, the bottom two players in the league table (who are subsequently eliminated from the competition), will be deemed winners for settlement purposes.

Regular Season Winner - For settlement purposes this refers to the player who tops the league table following the group fixtures before the play offs.

9-Dart Specials

Will Selected Player Record a 9 Dart Finish in a Match - All bets void if match is not completed unless a 9 dart finish already achieved.

Will Selected Player Record a 9 Dart Finish in the Tournament - Player must throw 1 dart in the tournament for bets to stand.

Will There Be a 9 Dart Finish in the Tournament - Tournament must be completed unless a 9 dart finish already achieved. Bets stand regardless of player withdrawals.

In-Play/Live Betting

Bets on any match market abandoned before the full completion of the statutory number of legs/sets will be void, except for those bets the outcome of which has already been determined at the time of abandonment. For example, Total Legs or Total 180’s quote has been exceeded at the time of abandonment.

E-Sports

General Esports Rules

Settlement will be based on the official result as declared by the relevant governing body of the specified competition, broadcast or game API. An un-played or postponed match will be treated as a non-runner for settlement purposes unless it is played within 24 hours of the originally scheduled start time.

Bets will be void if the fixture is listed incorrectly.

In the event of a team name change occurring as a result of a team leaving an organisation, joining another organisation or officially changing their name, all bets will stand.

If a match is played before the scheduled start date/time, then all bets placed after the actual starting time will be void. All bets placed before the actual starting time will stand.

To Win Match / To Win Map (including Current and Next) / Double Chance

If a match or map is replayed due to a draw, the replayed match or map will be treated as a separate entity. In the event of a match or map starting but not being completed, then all bets will be void unless after the start of the match a player is disqualified, in which case the player/team progressing to the next round or being awarded the victory by the governing body of the specified competition, broadcast or game API will be deemed the winner for settlement purposes.

If a match or map is replayed due to a disconnection/interruption in service, all bets on the specified market will be void unless the outcome is already determined. The replayed match or map will be treated as a separate entity.

If a player/team is given a walkover on at least one map before the match starts, all bets will be void.

If a map is replayed due to a non-player related technical problem, pre-game bets will stand on the replayed map in accordance with the official result. All in-play/live bets on the affected map will be void unless the outcome is already determined.

Handicap Betting / Total Map Betting / Correct Score Betting / ‘Race to’ Maps

Bets are void if the statutory number of maps are changed or differ from those offered for betting purposes. In the event of a fixture starting but not being completed, bets will be void unless the outcome is already determined.

To Win At Least One Map

In the event of a fixture starting but not being completed, bets will be void unless the outcome is already determined.

StarCraft II

Map Betting

In the event of a draw, To Win Map market will be voided.

Winning Race / Winning Player Nation

In the event of a fixture starting but not being completed, bets will be void unless the outcome is already determined.

CS:GO

Where Overtime can be played, this will be included in the settlement of markets; unless the Draw participant is quoted for a specific market, in which case settlement will be based on regulation time only.

Round Betting

Bets are void if the statutory number of rounds are changed or differ from those offered for betting purposes. In the event of a fixture, map or round starting but not being completed, bets will be void unless the outcome is already determined.

Round Victory

Victory is achieved by killing all opponents on the map, detonating / disarming a bomb (spike), or by ending the time on the round timer.

Map Betting

Victory is achieved by winning at least 16 rounds (or in accordance with the tournament regulations). In a situation with a draw on the map, when the rounds are 15-15, the organizers can appoint 6 additional rounds, so-called "overtime" (OT).

The victory in overtime is awarded to the team that achieves an advantage with a gap of two clear rounds after the full 6 rounds (can end 19:15, 19:16, 19:17). In case of a draw (18-18), 6 additional rounds are assigned.

If an event starts with an advantage in the score of one of the teams, according to the regulations or the decision of the judges, all bets are voided/returned except for cases when this information was indicated in the line and prices.

In case of a change in the format of the match (the number of cards, rounds or other regulated norms), bets are voided/returned except for bets on outcomes that have already been determined.

Bets on handicaps and totals are given both for rounds, cards and kills in a specific period of time.

Bets on outcomes that are actually determined at the time of the interruption of the game / refusal of teams or technical defeat are calculated based on the results. Bets which are not determined at the time of the interruption, are voided/returned.

Bets are accepted on both standard wins / draws and handicaps (kills, cards, rounds), as well as specific outcomes; for example, "Winner in the N round on the Nth map" or "Winner of the Tournament".

Map Correct Score

This is the correct score applying to either team

League of Legends (LOL)

Map Betting

In the event of a draw, To Win Map market will be voided.

First Blood markets

Only kills by the opposition team / player will count.

Kill markets

Will be settled based on the official scoreboard, broadcast or game API.

Monster markets

Will be settled based on the official scoreboard, broadcast or game API.

Building markets

For settlement purposes all buildings destroyed count as being destroyed by the opposing team, regardless of whether the last hit was from a Champion or Minion or whether or not they are respawned buildings.

In the event of a surrender, the final number of Towers and Inhibitors destroyed will be settled on the minimum number of Towers and Inhibitors necessary to win the game at the point of surrender. These additional buildings will be treated as though destroyed by the winning team and are restricted to five Towers and one Inhibitor.

In the event of a surrender, bets on Next Building Destroyed markets will be void.

All time-based bets are settled on the in-game clock, and do not include the period before minions spawn. In the event of a fixture starting but not being completed, bets will be void unless the outcome is already determined.

DOTA2

Map Betting

In the event of a draw, To Win Map market will be voided.

First Blood markets

Only kills by the opposition team / player will count.

Kill markets

Will be settled based on the official scoreboard, broadcast or game API.

Creep markets

Will be settled based on the official scoreboard, broadcast or game API. Settlement is determined by the team to slay Roshan, and not who picks up the Aegis of the Immortal.

Building markets

For settlement purposes all buildings destroyed count as being destroyed by the opposing team, regardless of whether the last hit was from a Hero or a Creep. The number of barracks will be determined by individual ranged and melee barracks destroyed. In the event of a surrender, the final number of Towers and Inhibitors destroyed will be settled on the minimum number of Towers and Inhibitors necessary to win the game at the point of surrender. These additional buildings will be treated as though destroyed by the winning team and are restricted to five Towers and one Inhibitor. In the event of a surrender, bets on Next Building Destroyed markets will be void.

All time-based bets are settled on the in-game clock, and do not include the period before creep’s spawn. In the event of a fixture starting but not being completed, bets will be void unless the outcome is already determined.

HearthStone

Match Up Winner

Winner will be a team who wins more Maps in “Best of N” series.

Match Up Handicap

Map/Maps advantage for one of the teams. (edited)

Map Winner

Map starts with a coin flip. Players take turns in playing cards from their hands, which include Spells, Weapons and Minions in attempt to destroy the enemy opponent. Each Hero in Hearthstone has thirty Health Points, in order to win the Map a player is required to reduce the opposing Heroes Health Points from thirty to zero.

Call of Duty

Match Up Winner

Team to win more maps out of Best of # series is the match up winner.

Match Up Handicap

Map/Maps advantage for one of the teams.

Map Winner

Map is won by eliminating the entire army of the opposing team.

Correct Map Score

The Final outcome (Map) of a match.

Total Maps (O/U)

The number of Maps that a match produces is higher or lower than the actual number.

To Win at Least 1 Map

Chosen team to win at least 1 Map in the match.

Rocket League

Rocket League is a video game featuring all the characteristics of a football match, where players control a rocket-powered car to compete with the opposing individual or team. Each match lasts for 5 minutes, with a sudden death overtime if the match is tied at that point. The format of most tournaments is either best-of-five (BO5) or best-of-seven (BO7).

Match up winner 2-way

Settled after the end of the game (OT included).

Match up handicaps

Goal/goals advantage to one of the teams.

Total Goals (O/U)

The number of goals scored by both teams combined.

King of Glory

General rules apply.

Overwatch

Map Winner

Overwatch features several different maps, each supports a particular game mode. A map will end when one team has completed the map specific objective.

Assault- Attackers need to take control of two subsequent points on the map, while defenders must stop them. Teams swap sides after time runs out or both points have been taken by the attackers. Each objective taken gives 1 point. If teams have the same amount of points, overtime will be played. If the results is a draw, a best of series tiebreaker will be played on a control map. Winner of the tiebreaker is considered the Map Winner.

Escort - The attacking team aims to escort a payload across the map to the objective, while the defending team aims to stop them. A map is finished when both teams have attacked and defended and there is no time left in the time bank. The team who pushes the objective further is considered the Map Winner. If both teams finish the map by pushing the objective over the finish line an overtime will be played. If the results is a draw, a best of series tiebreaker will be played on a control map. Winner of the tiebreaker is considered the Map Winner.

Hybrid - Is the combination of Assault and Escort, where the attacking team has to first take control of control point and then escort the payload to the finish line. Same rules apply as before. If both teams finish the map with time left over an overtime will be played. If the results is a draw, a best of series tiebreaker will be played on a control map. Winner of the tiebreaker is considered the Map Winner.

Control - A best of rounds series (usually best of five), where teams fight over the control of a capture point, a round is won once one team reaches 100%. Each map has multiple sections, one round is played on a section. Sections cycle after each round. After winning three out of five rounds a team is considered to be the Map Winner.

Team to Win the Next Round

Is offered only for Control Maps, where the team who wins a Round (Section of a Control Map), is considered to be the winner.

Match Up Winner

Team to win more maps out of Best of # series is the match up winner.

Match Up Handicap

Map/Maps advantage for one of the teams.

To Win at Least 1 Map

Chosen team to win at least 1 Map in the match.

Outright

The winner of an entire league or tournament.

Rainbow 6

Victory is achieved by winning at least 7 rounds (or in accordance with the tournament regulations). In a situation with a draw on the map, when the rounds are 6-6, the organizers can appoint additional rounds, so-called "overtime" (OT).

The victory in overtime is awarded to the team that achieves an advantage with a gap of two clear rounds (8-6 9-7 10-8 11-9 etc.).

Match Up Winner

Winner will be a team who wins more Maps in Best of # series

Valorant

Round Victory

Victory is achieved by killing all opponents on the map, detonating / disarming a bomb (spike), or by ending the time on the round timer.

Map Betting

Victory is achieved by winning at least 13 rounds (or in accordance with the tournament regulations). In a situation with a draw on the map, when the rounds are 12-12, the organizers can appoint 4 additional rounds, so-called "overtime" (OT).

The victory in overtime is awarded to the team that achieves an advantage with a gap of two clear rounds (14:12, 15:13, 16:14 etc). In case of a draw (14-14), 4 additional rounds are assigned.

If an event starts with an advantage in the score of one of the teams, according to the regulations or the decision of the judges, all bets are voided/returned except for cases when this information was indicated in the line and prices.

In case of a change in the format of the match (the number of cards, rounds or other regulated norms), bets are voided/returned except for bets on outcomes that have already been determined.

Bets on handicaps and totals are given both for rounds, cards and kills in a specific period of time.

Bets on outcomes that are actually determined at the time of the interruption of the game / refusal of teams or technical defeat are calculated based on the results. Bets which are not determined at the time of the interruption, are voided/returned.

Bets are accepted on both standard wins / draws and handicaps (kills, cards, rounds), as well as specific outcomes; for example, "Winner in the N round on the Nth map" or "Winner of the Tournament".

Floorball

All games must start on the scheduled date for bets to stand/have action. A game is considered completed for settlement/calculation purposes if 50 minutes have been played.

All match markets will be settled on the score at the end of regulation time and will exclude overtime if played, unless stated otherwise.

Match Totals Odd or Even - If there is no score all bets will be settled as Even.

Period Betting - The relevant period must be completed for bets to stand/have action, unless the specific market outcome is already determined. Scores/action within that period only count for betting purposes.

Match Winner – this 2 way market will include overtime where played.

Overtime markets – only scores/action within overtime count for betting purposes.

If a match venue is changed then bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed, then bets placed based on the original listing will be void.

Football/Soccer

90 Minutes Play

All match markets are based on the result at the end of a scheduled 90 minutes play unless otherwise stated. This includes any added injury or stoppage time but does not include extra-time, time allocated for a penalty shootout or golden goal.

The exceptions to this rule are in relation to friendly matches, where all match markets will be settled based on the actual result when the game finishes (excluding any extra-time), irrespective of whether the full 90 minutes is played, and Beach Football where markets are specifically settled on 36 minutes play only.

Extra-Time In-Play/Live Markets

Bets are settled on the official statistics for the extra-time period. Any goals or corners that were taken or scored during regulation time do not count.

Matches Postponed, Brought Forward or Abandoned

Unless otherwise stated all bets on Abandoned, Postponed or Cancelled matches are Void if not replayed or scheduled within 24 hours of the original start time.

Any match abandoned before the completion of 90 minutes play will be void except for those bets the outcome of which has already been determined at the time of abandonment. The market must be fully determined for bets to stand. For example, first player to score or time of the first goal bets will stand provided a goal has been scored at the time of abandonment or over 2.5 goals if 3 or more goals already in the game. Matches not Played as Listed

If a match venue is changed (other than to the away team's ground) then bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed (e.g. match is played at the original away team's ground) then bets placed based on the original listing will be void.

We will endeavour to identify on our Website all matches played at a neutral venue. For matches played at a neutral venue (whether indicated on our site or not), bets will stand regardless of which team is listed as the home team.

If an official fixture, lists different team details to those listed on our Website then bets will be void e.g. official fixture specifies in the team name, Reserves/Age Group e.g. Under 21's/Gender e.g. Women.

In all other cases bets stand, including instances where we list a team name without specifying the term 'XI' in the name.

First/Last Player to Score (Pre-Match and Live)

Bets are accepted on 90 minutes play only.

Every effort will be made to quote first/last player to score odds for all possible participants. However, players not originally quoted will count as winners should they score the first/last goal. Bets on players not taking part in the match will be void as will bets on first player to score where the selection comes on after the first goal is scored.

All players that take part in a match will be considered runners for last player to score betting.

Subsequent enquiries by official bodies will not be considered for settlement purposes.

Please note that own goals do not count in the settlement of bets.

Anytime Goalscorer (Pre Match) and Goalscorer (Live)

Any bets on a player taking part for any part of the given match stand.

Multi Scorers / To Score 2 or More / To Score a Hat Trick

Bets are accepted on 90 minutes play only.

Bets on players that do not take part in the match will be void. All players that take part in the match will be considered runners for settlement purposes.

Correct Scores

Predict the score at the end of normal time. Own goals count.

Anytime Correct Score

Predict if the correct score, and to which team, occurs at anytime during the match. In the event of a match being abandoned before 90 minutes have been played then all bets will be void unless settlement of bets is already determined .

Team to Win By X or Y goals

This market allows you to bet on a particular team to win by a specific goal margin (by X or Y goals). For example, you have backed Chelsea to win by two or three goals at home against Manchester City. Your bet wins if the game ends with the score of 2:0, 4:2, 3:0, etc. Bets will lose if Chelsea wins with 1 or 4 goal margin (2:1, 5:0, 1:0, etc). If the game ends in a Man City win or is drawn, the bet will also lose. This market is based on the full-time result of the match unless stated otherwise.

Team First/Last Goalscorer

Bets on players not taking part in the match will be void. Bets where the selection comes on after the first goal is scored for that team will be void regardless of whether the selected player scores in the game. Own goals do not count.

Player to Score at Any Time

All players who take part in a match will be considered 'runners'.

Any selection on a match that is not completed will be void/returned unless they have scored already

Please note that own goals do not count in the settlement of bets.

Time of the First Goal

If a match is abandoned after the first goal is scored, then all bets stand.

If a match is abandoned before the first goal is scored, then all bets accepted for time bands that have been completed will be considered losing bets and any other time band which included the time band of the abandonment will be void and treated as non-runners.

Injury Time Bets on the amount of injury time are settled on the time indicated by the fourth official’s board, rather than the actual time played. 10 Minute Events Events must happen between 0:00 and 09:59 to be classed in the first 10 minutes (e.g. a corner awarded in this period but only taken after 10:00 will not count).

Time of First Corner Bets are settled on what time the corner is actually taken (not the time it is awarded).

Handicap Betting, Including In-Play/Live (3-Way) Settlement will be at the odds displayed using the actual score in the match adjusted for the handicap.

Half-Time Result, Including In-Play/Live Bets will be void if the match is abandoned before half-time.

Half-Time Correct Score Bets will be void if the match is abandoned before half-time.

Half with Most Goals Bets will be void if the match is abandoned unless settlement of bets is already determined.

1st Half Goals Bets will be void if the match is abandoned before half time unless settlement of bets is already determined.

Team Highest Scoring Half Predict which half of a match that more goals will be scored in, by a specified team. Bets will be void If the match is abandoned unless settlement of bets is already determined.

All Corner Markets Corners awarded but not taken do not count.

In the event of a corner having to be re-taken then only one corner will be counted.

First/Last Corner Kick Of The Match If there are no corner kicks in the match then all bets are void/returned.

1st Half Corners, Including In-Play/Live Bets will be void if the match is abandoned before half-time unless settlement of bets is already determined. Corners awarded but not taken do not count.

2-Way Corners In-Play/Live Settled on total number of corners in the match, in the event of an abandonment before 90 minutes have been played then all bets will be void unless settlement is already determined. Corners awarded but not taken do not count.

Most Corners In-Play/Live Settled on the team who receives the most corners in the match, in the event of an abandonment then all bets are void. Corners awarded but not taken do not count.

Race to X Corners In-Play/Live Settled on the team who reach the quoted number of corners first, in the event of an abandonment before 90 minutes have been played then all bets will be void unless settlement is already determined. Corners awarded but not taken do not count.

Result After 10/20/30/40 Etc Minutes In-Play/Live Settled on the result at the specified time in the match. E.g., 10 minutes result is settled on the result in the match after 10:00 minutes of play. In the event of an abandonment before 90 minutes have been played then all bets will be void unless settlement is already determined.

Half-Time - Full-Time Double Result Bets will be void if the match is abandoned. Extra-time and penalty shootouts do not count.

Mixed/Mythical Football Is played between two different teams taking part in real matches in their respective league/competition but are not playing each other. Bets are calculated/settled on the sum of goals scored by the respective teams.

If the start of either match is delayed by more than 24 hours then all bets on that game are void/returned.

For example Mixed/Mythical Match; Manchester United vs Real Madrid

Premier League Result Manchester United 2:1 Everton

La Liga Result Real Madrid 3:1 Sevilla

Mixed/Mythical Football Match Results Manchester United 2:3 Real Madrid

In this Manchester United vs Real Madrid Example; Real Madrid win that match and total goals would be 5, Double Chance three outcomes 1X lost, 12 won, X2 won etc

Match Specials Unless otherwise stated player specials are void if the player takes no part in the game.

Bets are settled on the result at the end of 90 minutes play. Extra-time, golden goals or penalty shootouts do not count unless otherwise stated. Where one or more participant(s) quoted in a special do not participate, the bet will stand on the remaining participant(s) at regular prices if available.

To Win Both Halves The team must score more goals than the opposition in both halves of the match.

Double Chance The following options are available:

1 or X - If the result is either a home or draw then bets on this option are winners.

X or 2 - If the result is either a draw or away then bets on this option are winners.

1 or 2 - If the result is either a home or away then bets on this option are winners.

If a match is played at a neutral venue the team listed first is deemed the home team for betting purposes.

ASIAN HANDICAPS

Please refer to the following examples regarding settlement of bets:

Handicap Line 0 Ball

If either team wins by any margin they (the winning team) are to be settled as the winning selection. In the event of a draw all bets are void and stakes are refunded.

Handicap Line 0.25 Ball

Team giving a 0.25 ball start:

- Win by any score - All bets on this selection are winners.

- Draw - Half the stakes are refunded on this selection. The other half of the stake is classed as a loser.

- Lose by any score - All bets on the selection are losers.

Team receiving 0.25 ball start:

- Win by any score - All bets on this selection are winners.

- Draw - Half the stake is settled at the price of the chosen selection. The other half is refunded to the customer.

- Lose by any score - All bets on the selection are losers.

Handicap Line 0.75 Ball

Team giving a 0.75 ball start:

- Win by 2 or more - All bets on this selection are winners.

- Win by exactly 1 - Half the stake is settled at the price of the chosen selection. The other half is refunded to the customer.

- Draw or lose by any score - All bets on this selection are losers.

Team receiving a 0.75 ball start:

- Draw or win by any score - All bets on this selection are winners.

- Lose by exactly 1 - Half the stake is refunded to the customer. The other half is classed as a loser.

- Lose by 2 or more - All bets on this selection are losers.

Handicap Line 1 Ball

Team giving a full ball start:

- Win by 2 or more - All bets on this selection are winners.

- Win by exactly 1 - All bets on this selection are void and refunded to the customer.

- Draw or lose - All bets on this selection are losers.

Team receiving a full ball start:

- Win by any score or draw - All bets on this selection are winners.

- Lose by exactly 1 - All bets on this selection are void and refunded to the customer.

- Lose by 2 or more - All bets on this selection are losers.

Asian Handicap In-Play/Live (Including 1st/2nd Half Bets)

All bets on the Asian Handicap In-Play/Live market are settled according to the score-line for the entire game. This includes goals scored before and after the bet is placed.

Asian Corner Handicaps

Whole corner or half corner handicaps - at the end of the match the handicap is applied to the final corner count and the team with the most corners after adjusting for the handicap is deemed the winner for settlement purposes. If the number of corners for each team is equal after the handicap is applied, all bets will be void, and stakes returned.

Quarter corner handicaps - as an example “0.5, 1” is a 0.75 corner handicap has your stake equally divided between half corner and whole corner.

In the event of a match being abandoned before 90 minutes have been played then all bets will be void unless settlement of bets is already determined.

In the event of a corner having to be re-taken then only one corner will be counted. Corners awarded but not taken do not count.

1st/2nd Half Asian Handicap

Bets settled on the relevant half result only.

Extra-Time Asian Handicap In-Play/Live

Normal In-Play/Live Asian Handicap rules apply but only goals in extra-time count. The score at the start of extra-time is deemed to be 0-0.

Asian Total Corners

Predict the total number of corners in a match. The corner line will be either a quarter-corner, half-corner or whole-corner with bet settlement as follows:

Corner line of 8.5 If you bet over 8.5, your bet wins if there are more than 8 corners in the match. Otherwise your stake is lost.

If you bet under 8.5, your bets wins if there are less than 9 corners in the match. Otherwise your stake is lost.

With a corner line of a whole number, if the total number of corners is the same as the corner line, your stake is returned.

Corner line of 8.25 If you bet over, your stake is equally divided between over 8 corners and over 8.5 corners. Your bet wins if there are more than 8 corners in the match. If there are 8 corners exactly, half your stake is lost, and the other half is returned. Otherwise your entire stake is lost.

If you bet under, your stake is equally divided between under 8 corners and under 8.5 corners. Your bet wins if there are less than 8 corners in the match. If there are 8 corners exactly, half your stake wins and the other half is returned. Otherwise your entire stake is lost.

In the event of a match being abandoned before 90 minutes have been played then all bets will be void unless settlement of bets is already determined.

In the event of a corner having to be re-taken then only one corner will be counted. Corners awarded but not taken do not count.

Asian Corners In-Play/Live

Settled as pre-game Asian corners, in the event of an abandonment before 90 minutes have been played, then all bets will be void unless settlement is already determined.

1st Half Asian Corners In-Play/Live

Settled as pre-game Asian corners except result is settled on total at half-time, in the event of an abandonment before half time then all bets will be void unless settlement is already determined.

GOAL LINE

In the event of a game being abandoned before 90 minutes have been played all bets are void unless settlement of bets is already determined. Please refer to the following examples regarding settlement of bets:

Extra-Time Goals In-Play/Live

Only goals in extra time count. In the event of a match being abandoned before extra-time has finished then all bets will be void unless settlement of bets is already determined.

Goal Line 2

Goal line under 2

- Bets win if there is either 0 or 1 goal scored in the match. If there are two goals exactly then the stake is returned. Bets lose if there are three or more goals scored in the match.

Goal line over 2

- Bets win if there are three or more goals scored in the match. If there are two goals exactly the stake is returned. Bets lose if there is 0 or 1 goal scored in the match.

Total Goals Asian (2.25)

Total Goals Asian under 2.25

- Bets win if there is either 0 or 1 goal scored in the match. If there are two goals exactly half the stake will win, and half will be returned. Bets lose if there are three or more goals scored in the match.

Total Goals Asian over 2.25

- Bets win if there are three or more goals scored in the match. If there are two goals exactly half the stake will be returned, and half will be lost. Bets lose if there is 0 or 1 goal scored in the match.

Goal Line 2.5

Goal line under 2.5

- Bets win if there are 0, 1 or 2 goals scored in the match. Bets lose if there are three or more goals scored in the match.

Goal line over 2.5

- Bets win if there are three or more goals scored in the match. Bets lose if there are 0, 1 or 2 goals scored in the match.

Total Goals Asian (2.75)

Total Goals Asian under 2.75

- Bets win if there are 0, 1 or 2 goals scored in the match. If there are three goals exactly half the stake will be returned, and half will be lost. Bets lose if there are four or more goals scored in the match.

Total Goals Asian over 2.75

- Bets win if there are four or more goals scored in the match. If there are three goals exactly half the stake will win, and half will be returned. Bets lose if there are 0, 1 or 2 goals scored in the match.

Goal Line 3

Goal line under 3

- Bets win if there are 0, 1 or 2 goals scored in the match. If there are three goals exactly then the stake is returned. Bets lose if there are four or more goals scored in the match.

Goal line over 3

- Bets win if there are four or more goals scored in the match. If there are three goals exactly, the stake is returned. Bets lose if there are 0, 1 or 2 goals scored in the match.

Total Goal Asian In-Play/Live

For In-Play/Live bets all goals are considered regardless of whether they are scored before or after the bet is placed.

TOURNAMENT BETTING

Top Team Goalscorer

Goals scored in 90 minutes and extra-time count. Penalty shootout goals do not count. Dead-heat rules apply. Team quoted is for reference purposes only.

Top Club Goalscorer

Goals in 90 minutes and extra-time count. Goals scored in penalty shootouts do not count. Dead-heat rules apply. If no club goalscorer then all stakes are returned.

Top Goalscorer

Goals scored in 90 minutes and extra-time count. Penalty shootout goals do not count. Dead-heat rules apply (rather than the player receiving the Golden Boot etc). Team quoted is for reference purposes only.

For the FA Cup, and other cup tournaments with preliminary round, goals count from the 1st round proper onwards.

Tournament Totals/Specials

Total Tournament Cards

The maximum number of cards per player per match is one yellow and one red (e.g. a second yellow card leading to a red card does not count). Cards awarded in extra-time do not count. Only players on the pitch count (e.g., if a manager or a substitute on the bench is shown a card, it will not count for these markets).

Tournament Total Goals, Team Total Goals, Highest Scoring Team

For markets applying to the whole tournament, goals scored in 90 minutes or in extra-time will count. For markets referring to a particular set of fixtures on a given date(s), only goals scored in 90 minutes count. Goals scored in penalty shootouts do not count.

If a game is postponed, Total Goals (for a group of games on given date(s)) will be made void. Highest Scoring Team needs 50% of games to be played for bets to stand, and Rule 4 (Deductions) may apply in cases of postponed matches.

Tournament Penalties Missed/Converted

Penalties taken in 90 minutes, extra-time and penalty shootouts all count. If a penalty has to be re-taken the previous disallowed penalty(ies) do not count.

Tournament Corners

Only corners taken in 90 minutes count.

Team To Go Unbeaten

Team must complete the tournament without losing any game or any two-legged tie. A loss via away goals, extra-time or penalty shootout will mean the market is settled as No.

Tournament and Top Goalscorer Doubles

A special price will apply to predict the Tournament Winner and the Tournament Top Goalscorer. Dead-heat rules apply.

Golden Ball

This market is settled on the winner of the Golden Ball (the best player of the tournament as declared by FIFA/UEFA etc).

Golden Glove

This market is settled on the winner of the Golden Glove (the best goalkeeper of the tournament as declared by FIFA/UEFA etc).

Golden Boot

This market is settled on the official winner of the top scorer taking into account tie-breakers from the relevant governing body (FIFA/UEFA etc). For example, assists, minutes and will supersede regular Top Goalscorer rules.

UEFA Player of the Tournament

This market is settled on the winner of Player of the Tournament (the best player of the tournament as declared by UEFA).

Club Goalscorer Match Bet

Both players must take some part in the tournament for bets to stand. In the event of a tie then all stakes are refunded. Goals scored in extra-time count. Goals scored in penalty shootouts do not count.

Furthest Progressing Team

Based on the round a team exits a competition - regardless of extra-time, replays etc. A team winning the final would be deemed furthest progressing. If two teams are eliminated at the same stage (e.g Quarter Finals or in Group Stage) bets are void.

Qualification Match-Ups

Should a team be disqualified from the tournament prior to the match, and a bye is awarded, then all qualification bets will be made void for that tie.

ANTEPOST/FUTURES

Season Specials

Bets settled on final league position/points total. Playoff points do not count except where specifically mentioned in the individual special.

Player Scorer Specials - Bets are settled on the number of relevant goals scored for the club(s) and in league(s) indicated in the market title.

To Reach Playoffs

The teams which finish in the playoff positions and proceed into the playoff competition will be settled as winners for this market. E.g. those teams gaining automatic promotion, plus all other teams outside of the playoff positions will be deemed losers.

To Finish in the Top/Bottom Half

Bets are settled based on the official finishing positions at the end of the season.

Relegation Betting

If a team is removed from the league before the season has started, then all bets on that market will be made void, and a new relegation book will be opened.

Season Handicap Winner

Settlement is determined after handicap points have been added to all teams’ final league points total. Dead-heat rules apply (goal difference is disregarded).

Divisional Betting

For settlement purposes, in divisional betting the finishing position of teams at the end of the scheduled programme of matches will determine placing (dead-heat rules apply in the event of two or more teams tying in the standings (according to official competition rules)), and there will be no allowance for playoffs or subsequent enquiries by the respective leagues. Bets will stand on any team which does not complete all of its fixtures.

Top Goalscorer

Only goals scored within the quoted division are counted for this market irrespective of the team (within that division) for which they are scored. The team quoted alongside the player is for reference only. Only league goals count - excluding playoff matches. Own goals do not count. Dead-heat rules apply.

Season Match Bets/Team Points Totals

If any team does not complete all its fixtures, then all match bets and team points total bets involving that team will be made void - win or lose.

FOOTBALL/SOCCER STATISTICS

Team Goals

Number of goals scored by named team. 90 minutes play only, extra-time and penalties do not count.

Player Total Goals

Player must take some part in the tournament for bets to stand. Goals in 90 minutes and extra-time count. Goals scored in penalty shootouts do not count.

Total Corners, Corners in Second Half

Corners awarded but not taken do not count. Please note that this applies to all corner markets.

In the event of a match being abandoned before 90 minutes have been played then all bets will be void unless settlement of bets is already determined.

In the event of a corner having to be re-taken (e.g. for a foul in the box) then only one corner will be counted.

Extra-Time Corners In-Play/Live

Only corners in extra-time count. In the event of a match being abandoned before extra-time has finished then all bets will be void unless settlement of bets is already determined.

Corner Handicap

Corners awarded but not taken do not count. Handicap is applied to final corner count for each team to determine handicap winner. Bets will be void if the match is abandoned.

Alternative Corners

Settlement of Alternative Corners market is based on the total corner count at the end of the match.

Multicorners

This market is first half corners multiplied by second half corners (for example First Half 6 x Second Half 6 = 36, First Half 12 x Second Half 0 = 0 etc).

In the event of a match being abandoned before 90 minutes have been played all bets will be void unless settlement of bets is already determined. Multicorners

This market is first half corners multiplied by second half corners (for example First Half 6 x Second Half 6 = 36, First Half 12 x Second Half 0 = 0 etc ).

Total Goals/Number of Goals in Match/Alternative Total Goals In-Play/Live

In the event of a match being abandoned before 90 minutes have been played all bets will be void unless settlement of bets is already determined.

Extra-Time Goal Line In-Play/Live

Normal In-Play/Live Goal line rules apply but only goals in extra-time count. The score at the start of extra-time is deemed to be 0-0.

Ten Minute Events In-Play/Live

Bets are settled on the number of events occurring in the specified ten-minute time period. Time periods 41-50 and 81-90 include any added time.

Events only count within the period they are taken - not awarded. In case of abandonment any bets on uncompleted time periods will be made void unless settlement of bets is already determined. Note that for the 10 minute free-kicks market a penalty does not count as a free-kick. Corners, throw-ins, goal-kicks and free-kicks that have to be re-taken only count as 1. Foul throw-ins do not count.

Goals Odd/Even

Any match resulting in 0-0 will be settled on an even number of goals. For Team Odd/Even markets, if the specified team does not score then we will settle on an even number of goals. In the event of an abandoned match then bets for that match will be void.

Both Teams to Score

In the event of a match being abandoned after both teams have scored then ‘Yes’ bets will be settled as winners and ‘No’ bets as a loser. Otherwise, if the match is postponed or abandoned without both teams scoring, all bets will be void.

Both Teams to Score in 1st and/or 2nd Half

Predict if both teams will score in the 1st half and if both teams will score in the 2nd half of the match. Bets will be void if the match is abandoned unless settlement of bets is already determined.

Home/Away Team to Score in 1st/2nd Half

Predict if a team will score in the 1st Half or 2nd Half of a match. Bets will be void if the match is abandoned unless settlement of bets is already determined. If a match is played at a neutral venue the team listed first is deemed the home team for betting purposes.

Half Time Result/Both Teams To Score

Predict the result of the 1st half of the match and if both teams will score in the 1st half. Bets will be void if the match is abandoned unless settlement of bets is already determined.

Half Time Result/Total Goals

Predict the result of the 1st half of the match and the number of 1st half goals. Bets will be void if the match is abandoned unless settlement of bets is already determined.

Goals Over/Under

Predict whether there will be under or over 2.5 goals in a match. In the event of a match being abandoned before 90 minutes have been played then all bets will be void unless settlement of bets is already determined.

Total Goal Minutes

Predict the aggregate time of all goals scored in the match, e.g. goals in the 24th, 51st and 59th minutes make up at 134 minutes. Any goals scored in first half added time count as 45. Any goals scored in second half added time count as 90. Should a dispute arise as to the time of any goal then the time provided by the PA will be deemed the time for settlement purposes.

If a match is abandoned then all bets will be made void apart from those that have already made up (e.g. goals in minutes 40, 45 and 60 and abandonment in 65th minute - bets predicting over 140 total goal minutes will be paid out as winners whilst under and bracket bets will be losers).

Yellow Card Markets

Only yellow cards count. If a player receives a Red Card for two yellow card offences this counts as one yellow and one red. Second yellows are ignored for settlement purposes.

Settlement will be made with reference to all available evidence to cards shown during the scheduled 90 minutes play. Any card shown after the full-time whistle has been blown will be disregarded.

Cards shown to non-players (e.g. managers, substitutes or substituted players who play no subsequent part in the game) do not count towards the total.

In the event of a match being abandoned before 90 minutes have been played then all bets will be void unless settlement of bets is already determined.

Number of Cards in Match

Yellow card counts as 1, red card counts as 2. Second yellows are ignored for settlement purposes (e.g. maximum card count per player is 3). Settlement will be made with reference to all available evidence to cards shown during the scheduled 90 minutes play. Any card shown after the full-time whistle has been blown will be disregarded.

Cards shown to non-players (e.g. managers, substitutes or substituted players who play no subsequent part in the game) do not count towards the total.

In the event of a match being abandoned before 90 minutes have been played then all bets will be void unless settlement of bets is already determined.

1st Player Booked/Next Player Carded (Player Market)

In the event of two or more players receiving a card for the same incident then the player who is first shown a card by the referee will be deemed the winner for settlement purposes. Both yellow and red cards count for these markets.

If TV Coverage or match information is inconclusive over who received the first card, dead heat rules will apply.

Time of First Card

Both yellow and red cards count for this market.

First Team Card/Next Card Betting (Team Markets)

Only players on the pitch count.

In the event of two or more players being booked for the same incident the player who is first shown a card by the referee will be deemed as the winner for settlement purposes.

For betting purposes, a red card is counted as 2 cards. For example, following 2 yellow cards and 1 red card, the next card is deemed to be the 5th card.

If TV Coverage or match information is inconclusive over who receive the first card, bets will be void/returned.

Shots on/off target statistics

Only shots registered from attacking team count, e.g., an Own Goal is not a shot on target.

First/Next Goal Method

Free-kick - Goal must be scored directly from the free kick. Deflected shots count provided the free-kick taker is awarded the goal. Also includes goals scored directly from a corner kick.

Penalty - Goal must be scored directly from the penalty, with penalty taker as named scorer.

Own Goal - If goal is declared as an own goal.

Header - Last touch of the scorer must be with the head.

Other Method - All other goal-types not included above such as shot from open play.

No Goal Supremacy

Where a goal supremacy market is offered on a group of matches (e.g. a home goals versus away goals market) if one or more matches are abandoned then all bets on that market will be void.

Team to Score First/Second/Next Goal

Own goals count to the side credited with the goal.

Team to Score Last

Bets will be void if the match is abandoned.

Last Penalty Score/Miss

Predict whether the last penalty awarded in the shootout be scored or missed - if match does not go to penalty shootout all bets will be void.

Team Next Penalty

Predict whether the next team penalty will be scored or missed - if match does not go to penalty shootout or team does not take designated penalty all bets will be void.

Team Penalties Converted

Predict the total number of penalties a team scores in a penalty shootout - if match does not go to penalty shootout all bets will be void.

Team to Take Last Penalty

Predict which team will be awarded the last penalty in the shootout - if match does not go to penalty shootout all bets will be void.

Ball to hit woodwork

The ball will need to rebound back into play to count towards positive calculation/settlement for this market.

Any deflection out of play does not count for woodwork hit.

Substitution Markets

Which team will make first substitution? - If there are no substitutions ‘there will be none’ will win if offered or all bets are void/returned. If both teams make the first change at the same time or during half time, ‘Both teams at the same time’ will win.

Substitutions made in the same break in play, irrespective of order onto the pitch, are considered to be at the same time.

Transfer and Manager Specials

Transfer Specials

Loan deals do count unless stated otherwise.

If a specific date is quoted for a transfer to be completed by, the player must be registered to that club before the specified time frame ends.

If a player moves to a club and then is immediately loaned out, we will settle/calculate on the club that signs the player on permanent deal; not where the player is loaned to.

Next Manager

Should a Manager not be quoted, all bets will stand. Other managers may be quoted on request.

A caretaker or interim manager will not count unless they complete at least 10 consecutive competitive games and will then be deemed the permanent manager for settlement/calculation purposes. A director of football does not count and if structure of the management team changes to have no manager, the person responsible for picking the 1st team (from reasonable sources and using reasonable discretion) will be deemed the winner.

Futsal

All match markets will be settled on regulation time (specific to competition governing body), unless stated otherwise, including Match Odd/Even, which in the event of no score will be settled as Even. Regulation time must be completed for bets to stand unless the specific market outcome is already determined.

The following In-Play/Live markets will be settled at the end of overtime/shootouts:

To Qualify/Lift Trophy/Win Shoot-out

Half markets will be settled at the end of the specified half (exclude any extra-time played). In the event of a specific half not being completed bets will be void, unless the specific market outcome is already determined.

Irish/GAA Sports (Gaelic Football/Hurling)

Outright Betting

All bets stand regardless of season length, provincial or qualifier format.

Match Betting

Unless otherwise stated all Gaelic Sports bets are settled on regulation time (80 minutes) only (including injury-time); Extra-time does not count unless specified. Where a market specifically includes overtime and the game finishes level after overtime then bets will be void.

Bets will be settled on official GAA (Gaelic Athletics Association) result only.

If either team does not play then bets will be void.

If a match venue is changed, bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed, then bets placed based on the original listing will be void.

Bets on postponed matches are void unless the matches are re-arranged and played in the same 'Gaelic Week' (Monday - Sunday inclusive UK time). Bets on abandoned matches are void apart from markets where the outcome is already determined.

Double Result

Predict the result (home/draw/away) at both half-time and the end of regulation time.

Total game score is used to settle bets (goal = 3, point = 1).

Scoring Explanation; a goal (below the crossbar) counts as 3 points. A single point (over the cross bar) counts as 1point/ Match result and overall score/point-based markets are settled on the total combined goals from all Goals and Single Points

Half Betting

Half markets, the relevant half must be completed for bets to have action/be calculated, unless the specific market outcome is already determined.

Team to Score 1st/Last Goal

Own goals count.

Golf

Outright Betting/Top Nationality Etc

Non-runner no-bet. Outright markets may be subject to a Rule 4 (Deduction).

All outright bets are settled on the player awarded the trophy. The result of playoffs is taken into account. Dead-heat rules will apply to the Place part of any Each-way bets where required.

Official tour site results at the time of trophy presentation are used for settlement purposes (subsequent disqualification after this time does not count).

Some tours or events may not declare a winner via a play off if lowest score is tied. Dead heat rules will apply if no sole winner declared.

Where a tournament is reduced from the scheduled number of holes for any reason (e.g. adverse weather conditions) outright bets placed prior to the final completed round will be settled on the player awarded the trophy if 36 holes of the tournament have been completed.

If less than 36 holes have been completed or outright bets were placed after the final completed round, then bets will be void.

Withdraws or doubtful participation

If your selected player does not take part in the tournament, bets will be made void. If he or she has teed off, bets will stand, and they are deemed to have played. In the event of a player withdrawing after having teed off then stakes will be lost on outright, group, match or 18-hole betting etc.

Betting Without a Nominated Player(s)

Dead-heat rules apply to win bets unless the excluded player(s) does not win the tournament. Dead-heat rules also apply to the Place part of Each-way bets.

Group Betting

The winner will be the player achieving the highest placing at the end of the tournament. Any player missing the cut will be considered a loser.

If all players miss the cut then the lowest score after the cut has been made will determine settlement. Non-runner no-bet deductions in line with Rule 4 (Deductions) will apply. Dead-heat rules apply except where the winner is determined by a playoff.

If a tournament is affected by adverse weather bets will be settled providing that there is a deemed tournament winner and a minimum of 36 holes are completed. The winner will be the player in the lead at the end of the last completed round.

Tournament Top 4/Top 5/top 6/Top 10/Top 20 Finish

Dead-heat rules apply.

Finishing Position of a Named Player

In the event of a tie for a finishing position the tied position will count. For example, a tie with 5 other players for 8th place will count as a finishing position of 8th.

Match Betting (3 way) - (54,72 or 90-hole etc)

If a tournament is affected by adverse weather then bets will be settled providing that there is a deemed tournament winner and a minimum of 36 holes are completed. The winner will be the player in the lead at the end of the last completed round.

Official tour site results at the time of trophy presentation are used for settlement purposes (subsequent disqualification after this time does not count).

If one player misses the cut then the other player is deemed the winner. If both players miss the cut then the lowest score after the cut has been made will determine settlement.

If a player is disqualified or withdraws after starting, either prior to the completion of two rounds or after both players have made the cut, then the other player is deemed the winner.

If a player is disqualified during either the 3rd or 4th rounds, when the other player in the match bet has already missed the cut, then the disqualified player is deemed the winner.

When a price is offered for the tie and in the event of a tie, bets on either player to win will be lost.

Tournament Match-Ups (2 way)

As above but bets void in the event of a tie.

18 Hole Betting

The winner will be the player with the lowest score over 18 holes. Players are paired, they may or may not be playing together.

18 Hole - 2 and 3-Ball Betting

Bets stand once all nominated players tee-off the first hole. If a round is abandoned, then bets on that round are void.

Official tour site scores recorded on the day will count for settlement (subsequent disqualification after this time does not count) Bets on 2 or 3-balls will stand irrespective of whether the actual pairings/group may differ.

For tournaments using the Stableford scoring system the highest points scorer during the round is deemed the winner.

Non-runners; 2 and 3-ball bets void.

In 2-ball betting where a price is not offered for the tie then bets will be void in the event of a tie. If a price is offered for a tie, this will govern settlement.

In 3-ball betting dead-heat rules apply.

For all other bets involving groups of more than 3 players together over 18 holes (e.g. 7-ball, 9-ball, etc) Dead-heat rules apply. Non-runner no-bet. Deductions in line with Rule 4 (Deductions) will apply.

Fourballs

Bets stand once both pairings have teed-off the first hole. For all other bets involving groups of more than 3 players together over 18 holes (e.g. 4-ball, 5-ball, etc) Dead-heat rules apply. Non-runner - no-bet. Deductions in line with Rule 4 (Deductions) will apply.

Handicap Betting

Deduct handicap from final total to determine the winner. Tournament must be completed otherwise bets void. Any player who misses the cut will be deemed a loser. Any non-runner Rule 4 (Deductions) and SP Place terms will apply. Dead-heat rules apply.

Mythical Match-Ups

The winner will be the player with the lowest score over 18 holes. If scores are level after 18 holes, then bets will be made void.

Match Play Markets

If a match does not start (e.g. player injured or disqualified before the start of a match) then all bets on that match will be void.

Bets on markets that can be settled by using the official tournament and match results (including final match correct score and individual match betting) will be settled using those results. This includes where a match finishes early either by agreement of the players or through injury.

Match Winner (2-Way) is settled on the winner including any extra holes played. In the event of a tie, bets on the Match Winner (2-Way) will be void.

Match Result (3-Way) and Winning Margin do not include extra holes if played.

Specifically, for Winning Margin and Last Hole Played markets, if a match finishes before the completion of the stated number of holes, bets will be settled on the official result. Bets will be void if a player withdraws at a point in the match where the result is still to be determined.

E.g. The number of holes remaining is greater than or equal to the score at the time of withdrawal.

For the Last Hole Played market, if a player withdraws after the 16th hole when the match is tied or after the 17th when a player leads by 1, then the Last Hole played is settled as Hole 18, since any natural conclusion to the match would require the 18th hole to be played.

Uncompleted single hole bets will be void.

36 Hole Match Betting

Settlement will be on the player achieving the highest placing at the end of 36 holes. If the number of rounds played is reduced, e.g. for bad weather, bets will be settled providing that a player has won the trophy (bets will stand as long as there is a deemed winner and a minimum of 18 holes are completed).

If a player is disqualified or withdraws after starting prior to the completion of two rounds, then the other player is deemed the winner. A price will be offered for the tie and in the event of a tie bets on either player to win will be lost.

Ryder/Solheim/Walker/Warburg/Presidents Cup and Any Other International Matches

All markets, including Outright, Draw-No-Bet, Handicap(s), Top Points Scorer and Correct Score, Format Correct Score, Total Point Markets, will be settled on official result unless otherwise stated. In the Presidents Cup, To Lift Trophy (without the Tie option), dead-heat rules will apply.

Singles Matches - If an individual match-up ends in a tie, then bets will be void.

Golf Specials

Winning Score - Settlement will be upon the completion of 72 holes (or 90 for tournaments where applicable) otherwise bets are void.

Winning Margin - Based on the number of strokes between the winning player and the individual(s) who finishes second (includes a price for tournament to go to a playoff). In the event of adverse weather affecting the tournament then settlement will stand as long as a minimum of 36 holes of a tournament are played.

Hole in One - Relates to a hole in one being recorded in the designated Rounds of a specified tournament. In the event of adverse weather affecting the tournament then bets will stand as long as a minimum of 36 holes of a tournament are played. In the event of a hole in one being recorded, but 36 holes not being played then the Yes option - To Make a Hole in One - will be deemed the winner.

To Make/Miss Cut - A tournament cut must be applied for bets to stand. In the case of a Tournament where a multiple cut system is in place, settlement will be defined by a player playing or not playing in the next Round following the 1st official cut.

To Win/Not to Win a Major - The 4 majors are US Open, US Masters, USPGA and the British Open.

Enhanced Win - Refers to tournament outright betting.

Greyhound Racing

All our general rules apply to both horse and greyhound racing, exceptions being when they are superseded by the rules below, which are specifically applicable to greyhound racing.

Bets on named greyhounds which do not run will be made void. If only the trap number is selected, then the reserve will be substituted.

Bets are accepted win or each way at starting price, show price or early price where available.

Place only bets are not accepted and if taken in error will be void.

If a greyhound is withdrawn from a race, bets placed prior to the withdrawal at Early or Show prices will be settled at Starting Price (SP).

Reserve Greyhounds

Customers have two options when placing bets on greyhound races. You can either place the bet by trap number or by dog name. If placing a bet by trap number, then your bet will be settled on the trap regardless of whether or not a reserve is running. If you place a bet by dog name and the dog is a non-runner, your bet will be void.

Acceptance of bets

Bets placed after the official "off" time will be voided irrespective of whether the bet wins or loses.

Tote Bets

We do not accept tote bets on greyhound racing. Any such bets accepted in error will be settled at the starting price equivalent.

Place terms

In races of 5-7 runners we pay 1/4 odds 1st and 2nd places.

In races of 8 runners, we pay 1/5 odds 1st, 2nd and 3rd places.

Where races have 4 runners or less, each way bets go all on to win.

Re-Scheduled Greyhound Races

Bets placed on a void race, which is re-scheduled to be run later on the same day, will be settled as follows:

Single Bets (Including Single Forecasts and Tricasts); All bets stand, unless a refund is requested prior to the off of the re-scheduled race.

Show Prices and Early Prices; Bets taken at prices on a Void Race will revert to S.P. for the re-scheduled race.

Multiple Bets; All selections in Void Races within multiple bets will stand for the re-scheduled race. In the event that the race is not re-scheduled, all selections in that race will be treated as non-runners within multiple bets.

Greyhound Specials

In the event of any non-runner, match and special bets will be void.

Favourites

Wagers will be accepted win only at starting price for the favourite. The Place part of any wager inadvertently accepted for unnamed favourites will be settled as a Win stake.

In the event of two selections starting joint favourites then stakes are divided equally. Where three or more selections start co-favourites, stakes will be divided proportionately. However, if such joint favourites or co-favourites are returned at a price whereby, irrespective of result, no profit could be accrued by the backer of the favourite, the unnamed favourite will be treated as a non-runner, in both single and accumulative bets

Dead Heat

If two or more selections tie then dead heat rules may be used to settle bets.

This is calculated by dividing the total stake by the number of selections in the dead heat then multiplying by the odds at which the best was placed/calculated. Effectively when you have a dead heat, one part of your bet is treated as a winner, and one part as a loser For example, a stake of £10 at 5/1 in a two-way dead heat becomes £10 / 2 = 5 * 5/1 giving a return of £30.

Greyhound Specials or Derivative/additional race markets

In the event of any non-runner in the race, then bets placed prior to the non-runner on these markets are void/returned; Cover Bet, Winner without Favourite, Finish 1st/2nd, Favourites v Outsiders, Inside v Outside and Odds v Evens.

Winner Without Favourite

This is a bet without one specific greyhound and is not necessarily the favourite at the time of bet placement or the official returned favourite at the off. The finishing position of that greyhound is ignored for settling/calculation purposes.

Cover Bet

Is a bet where if your selection wins you are paid at ‘Cover Bet’ offered price if your selection finishes placed, normally 2 places or else determined in display.

Favourites v Outsiders

A price is offered for a number of named dogs grouped as the favourites vs the remaining dogs grouped as the outsiders.

Inside v Outside

Is a bet on the winner of the race being from the inside numbered traps (1,2,3) or the outside numbered traps (4,5,6).

Match Bets

Match Bets will stand as long as both named selections run. If either selection is a non-runner, bets will be void/returned. Dead Heat Rules Apply.

Odds v Evens

Is a bet on the winner of the race being from the even numbered traps (2,4,6) or odd numbered traps (1,3,5)

Handball

Handball Outright Betting

Outright Betting is all-in compete or not.

Match Betting

Unless otherwise stated all bets will be settled based on the score at the end of regulation time and excluding overtime if played. All match betting markets are based on the result at the end of a scheduled 60 minutes play unless otherwise stated. If the scheduled 60 minutes is not played then bets will be void, with the exception of game props where the result has already been determined.

The following markets include overtime/shootouts for settlement purposes:

To Qualify, To Lift Trophy

Any overtime will not be taken into account for any markets concerning “2nd half”.

Specifically, for any competition that uses a Mercy Rule, in the event of such a Rule being called in a match, all bets will stand on the score at the time.

If a match venue is changed then bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match play the fixture at the away team venue then bets will stand providing the home team is still officially designated as such, otherwise bets will be void.

Matches Postponed or Cancelled

Any postponed or cancelled matches will be treated as a non-runner for settling purposes unless it is played within 24 hours of the original start time.

Half Betting

The designated half must be completed for bets to stand, unless the outcome of the specific market is already determined. This excludes overtime, if played.

Game Props

All game props, including the following markets, will be settled on regulation time only and exclude overtime if played:

Team with Highest Scoring Half/Highest Scoring Half/Game Total Odd-Even/Team Total Odd-Even/Winning Margin (incl. Alternative)/Double Result (incl. Alternative)/Race to Markets/Team to score X Goals/Both Teams to score X Goals/Either Team to score X Goals

In-Play/Live Betting

A game must be completed in full for bets to stand (unless the outcome of the specific market is already determined). All In-Play/Live game markets exclude overtime if played, except the following:

To Qualify

To Lift Trophy

To Win Match (Inc OT/SO) – if the match is determined in regulation time this market will be settled on the outcome at that time.

For In-Play/Live half betting, including the following markets, the designated half must be completed for bets to stand (unless the outcome of the specific market is already determined). All In-Play/live half bets exclude overtime if played.

Handicap(s)/Total Goal(s)/Result(s)/Team Total(s)/Total Odd-Even/Margin of Victory/First Goal of Half/Draw-No-Bet/Double Chance/Race to Markets For In-Play/Live 10 minute betting, including the following markets, the designated 10 minute period must be completed for bets to stand (unless the outcome of the specific market is already determined):

Handicap(s)/Total Goal(s)/Result(s)/Team Total(s)/Total Odd-Even/Last Goal/Margin of Victory/Race to Markets

Hockey (Non-Ice, including ’Field’, ‘Rink’ or ‘Inline’ Hockey)

Outright Betting is all-in compete or not. Where applicable the podium presentation will determine the settlement of bets. Subsequent disqualifications and/or appeals will not affect bets.

If an event is suspended or postponed, then bets remain valid provided that the event is completed at the same venue within 36 hours. If the event takes place at a different venue, then bets will be made void and stakes returned.

If a match venue is changed, bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed, then bets placed based on the original listing will be void.

A game must be completed in full for bets to stand, unless settlement of bets is already determined.

In 2-Way markets Push rules apply unless otherwise stated below. Stakes on single bets are returned, and in multiples/parlays the selection is treated as a non-runner.

Pre-Game Bets

All pre-game bets exclude overtime, if played, unless stated otherwise.

In-Play/Live Game Bets EXCLUDE Overtime Unless Stated Otherwise

To Win Match (2-Way)/To Qualify/To Lift Trophy/Method of Victory/Shootout Winner/Team Next Penalty In Shootout - Include overtime/shootout. To Win In OT - Includes overtime only and excludes shootout if played.

In-Play/Live Quarter Bets EXCLUDE Overtime

The designated quarter must be completed for bets to stand, unless settlement of bets is already determined.

In-Play/Live Half Bets EXCLUDE Overtime

The designated half must be completed for half bets to stand, unless settlement of bets is already determined.

In-Play/Live 10 Minute Bets EXCLUDE Overtime

The designated 10-minute match duration must be completed for bets to have action, unless the specific market outcome is already determined.

HORSE RACING

UK and Ireland Horse Racing

Horseracing data licensed from the British Horseracing Board Limited.

If no official SP is returned, if no price is taken, then all bets will be settled at the last Industry show passed. If no Industry show is given, then bets will be settled at Tote odds.

If on the day of a race the surface is altered (e.g. Turf to All Weather or vice versa), then bets will stand.

AntePost/Future Horse Racing

AntePost wagers are accepted on the basis all-in run or not, entered or not. Except where specifically stated otherwise, stakes are lost on an AntePost bet if a selection does not take part and no Rule 4 (Deductions) is made from winning AntePost bets.

When the same horse is taken to win two or more races in AntePost doubles, trebles and accumulators special reduced odds will be offered.

On days when classic or other trials occur, AntePost betting may be suspended and new prices issued.

Jockey Club Rule 121 decrees that Stewards are empowered to reduce the numbers in a race if, at the overnight declaration stage, too many have been left in for the safety of horses and jockeys. AntePost bets on horses compulsorily withdrawn will be void and stakes returned. Bookmakers in these circumstances are authorised to make appropriate deductions from winning bets on the race, depending on the last Price(s) of the withdrawn horse(s) at the time of withdrawal in accordance with Rule 4 (Deductions). On the 'Day of the Race Prices' Rule 4 (Deductions) will also apply.

AntePost bets are settled at the Price and Place terms applicable at the time of acceptance. Should a wrong Price or Place terms be given in error we reserve the right to settle the bet at the correct Price/Place terms that were available at the time the bet was struck.

Should a wager struck at a Price on the day of an event couple selection(s) in that event with selection(s) in future event(s) then if the first selection(s) does not run the wager will be executed on the remaining selection(s) on the basis of all-in, run or not.

Postponed Races

If a race is postponed to another day and final declarations stand then bets stand. However, single bets on horse racing will be made void and any selection involved in accumulative bets will be treated as a non-runner if:

The race is abandoned.

The race is officially declared void.

The conditions of the race are altered after bets are made (as defined under Tattersalls rules).

The venue is altered.

The running surface is altered (e.g. Turf to Dirt/All Weather or vice versa).

Each-Way Betting

Bets are settled to win unless Each-way is selected. An Each-way bet is a bet of twice the selected unit stake. It contains one bet of unit stake on the selection to Win and one bet of unit stake on the selection to be Placed according to the terms advertised for the event. In general, for UK horse racing the Place part of Each-way bets will be settled as per the following Place terms:

Handicaps 16 or more runners one quarter the odds first four Places

Handicaps 12 15 runners one quarter the odds first three Places

All other races of 8 or more runners one fifth the odds first three Places

Races of 5, 6 or 7 runners one quarter the odds first two Places

Less than 5 runners the Place money is invested to Win

In all races the number of runners shall be the number of runners coming under starters orders. Bets will not be accepted where the Place stake exceeds the Win stake. Each-way doubles, trebles and accumulators will be settled Win to Win and Place to Place in accordance with the above.

Dead-Heats

Where two selections dead-heat half the stake money is lost, and the full odds are paid to the other half. If more than two dead-heat the stake is proportioned accordingly.

Favourites/2nd Favourites

Wagers will be accepted win only at starting price for 1st and 2nd favourites. The Place part of any wager inadvertently accepted for unnamed favourites will be settled as a Win stake.

In the event of two selections starting joint favourites then stakes are divided equally. Where three or more selections start co-favourites, stakes will be divided proportionately. However, if such joint favourites or co-favourites are returned at a price whereby, irrespective of result, no profit could be accrued by the backer of the favourite, the unnamed favourite will be treated as a non-runner, in both single and accumulative bets.

Should the favourite be withdrawn before coming under starter's orders but too late for a new market to be formed then bets on the favourite in that particular race are void. In the event a joint or co-favourite being withdrawn then the proportion of stakes on that selection will be void and the remaining proportion of stakes will be divided equally on the selections that do run.

Forecast Betting

Forecasts are accepted for all races of 3 or more actual runners and will be settled as a straight forecast (selections to finish 1st and 2nd in correct order) in accordance with the computer straight forecast dividend. If there are less than 3 actually running in a race, then all forecasts for that race will be void. In the event of no straight forecast dividend being declared then forecasts will be settled in accordance with the NSL straight forecast chart provided that 3 or more actually run in that race.

You may take early prices or show prices in straight forecasts when available, in a fixed price forecast. If any withdrawals result in a total Rule 4 (Deductions) of £0.10 in the £ or greater than a fixed price forecast will be settled at the computer forecast dividend.

Where a client selects combination forecasts A B C and stakes for 6 bets this will be settled as 6 straight forecasts as follows:

AB BA

AC CA

BC CB

Forecast bets are not accepted containing unnamed favourites.

Should any forecast contain a non-runner then the total stake will be placed to Win on the other selection. In fixed price forecasts the remaining selection will be settled at SP.

In races where a horse finishes alone and no forecast dividend is returned then all forecast bets nominating that horse to finish first will be settled as a Win single at SP on the winning horse. All other forecast bets in the race are lost.

In the event of two or more horse’s dead-heating for first or second place then separate dividends will be declared and paid to each qualifying forecast. In fixed price forecasts the full odds will be paid with the stake split according to the number of horses which dead-heat.

Tricast Betting

You may take early prices or show prices in straight Tricasts when available, in a fixed price Tricast. This is available on all horse races of 8 or more runners. If any withdrawals result in a total Rule 4 (Deductions) of £0.10 in the £ or greater than a fixed price Tricast will be settled at the computer Tricast dividend. However, if no computer Tricast dividend is declared (e.g. in non-handicaps) then a fixed price Tricast will be settled as a computer straight forecast on the first two named selections irrespective of where the third named selection finishes.

The following applies to both Tricasts and fixed price Tricasts: if one selection is a non-runner then the bet will be settled as a straight forecast at the computer forecast dividend. If there are two non-runners, then the bet will be settled as an SP single on the remaining selection.

Tricasts are not accepted including unnamed favourites.

In the event of two or more horse’s dead-heating for first, second or third place then separate dividends will be declared and paid to each qualifying Tricast. In fixed price Tricasts the full odds will be paid with the stake split according to the number of horses which dead-heat.

Tricasts are accepted for singles only.

Show/Board Prices

Should a horse be withdrawn no show/board price will be laid after the time of withdrawal unless the market is reformed.

Early Morning Prices/Day of Event Prices

After the final declarations stage, non-runner no bet. Rule 4 (Deductions) will apply.

Reserves

In races with reserves, any bets taken prior to a reserve horse being declared to run and if the reserve was not priced up at the time the bet was placed, then any such bets will be settled on the result 'without the reserve runner(s)'. Each way bets settled on the result "without the reserve runner(s)" will be based on the number of runners, excluding reserves, that start the race. In races where reserves are priced but do not run, no Rule 4 (Deductions) will be applicable. The exception when non- runners occur so that a reserve is due to take part then is a subsequent non-runner where Rule 4 (Deduction) will apply.

Withdrawals Other Than AntePost/Future Horse Racing

Where a horse is withdrawn before coming under starter's orders, or is officially deemed by the starter to have taken no part in the race, then stakes will be returned on the withdrawn horse and winning bets will be subject to deductions in accordance with Rule 4 (Deductions). The rate of deduction will be based on the price of the withdrawn horse at the time of its withdrawal on the following scale:

Rule 4 (Deductions) Table

Deduction table for withdrawals other than AntePost

1/9 or shorter - £0.90

2/11 to 2/17- £0.85

1/4 to 1/5 - £0.80

3/10 to 2/7 - £0.75

2/5 to 1/3 - £0.70

8/15 to 4/9 - £0.65

8/13 to 4/7 - £0.60

4/5 to 4/6 - £0.55

20/21 to 5/6 - £0.50

EVS to 6/5 - £0.45

5/4 to 6/4 - £0.40

8/5 to 7/4 - £0.35

9/5 to 9/4 - £0.30

12/5 to 3/1 - £0.25

16/5 to 4/1 - £0.20

9/2 to 11/2 - £0.15

6/1 to 9/1 - £0.10

10/1 to 14/1 - £0.05p

over 14/1 - no deduction

In the event of two or more horses being withdrawn before coming under starter's orders then the total deductions shall not exceed £0.90 in the £. Should a horse be withdrawn, and a new market formed then any bets laid at show prices prior to the new show will be subject to the above deductions. In the event of a further withdrawal after the market has been reformed then bets placed at show prices in the original market will be subject to a further deduction based on the price of the withdrawn horse in the original market. Bets placed in the new market will be subject to a deduction based on the current price.

The above scale will also apply in the case of non-runners in early price races and will be used for other events where we specifically advertise that deductions in line with Rule 4 (Deductions) will apply.

ReRuns

In the event of a false start, etc. resulting in a race being rerun, 'under starter's orders' is negated and stakes will be refunded on horses taking no part in the rerun. Returns on the remaining runners subject to Rule 4 (Deductions). The number of runners taking part in the rerun governs Place terms.

Walkovers and Void Horse Races

Walkovers and void races count as races, but any horse so involved will be treated as a non-runner for settlement purposes.

Odds Guaranteed (BOG) Rules

If you take the price and the starting price (SP) is bigger, we will pay you out at the bigger price. If you take a price of 4/1 and the selection wins with a SP of 5/1, we pay you 5/1. If the horse wins at odds of 3/1, we pay you 4/1.

This applies to UK and Ireland horse racing only.

This applies to early prices, board prices and for singles and multiples.

This offer applies to new and existing VBET customers.

This offer does not include Ante-Post/Future Horse Racing, Tote/PMU Pool Bets, any VBET packaged multiple, boosted odds or any other ‘special’ bets.

In the event of a Rule 4, we will pay out at the bigger odds if applicable, after the Rule 4 deduction has been applied.

First Past The Post (FPTP) rules

First Past The Post (FPTP) or ‘double result’ concession means we will pay out on the horse that crosses the line first, even if they are later disqualified or downgraded in the race.

FPTP is offered for all UK and Irish Racing only to all single and multiple bets.

This applies to day of race win and each way markets only

Staking restrictions do not apply.

Circumstances where FPTP does not apply;

Horses that are disqualified because they failed to weigh in correctly (including wrong weight or jockey failing to weigh in).

Horses that are disqualified for taking the ‘wrong course’.

Any subsequent appeal or amendment not on day of the race.

Races which are declared void.

Any ‘ante post’ or ‘future horse racing’ bet.

Bets that are placed on or settled using PMU or Tote odds.

A correction to a result given in error by the judge prior to the weigh in.

Any other markets offered including, but no limited to, forecast and tricasts, match bets, distance betting or special bets.

Non UK and Ireland

For some of the major overseas horse races an industry SP and Forecast/Tricast may be declared. In these cases, if no price is taken and Tote (Pari-mutuel) is not requested, then bets will be settled based on the industry declared SP and Forecast/Tricast dividends. Normal place terms will apply for Each-way betting.

If on the day of a race the surface is altered (e.g. Turf to All Weather or vice versa), then bets will stand.

Ice Hockey

All games must start on the scheduled date (local stadium time) for bets to have action. If a match venue is changed, bets already placed will stand providing the home team is still designated as such.

If the home and away team for a listed match play the fixture at the away team venue then bets will stand providing the home team is still officially designated as such, otherwise bets will be void.

All Competitions/Matches (unless otherwise stated) - All Markets Pre-Game and In-Play/Live

All bets include overtime/shootouts unless otherwise stated.

In the event of a game being decided by a penalty shootout, then one goal will be added to the winning team's score and the game total for settlement purposes.

This does not apply to markets that exclude overtime/shootouts if played.

In 2-Way markets Push rules apply. Stakes on single bets are returned, and in multiples/parlays the selection is treated as a non-runner.

3-Way markets are settled on the score at the end of regulation time, with the exception of When Will Game End which is a 3-Way market that includes overtime/shootouts.

Team Totals Odd or Even - If your team doesn't score bets will be settled as Even.

Will there be overtime in the match – Overtime (where applicable) must start for bets to stand.

The following markets exclude overtime/shootouts for settlement purposes:

Asian Handicap

Asian Goal Line

Draw No Bet

Puck Line (3-Way)

Game Total (3-Way) Double Chance (3-Way)

Money Line (3-Way)

Team Totals (3-Way)

Race to Markets

Total/Team Goals Exactly

Team To Score First/Last

To Score Last in Regulation

Next Goal Scored

Who Will Win Most Periods

Total/Home and Away Goals Scored

Period Betting

10 Minute Markets In-Play/Live

Highest Scoring Period

Highest Scoring Period - If 2 or more periods have the same score, Tie will be settled as the winner.

Period Betting - The relevant period must be completed for bets to have action, unless the specific market outcome is already determined.

10 Minute Markets In-Play/Live - The designated 10 minute match duration e.g. 31-40 minutes must be completed for bets to have action, unless the specific market outcome is already determined. For settlement purposes the 51-60 minute duration will not include overtime if played.

Matches Listed as Club Friendlies (Regulation Only) and International Friendlies (Regulation Only) - All Markets Pre-Game and In-Play/Live

All bets will be settled based on the score at the end of regulation time and excluding overtime if played, unless otherwise stated below.

Game Totals Odd or Even - If there is no score all bets will be settled as Even.

Team Totals Odd or Even - If your team doesn't score bets will be settled as Even.

The following markets include overtime/shootouts for settlement purposes:-

To Win Match (including overtime/shootout)

To Lift Trophy

To Qualify

When Will Game End

Penalty Shootout Winner

Penalty Shootout Correct Score

IIHF World Championships and Olympic Games

Settlement of match-up bets will be determined by positions in the Official Final Ranking at the conclusion of the specified Tournament. If teams are still ranked level, bets will be void.

Top Tournament/Team Goalscorer - Player who scores most goals during the competition will be deemed the winner. All-in, play or not. Dead-heat rules apply.

To Qualify From Group - Team to progress to Qualifying Round from Preliminary Round will be deemed winner.

Player Statistics

Markets may be offered

Regardless of the country and the tournament all bets on Player Statistics are calculated based on the results in regular time, excluding the result of the overtime and penalty shootout.

If a player has not participated in the match bets on that player are void/returned.

In Game Number of Suspension markets

For the calculation of how many 2-minute suspensions will there be in the given period or match? each 2 minute suspension counts as 1.

Double Minor Penalty (double minor) (2 +2 minutes) counts as 2 suspensions each lasting 2 minutes.

All penalties occurring before the start of the period refer to the previous period. Penalties assigned at the end of the game, also belong to the previous period (the 3rd period or the overtime).

Delayed suspensions which have not come into force due to the fact that the goal was scored are not counted, regardless of whether or not they were included in the official record of the match.

Goalscorer Markets (First/Last/Any)

Forecast the name of the scorer of the first/last goal or to score anytime in the game.

Bets on a player taking any part in the given match stand.

Futures/Ante Post

NHL Regular Season Points/Match-Ups/Wins - Team must complete at least 80 regular season games for bets to have action/stand unless the specific market outcome is already determined.

NHL To Win Conference

The team that progresses to the Stanley Cup Final will be deemed the winner.

Outright/Conference/Divisional Betting

All bets stand regardless of team relocation, team name change or season length.

Series Betting

Bets are void if the statutory number of games (according to the respective governing organisations) are not completed or are changed.

Motor Racing (Cars)

F1/Formula One Racing

All race bets are settled on the official classification from the Federation Internationale de l'Automobile (FIA), the sport's governing body, at the time of the podium presentation.

Drivers/Constructors Championship

Each participant is priced to be the top driver over the Formula 1 season in accordance with Drivers/Constructors Championship standings, and rules as specified by the FIA. Each-way terms may apply.

Match Betting/Group Betting

Two drivers or constructors may be paired/put in a group for betting purposes and prices offered on which of them will finish in a higher position in the Drivers/Constructors Championship standings, as specified by the FIA, and in accordance with their official rules. Minimum 16 races must take place for bets to stand.

Individual Grand Prix Betting

All drivers who start the formation lap are deemed as runners. The podium positions will be used to determine 1st, 2nd and 3rd for betting purposes.

Qualification Markets

Official qualifying times as recorded by the FIA will be used for settlement. For Fastest Qualifier, times recorded in the third phase count. If for some reason the third phase does not take place we will settle on the official grid as formed by the FIA. Grid position penalties / subsequent disqualifications do not apply for settlement purposes. However, qualifying time penalties (as specified by the FIA) will. Drivers must start the first phase of qualifying for bets to stand. For fastest in qualifying session 1 and 2, drivers must start the specified phase of qualifying for bets to stand.

Start of the Race

The start of any race is defined as the signal to start the formation lap.

Number of Classified Drivers/Groups to Finish/To Finish Last/To Be Classified/Not to Finish the Race/Both Cars To Be Classified

Drivers that have completed 90% or more of the number of laps completed by the winner (rounded down to the nearest whole number of laps) are regarded as finishers in line with the official FIA classification at the time of the podium presentation.

Finish in the Points/Podium Finish

The result for settlement is at the time of the podium presentation. Subsequent disqualifications and/or appeals will not affect bets.

Highest Finishing Position/Race Match Up

If both drivers fail to complete the race, then the driver completing the most laps will be deemed the winner. If both drivers retire on the same lap, then bets will be settled on the official classification at the time of podium presentation.

Finishing Position Markets

If both drivers fail to complete the race, then the driver completing the most laps will be deemed the winner. If both drivers retire on the same lap, then bets will be settled on the official classification at the time of podium presentation.

Race Match Betting

Bets will be settled on the official classification at the time of podium presentation.

Winning Car

All cars will be deemed as runners. The podium positions will be used to determine 1st, 2nd and 3rd for betting purposes.

Winning Margin/Qualifying Winning Margin

Bets will be settled on the official FIA result at the time of the podium presentation.

Fastest Lap

The official FIA result at the time of the podium presentation for the race will be used.

Will There Be a Safety Car Period During the Race?

A Safety Car Period is defined as the need for the Safety Car to run in front of the leading car during a specified race. Should the race start under the Safety Car, then all bets concerning the Safety Car market will be settled as Yes. If the race finishes under Safety Car conditions but the safety car has not had time to get to the front of the leading car this market will be settled as Yes. Virtual Safety Car periods do not count.

Virtual Safety Car During the Race

A Virtual Safety Car Period is defined as the need for all cars to be slowed down to a set speed limit in order to make the track safe to continue racing. Unlike the normal Safety Car procedure, no actual car will lead the cars around but instead drivers will see VSC messages around the track and will slow down to the required speed. Should the race start or end under a Virtual Safety Car condition the market will be settled as Yes. Normal Safety Car periods do not count for the purposes of this market.

Race Group Betting

The winner is the driver achieving the highest placing at the time of the podium presentation. If all drivers in the group fail to be classified, then the driver completing the most laps will be deemed the winner. If all drivers in the group fail to be classified and two or more drivers retired on the same lap, then dead-heat rules apply. Drivers are grouped together for betting purposes only. Non-runner no-bet deductions in line with Rule 4 (Deductions) will apply. Bets will be settled on the official FIA result at the time of the podium presentation.

First Driver/Car to Retire (Formation Lap Counts)

Driver must start 1st formation lap. Bet settlement will be determined by which lap number a car retires on. Should more than one car retire on the same lap then dead-heat rules apply.

First Constructor Retirement (Formation Lap Counts)

Bets will have action once the 1st formation lap starts. The winner is the constructor of the first car to retire. Should more than one car retire on the same lap then dead-heat rules apply.

First Lap Markets

Bets are settled on the first completed lap of the original race start. Any official restarts are disregarded, unless in the original race the first lap is not completed fully. In this case bets will be settled on the first fully completed lap.

Leader After 1 Lap

For settlement purposes the winner is deemed to be the driver leading the race as they cross the start/finish line after one classified race lap (formation lap not included). In the event of one lap not being fully completed all bets will be void.

Leader After Specified Laps

For settlement purposes the winner is deemed to be the driver leading the race as they cross the start/finish line after the specified race lap in accordance with the FIA's official Race Lap Chart. In the event of the specified number of laps not being fully completed all bets will be void.

NASCAR/BUSCH RACING

Outright Race Betting

The Field includes any driver who is not listed. Any drivers who do not qualify for the race will be deemed no action/void. The race must be run within one week of the scheduled off time for there to be action. The official NASCAR winner of the race shall be the winner of the race for wagering purposes (this includes all races which are halted prematurely for any reason).

Race Driver Match-Ups

All match-ups will be settled as per the official NASCAR result. If one driver fails to complete the race, then the other driver will be declared the winner. Where both drivers fail to complete the race then the number of full laps completed will determine the result. If both drivers fail to complete on the same lap, then the official placing as assigned by the controlling authority will determine the result.

Both named drivers must start the race (e.g. cross the start line) for bets to be action. If any driver is replaced before the start of the race, then all match-ups will be void.

If a driver is replaced during the race, then bets will stand on his replacement.

Race Props

Race props will be settled on official NASCAR results.

CART AND INDY RACING

Outright Race Betting

The Field includes any driver who is not listed. Any drivers who do not qualify for the race will be deemed no action/void. The race must be run within one week of the scheduled off time for there to be action/bets to count. The winner, as deemed by the official ruling body of the race, shall be the winner of the race for betting/wagering purposes. This includes all races which are halted prematurely for any reason.

TOURING CARS

All race bets are settled on the official classification from the relevant governing body, at the time of the podium presentation. This will not be affected by any subsequent enquiries. Please refer to Formula One rules above regarding bet settlement on specific markets.

Driver Championship

Each participant is priced to be the top driver over the relevant Touring Car season in accordance with the Driver Championship standings, and rules as specified by the governing body.

Individual Race Betting

All drivers who start the warm-up lap are deemed as runners. The podium positions will be used to determine 1st, 2nd and 3rd for betting purposes.

A1

All race bets are settled on the official classification from the A1GP organisation, the sport's governing body, at the time of the podium presentation. This will not be affected by any subsequent enquiries. Please refer to Formula One rules above regarding bet settlement on specific markets.

RALLY

All race bets are settled on the official classification as defined by the official race organisers and will not be affected by any subsequent enquiries.

MOTORBIKES

For all results the official podium result immediately following the race is final. Subsequent alterations and disqualifications do not count for betting purposes.

Individual Race Betting

All riders in place to start the warm up lap count as participants.

Match Betting

Both must start for bets to stand. If both fail to complete on the same lap, bets are void. The rider completing the most laps is deemed the match winner.

First Lap Betting

Bets are settled on the first completed lap of the original race. Any official restarts are ignored unless the original first lap is not completed fully. In this instance bets will be settled on the first fully completed lap.

Group Betting

All named riders must start for bets to stand or all bets are void.

NETBALL

Game Betting

If a match venue is changed, bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed, then bets placed based on the original listing will be void.

A game must be completed in full for bets to stand, unless settlement of bets is already determined.

In 2-Way markets Push/void rules apply unless otherwise stated below. Stakes on single bets are returned, and in multiples/parlays the selection is treated as a non-runner.

Pre-Game Bets

All pre-game bets exclude overtime, if played unless otherwise stated.

In-Play/Live Game Bets

EXCLUDE Overtime Unless Stated Otherwise.

In-Play/Live Quarter/Half Bets EXCLUDE Overtime

The designated quarter/half must be completed for bets to stand, unless settlement of bets is already determined.

OLYMPICS

Any betting relating to the podium/medal betting will be based on the official podium finishing order.

Any subsequent disqualifications will not count for betting purposes.

For general rules betting on a sport by sport basis, normal sports betting rules for that sport will apply where applicable.

POKER

Outright Betting

Non-runner no-bet. Markets may be subject to a Rule 4 (Deductions).

All other bets settled according to official tournament result where available.

POOL

Outright Betting

All participants in a tournament will be priced to win the tournament outright. Non-runner no-bet.

Outright markets may be subject to a Rule 4 (Deduction).

Match Betting

In the event of a match starting but not being completed then the player progressing to the next round, or the player awarded the victory (points) in a team competition, will be deemed the winner for settlement purposes.

Handicap / Total Rack Betting

If the statutory number of racks in a match are not completed, then all bets will be void. In the event of a match starting but not being completed, bets will be void unless the outcome is already determined.

Rugby League

Unless otherwise stated all Rugby bets are settled on 80 minutes play. The term 80 minutes play includes any stoppage time.

In the event of a change of opponent from the one advertised then all bets for that match are void.

If a match venue is changed then bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed, then bets placed based on the original listing will be void.

Abandoned Matches

All bets are void apart from markets where the outcome is already determined.

Outright Betting

Regular season only unless otherwise stated. The finishing position of teams at the end of the scheduled programme of matches will determine placings with no allowance for playoffs or subsequent enquiries (and potential point deductions) by the respective leagues.

To Finish Bottom - Will be settled on the team who finish in the bottom position of the stipulated league upon the completion of the regular season.

To Be Relegated - Where a market is offered, settlement is based upon the rules of the specified league.

Match Betting

Handicap Betting/Alternative Handicap Betting (Including In-Play/Live)

In 2-Way markets bets are void in the event of a tie.

Total Points 2-Way/Alternative Total Points 2-Way/Team Total Points 2-Way

Where scores are level with the total points taken then bets will be void.

Match and Team Totals/Alternative Totals (Including In-Play/Live)

In 2-Way markets, where scores are level with the total points taken then bets will be void.

Draw-No-Bet

If the game finishes in a draw then bets will be settled as void/ a push/returned.

1st/2nd Half Draw-No-Bet

If the 1st/2nd half of a specified match finishes in a draw then bets will be settled as void/a push/returned.

Next Try 2-Way

Where there is no next try scored then bets will be void.

Total Tries/Team Total Tries/Most Tries Markets (including alternatives)

In 2-Way markets where scores are level with the quote taken then bets will be void. For these markets, tries includes penalty try.

First Scoring Play/Team First Scoring Play/First Scoring Play 2nd Half/Score First (2nd Half)/Team to Score First/Team to Score 1st Try/Last Scoring Play of 1st Half/Last Scoring Play of Match/Team to Score Last/Team to Score Last Try/Time of 1st Try/Team Time of 1st Try;

For all these markets, try includes penalty try. For all scoring play markets conversions do not count.

Team Scoring First Wins Game

Includes extra-time if played.

Double Result

Predict the outcome of the specified match at half-time and full-time.

Winning Margin Including Exact and Alternative

For settlement purposes the margin at full-time is used (Tie option is available).

Race to Markets

Predict the team to reach a specified points total first (Neither is an available option).

Half Betting

1st half markets are settled at the end of the 1st half. 2nd half markets are settled at the end of regulation time and exclude extra-time if played.

Other Markets

In-Play Live To Win in Overtime/To Qualify/To Lift Trophy

Where offered, all markets will be settled including all periods of Overtime if played.

In-Play Live Half Betting

For In-Play/Live half betting, the designated half must be completed for bets to stand (unless the outcome of the specific market is already determined). In-Play/Live half bets exclude overtime if played, and in the event of 2-Way half markets finishing in a draw then bets will be settled as void/a push/returned.

Total Team Tries

Penalty tries count. Bets stand on regulation time only.

Team to Win Both Halves/To Win Both Halves/Team to Win Either Half

Both halves must be completed for bets to stand.

Will Either/Any Team Score 3 Unanswered Tries?

Either/Any team must score 3 tries in the game without the opposition scoring a try in between. Penalty tries count.

Any other markets that are affected by incomplete tournament schedules will be void. The exceptions will be on markets which are already determined.

Lance Todd Trophy

Applies to the Rugby League Challenge Cup Final. The Man of the Match is decided at the end of the game and awarded the Lance Todd Trophy. Prices are offered for each player participating in the match.

Rugby League Nines

Unless otherwise stated Rugby League nines match bets are settled on the specific tournament regulation play and exclude extra-time if played.

Rugby Union

General Rules

Unless otherwise stated all Rugby, bets are settled on 80 minutes play. The term 80 minutes play includes any stoppage time.

Unless otherwise stated Rugby sevens and tens match bets are settled on the specific tournament regulation play and exclude extra-time if played.

In the event of a change of opponent from the one advertised then all bets for that match are void.

Abandoned Matches

All bets are void apart from markets where the outcome is already determined.

Match Betting

Handicap Betting/Alternative/Additional Handicap Betting (Including In-Play/Live)/Match and Team Totals/Alternative Totals (Including In-Play/Live)

For 2-Way markets void/a push/returned rules apply.

For 3 way markets with a tie involved one option will be calculated as a winner.

Total Points Odd/Even and Team Total Points Odd Even

Zero counts as Even for settlement purposes.

Draw-No-Bet

If the game finishes in a draw then bets will be settled as void/a push/returned.

1st/2nd Half Draw-No-Bet

If the 1st/2nd half of a specified match finishes in a draw then bets will be settled as void/a push/returned.

Next Try 2-Way

Where there is no next try scored then bets will be void.

Total Tries/Team Total Tries/Most Tries markets (including alternatives)

In 2-Way markets where scores are level with the quote taken then bets will be void. For these markets try includes penalty try.

Team Totals Odd/Even 2-Way

Zero counts as Even for settlement purposes.

First Scoring Play/Team First Scoring Play/First Scoring Play 2nd Half/Score First (2nd Half)/Team to Score First/Team to Score First Try/Last Scoring Play of First Half/Last Scoring Play of Match/Team to Score Last/Team to Score Last Try

For all these markets try includes penalty try. For all scoring play markets conversions do not count.

Score 1st Try/1st Half Result

Predict the Team to score 1st try, combined with the 1st Half Result. A price may be quoted for No Tryscorer. For this market try includes penalty try.

Team to Score 1st and Match Result

Predict the team to score 1st combined with the match result, excluding extra-time if played.

Highest Scoring Half/Team with Highest Scoring Half

The second half total excludes extra-time if played. The Tie is an option.

Double Result

Predict the outcome of the specified match at half-time and full-time.

Winning Margin inc. Exact and Alternative

For settlement purposes the margin at full-time is used (Tie option is available).

Race to Markets

Predict the team to reach a specified point total first (Neither option is available).

Half Betting

1st half markets are settled at the end of the 1st half. 2nd half markets are settled at the end of regulation time and exclude extra-time if played. The relevant half must be completed for bets to have action, unless the specific market outcome is already determined.

Match Outcome (4-Way)/Win in Extra-Time/To Lift Trophy/To Qualify/Match to Go to Overtime

Settlement will include extra-time/sudden death and kicking competition if played.

In-Play/Live Half Betting

For In-Play/Live half betting, the designated half must be completed for bets to stand (unless the outcome of the specific market is already determined). In-Play/Live half bets exclude overtime if played.

Team to Score First/Last Try

Market includes No Try Scored option.

Team to Score First/Last

Includes extra-time if played.

Team to Win Both Halves/To Win Both Halves/Team to Win Either Half

Both halves must be completed for bets to stand.

First/Last/Anytime Tryscorer Markets

Bets on players taking no part in the match will be void/returned.

First Tryscorer

If your player takes the field after a try has been scored your bet will be void/returned. If your player has taken to the field at any time prior to the first try being scored your bet stands. Penalty try does not count for this market. If the first try is a penalty try, the scorer of the second try will be deemed the winner for settlement/calculation purposes.

Last Tryscorer

Bets will stand on players that take any part in the match for last tryscorer purposes. If the last try is a penalty try, bets will be settled on the previous tryscorer.

Anytime Tryscorer (including two or more, three or more)

Bets will stand on players that take ANY part in the match. Bets on players in a match that is not completed will be void/returned except for those where the outcome is already determined (i.e., have scored a try already).

Outright Betting

Regular season only unless otherwise stated. The finishing position of teams at the end of the scheduled programme of matches will determine placings with no allowance for playoffs or subsequent enquiries (and potential point deductions) by the respective leagues.

To Finish Bottom - Will be settled on the team who finish in the bottom position of the stipulated league upon the completion of the regular season.

To Be Relegated - Where this market is offered settlement is based upon the rules of the specified league.

Season Betting

Top Tryscorer - Settled on regular season only (playoffs do not count).

To Finish Bottom - Settled on team finishing bottom of table (regardless of whether they are relegated or not).

Any other markets that are affected by incomplete tournament schedules will be void. The exceptions will be on markets which are already determined.

Rugby Specials

In the event of two or more teams reaching the same stage of the competition then dead-heat rules will apply.

For ‘total/match/team try’ related markets, penalty tries count for settlement purposes.

If two teams finish joint top of any given league/group where applicable, then official competition rules will determine the winner for settlement purposes.

Any other markets that are affected by incomplete tournament schedules will be void. The exceptions will be on markets which are already determined.

Snooker

Outright Betting

Non-runner no-bet - With the exception of Ante-Post bets placed on any player who takes part in a given tournament's qualifying but fails to qualify for the main tournament. Such bets will be deemed losers for settlement purposes. All participants in a given tournament will be priced to win the tournament outright.

Outright markets may be subject to a Rule 4 (Deductions).

Match Betting

In the event of a match starting but not being completed, the player progressing to the next round or being awarded the victory will be deemed the winner for settlement purposes.

First Legally Potted Colour/To Pot First Ball/To Pot Last Ball (Excluding Free Ball)

In the event of a re-rack the original frame will count for settlement purposes providing a colour/ball has been potted. Betting does not include foul shots.

First Frame Player Total Points Odd/Even

For settlement purposes zero counts as Even.

Leader After First 4 Frames/Score After First 4 Frames

The first 4 frames must be completed for bets to stand.

Highest Break in Match

In the case of a re-rack only the highest break in the officially counting frame will determine settlement. Dead-heat rules apply. If the statutory number of frames in a match are not completed, changed, or different from those offered for betting purposes, bets will be void.

Match Total Frames Odd/Even

If the statutory number of frames in a match are not completed, changed, or different from those offered for betting purposes, bets will be void.

Session Betting (Pre-match and in-Play/Live)

All session betting refers to a specified number of frames - as designated on each market e.g. Frames 1-4; 5-9; 10-13; 14-19 etc, and will be settled on results relating to the specified frame band quoted. The first frame of the specified mini session must be played for bets to stand.

If the match ends naturally during the session then bets will stand (e.g. a player wins 10-2; bets on frames 10-13 will be settled based on the results of frames 10-12).

For the following mini-session markets; in the event of abandonment, retirement or disqualification, bets will be void unless there is no conceivable way the frame(s) and/or match could be played to its natural conclusion without unconditionally determining the result of that market:

Highest Break in a Tournament

Dead-heat rules apply.

147 Break in a Match/Total 50+ Breaks in Match

In the event of a match starting but not being completed bets will be void, unless the outcome of the specific market is already determined.

A Break of 50 or More in Frame 1/A Century Break in Frame 1

In the event of the first frame not being completed bets will be void, unless the outcome of the specific market is already determined.

Race to 3,4,5 Frames

The respective frame must be completed for bets to stand.

Individual Highest Break (Match/Tournament)

Player must complete at least one frame/match for bets to stand.

Number of Frames in the Match

If the statutory number of frames in a match are not completed, then bets will be void unless there is no conceivable way the match could be played to its natural conclusion without unconditionally determining the result of this market.

Revised Match Betting

Where revised match betting is offered (between sessions) one frame of the following session must be completed for bets to stand.

Nationality of Winner

Bets stand irrespective of withdrawals.

Stage of Elimination

Player must play one shot in the tournament for bets to stand.

In-Play/Live

First Legally Potted Colour in the Frame/Next Frame First Colour Potted (Excluding Free Ball)

In the event of a re-rack the original frame will count for settlement purposes providing a colour has been potted. Betting does not include foul shots.

Player to Pot the First Ball/Next Frame to Pot First Ball

In the event of a re-rack the original frame will count for settlement purposes providing a ball has been potted. Betting does not include foul shots.

Next Frame Markets

if the nominated frame is not played bets will be void.

Next Frame/Next Frame Handicap (Points)/Current Frame Winner/Next Frame

Winning Margin

In the event of a frame starting but not being completed then all bets will be void. Bets stand in the event of a re-rack.

Next Frame Total Points/Next Frame Highest Break

In the event of a frame starting but not being completed then all bets will be void, unless the outcome has already been determined. Bets stand in the event of a re-rack.

In-Play/Live Mini Session

Winner - Predict the result of the specified mini session

Handicap - Predict the result of the specified mini session after a handicap has been applied

Score - Predict the match score after the specified mini session

Speedway

Team/Club Speedway

Pre-Game - If match is abandoned before full completion of meeting then all bets stand assuming the running of the match would not have affected the result, or the event is rescheduled/resumes within 24 hours, otherwise bets are void.

All markets will be settled based on the result after the completion of the final heat (league fixtures) or podium presentation (Individual/Grand Prix competitions).

Subsequent appeals, disqualifications and point deductions do not count.

Squash

Match Betting

In the event of a match starting but not being completed then all bets will be void unless after the start of the match a player is disqualified in which case the player/team progressing to the next round or being awarded the victory will be deemed the winner for settlement purposes. In the event of the statutory number of games being changed or differing from those offered for betting purposes then the player/team progressing to the next round or being awarded the victory will be deemed the winner for settlement purposes.

Handicap Betting/Match Totals

In the event of retirement or disqualification, bets will be void unless the outcome is already determined. In the event of the statutory number of games being changed or differing from those offered for betting purposes then all bets are void.

In-Play/Live Point Betting

Is offered for a player to win the nominated point. In the event of the point not being played, due to the game or match ending, all bets on that point will be void. If the nominated point is awarded as a penalty point, all bets on that point will be void.

Current and Next Game Odd or Even

In the event of a game starting but not being completed then all bets will be void.

Player Total Points/Match Total Points

In the event of retirement or disqualification, bets will be void unless the outcome is already determined or there is no conceivable way the set and/or match could be played to its natural conclusion without unconditionally determining the result of that market.

Current and Next Game Winner/Current and Next Game/Winning Margin, Total Points/Current and Next Game Race(s)

In the event of a game starting but not being completed then all bets will be void unless the outcome is already determined.

The below markets are based on a statutory number of games being played. In the event of the statutory number of games being changed or differing from those offered for betting purposes then all bets are void: -

Correct Game Score/Player Total Points/Match Total Points/Current and Next Game Winner/Current and Next Game Total Points/Current and Next Game Race(s)/Current and Next Game Winning Margin.

Table Tennis

Where applicable the podium presentation will determine the settlement of bets. Subsequent disqualifications and/or appeals will not affect bets.

In the event of any of the named players in a match changing before the match starts then all bets are void. In the event of a match starting but not being completed, all bets will be void, unless the specific market outcome is already determined, or unless there is no conceivable way the game and/or match could be played to its natural conclusion without unconditionally determining the result of a specific market.

In-Play/Live Game Markets (Current and Next)

The specified game must be completed for bets to stand, unless the specific market outcome is already determined.

In-Play/Live Race to Markets

Bets are settled based on the first player to reach the nominated number of points in the relevant game. In the event of neither player reaching the number of points required (because of abandonment) then bets on that market will be void. If the relevant game is not played, then all race markets for that game will be void.

In-Play/Live Point Betting

Bets are offered for a player to win the nominated point. In the event of the point not being played, due to the game or match ending, all bets on that point will be void.

Total Point Betting markets

Are based on the statutory number of games being played. In the event of the statutory number of games being changed or differing from those offered for betting purposes then all bets are void.

In-Play/Live Handicap Betting

Markets are based on the statutory number of games being played. In the event of the statutory number of games being changed or differing from those offered for betting purposes then all bets are void.

Tennis

In the event of any of the following circumstances all bets will stand:

A change of schedule and/or day of match

A change of venue

A change from indoor court to outdoor court or vice versa

A change of surface (either before or during a match)

Match Betting Including In-Play/Live

In the event of a match starting but not being completed then all bets will be void unless after the start of the match a player is disqualified in which case the player/team progressing to the next round or being awarded the victory will be deemed the winner for settlement purposes.

A delayed, unplayed or postponed match will only be treated as a non-runner and cancelled/returned for settling purposes when the match or event/competition is cancelled.

Outright Betting/Without Favourite Betting/Quarter Betting/Half Betting

Non-runner no-bet. Markets may be subject to a Rule 4 (Deductions).

Winning Quarter/Winning Half

Name the tournament quarter the winner will come from (1st/2nd/3rd/4th). Name the tournament half, the winner will come from (Top/Bottom).

The specified tournament must be completed in full for bets to stand.

Name The Finalists/Final Forecast/Reach The Final

Non-runner no-bet. The specified tournament must be completed in full for bets to stand.

Tournament Match Betting

Both players in a specified match-up must play 1 point in the tournament for bets to stand. If players progress to the same round of the tournament bets will be void.

Set Betting

Bets are void if the statutory number of sets are not completed or are changed.

First Set Winner

In the event of the first set not being completed bets will be void.

Tie-Break in First Set

In the event of the first set not being completed bets will be void, unless tie-break has begun, in which case bets will be calculated as “Yes”.

Tie-Break in Match

In the event of the match starting but not being completed all bets are void unless a tie-break has already occurred, or it is impossible for a tie-break to occur.

Double Result

Prices may be offered on a named player to Win or Lose the 1st set and then go on to Win or Lose the match. In the event of match starting but not being completed all bets are void.

Total Sets

Both 2-Way and 3-Way markets may be offered. 3-Way has ‘Exactly’ as an option. Bets are void if the statutory number of sets are not completed or are changed.

Most Aces

In the event of a disqualification or retirement all bets will be void, unless settlement of the bet has already been determined. Bets settled from official tournament statistics.

1st Service Game

2-Way market offered for a named player to hold or break on the 1st Service Game of the match. The 1st Service Game must be completed in full for bets to stand.

1st Break Of Serve

Name the first player to break serve in the match. If there is no break of serve in the match, bets will be settled as a push/void.

Number of Sets Including In-Play/Live

In the event of a disqualification or retirement all bets will be void unless the final set has begun or settlement of the bet has already been determined.

Markets Based on Total Games/Handicap Games Including In-Play/Live

These general rules apply to Games in Individual Sets, Games in Match, Player Games, and Handicap Betting (based on games won). In the event of forfeited points/games, these will count for final settlement.

For the purposes of all such markets a tie-break or Match tie-break is counted as one game.

The Handicap, Total Games In Match and Player Games markets are based on a statutory number of sets (see related Set Betting). In the event of the statutory number of sets being changed or differing from those offered for betting purposes then all bets are void.

At the end of the match all of the games each individual player wins are totalled, and the handicap applied to determine the handicap winner.

Nationality of Winner

Nationality as displayed by the sport's governing body. Bets stand irrespective of withdrawals.

Fastest Serve Tournament

Player must serve 1 ball for bets to stand. Bets will be settled on official tournament results.

Number of Aces/Double Faults

In the event of a disqualification or retirement all bets will be void, unless settlement of the bet has already been determined. Bets settled from official tournament statistics.

How Many Sets Will Player Drop During Tournament

In the event of the player retiring from the match/not starting a match (forfeit) it will count as a loss of 2 sets for best-of-3 matches and 3 sets for best-of-5 matches.

Stage of Elimination

Player must play 1 point in the tournament for bets to stand.

Match Tie Breaks

In some competitions, matches that reach one set all are decided by a Match tie-break.

If a match is decided by a Match tie-break then the Match tie-break will be considered to be the 3rd set. Set Betting will be settled as 2-1 to the winner of the Match tie-break.

Any bets taken in error for the Correct Score or Number of Games in the 3rd set will be void.

International Premier Tennis League

Match Tie Betting - Settlement will be based on the official result.

Single-Set Match betting - Specifically for the final single-set match of a Match Tie, settlement of markets will be based on the first player(s) to reach 6 games (and the score at that point), and will ignore any subsequent ‘catch up’ games played in the set.

If during a set a player is substituted, all bets will stand.

In-Play/Live Game Markets (Current and Next)

The player who serving in the relevant game is denoted by (Server/Svr/•).

If the wrong player is indicated as (Server/Svr/•), then any bets taken on Current or Next Game, Current or Next Game Score, Current or Next Game to Deuce, Point Betting or Next Game First Point will be void, regardless of the result.

In the event of the next scheduled game being a tie-break or Match tie-break all bets on that game will be void, with the exception of Next Game First Point.

Game to Deuce will be settled as Yes if either player/team wins the game to 40 or the score reaches 40-40 at any stage.

If any game includes the awarding of a penalty point(s) by the umpire, all bets on that game will stand. If the umpire awards a penalty game, or in the event of a game not being completed through player injury, all bets on that game will be void, with the exception of Game to Deuce if settlement has already been determined. In the event of forfeited points/games, these will count for final settlement.

In-Play/Live Set Betting

Match must be completed for bets to stand. In the event of a disqualification or retirement all bets will be void.

In-Play/Live Set Winner (Current and Next)

In the event of a set starting but not being completed then all bets will be void unless settlement of bets is already determined.

In-Play/Live 3rd/4th/5th Set Yes/No

In the event of a set starting but not being completed then all bets stand as long as one point of the specified set is played.

In-Play/Live Set Score (Current and Next)

If no next set played, then bets on that set will be void. The nominated set must be completed for bets to stand. In the event of forfeited points/games, these will count for final settlement.

In some competitions, matches that reach one set are decided by a Match tie-break.

If a match is decided by a Match tie-break then the Match tie-break will be considered to be the 3rd set. Set Betting will be settled as 2-1 to the winner of the Match tie-break, and 3rd set winner will also be settled accordingly. Any bets taken on Next Game Winner or Next Game Score will be void if the next game turns out to be a Match tie-break, though any bets on Next Game First Point will stand. Any bets taken in error for the Correct Score or Number of Games in the 3rd set will be void.

In-Play/Live Total Games in Next Set

If no next set played, then bets on that set will be void. See also the general rules on Total Games markets. In the event of forfeited points/games, these will count for final settlement.

In-Play/Live Point Betting

Bets are offered for a player to win the nominated point. In the event of the point not being played, due to the game or match ending, all bets on that point will be void. In the event of forfeited points, these will count for final settlement.

If the nominated point is awarded as a penalty point, all bets on that point will be void.

Bets stand regardless of whether or not a point takes place in a tie-break.

In-Play/Live Tie-Break Markets (Including Match Tie-Breaks)

If a tie-break is not played in the nominated set, all bets on these markets are void. All bets stand irrespective of whether or not the tie-break includes the awarding of a penalty point.

If the umpire awards the tie-break as a penalty game prior to the game starting, all bets on the tie-break will be void.

If the tie-break is awarded as a penalty game whilst in progress, bets on tie-break winner will stand, but bets on tie-break score will be void. Bets on tie-break total points will only be settled if the tie-break has already exceeded the relevant line or would have to exceed the line in order to reach a natural conclusion.

In the event of the tie-break not being completed through disqualification or retirement, all bets on the tie-break will be void, with the exception of tie-break total points as detailed above.

If the official outcome of a tie-break is unspecified (e.g. either awarded as a penalty game or via disqualification) then all bets on the tie-break will be void, with the exception of tie-break total points as detailed above.

In-Play/Live - Player to be Broken During Match

In the event of disqualification or retirement, bets will be void if the player has not yet been broken (unless there is no conceivable opportunity for them to serve again - in which case bets will be settled on the player having not been broken).

In-Play/Live - Incorrect Server

If the wrong player is indicated as (Server/Svr/•), then any bets taken on Current or Next Game, Current or Next Game Score, Point Betting or Next Game First Point will be void, regardless of the result.

Volleyball

Pre-Match

The following markets will be void if the match is not completed, unless the specific market outcome is already determined:

To Win Match

Match Total Odd/Even

Correct Set Score

Double Result (Outcome of 1st Set and Match)

Match Handicap - Sets

Match Handicap - Points

Total Points

Team Total Points

For individual set markets, in the event of the set not being completed bets will be void, unless the specific market outcome is already determined:

First Set Winner

First Set Total Odd/Even

First Set Handicap

First Set Total Points

First Set Winning Margin

First Set Correct Score

Score After 2/3 Sets

In the event of referee enforced point deductions, official results will be used for settlement purposes, on all markets.

If a match venue is changed then bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match play the fixture at the away team venue then bets will stand providing the home team is still officially designated as such, otherwise bets will be void.

To qualify will be settled on the team progressing to the next round of the specified competition and includes the outcome of a Golden Set if played.

For competitions where two legged ties do have a Golden Set to decide which team progresses, the Golden Set does not count towards settlement of regular match/set markets.

In-Play/Live

The following markets will be void if the match is not completed, unless the specific market outcome is already determined:

To Win Match/Set Betting/Total Match Points/Team Total Match Points/Handicap Set Betting

For individual set markets, in the event of the set not being completed bets will be void, unless the specific market outcome is already determined.

For In-Play/Live Point Betting, bets are offered for a team to win the nominated point. In the event of the point not being played, due to the game or set ending, all bets on that point will be void.

Current/Next Set Leader After: If the quoted number of points is not reached in the specified set, then the team who wins the set will be settled as the winner.

In the event of referee enforced point deductions, official results will be used for settlement purposes, with the exception of Race to Markets and Point Betting that have already been determined.

Golden Set (where applicable and where offered) is calculated based only on what happens in that specific (golden) set.

Water Polo

Outright Betting is all-in compete or not. Where applicable the podium presentation will determine the settlement of bets. Subsequent disqualifications and/or appeals will not affect bets.

All match markets will be settled on regulation time, unless stated otherwise.

Regulation time must be completed for bets to stand unless otherwise stated. In the event of a match starting but not being completed then bets will be void, unless the specific market outcome is already determined.

Odd/Even Markets

Any score of zero is deemed to be even for settlement purposes.

In-Play/Live Markets

Bets are settled on regulation time, unless stated otherwise. Regulation time must be completed for these bets to stand, unless the specific market outcome is already determined:

Handicaps/Full-Time Result/Total Goals/Alternative Handicaps/Next Goal/Team Total Goals/Double Chance/Winning Margin/Double Result/Race to Markets/Total Goals Odd-Even/Team Total Goals Odd-Even/Draw-No-Bet

The following In-Play/Live markets will be settled at the end of overtime/shootout:

Match Winner 2-Way/To go to Overtime/Overtime Total/To go to Penalties/To Win Shootout/Team Score Next Penalty

The following props may be offered for each half or quarter and will be settled at the end of the designated half/quarter. In the event of a specific half/quarter not being completed bets will be void, unless the specific market outcome is already determined.

Winter Sports

Sports:

Alpine Skiing

Biathlon

Bobsleigh

Cross-Country Skiing

Freestyle Skiing

Luge

Nordic Combined

Skating

Skeleton

Ski Jumping

Snowboarding

Event Markets (including Outright/Podium/Winning Continent/Winning Nationality)

All bets are settled on the official results/rankings of the International Ski Federation (FIS), the International Skating Union (ISU), the International Biathlon Union (IBU), the Official Olympic Committee or any official body deemed to have such authority for competitions.

Subsequent disqualifications and/or appeals will not affect bets.

If the conditions of a specific event are changed from those originally listed by the official governing body then bets will be void, unless settlement of the bet(s) is already determined, e.g. altered official distance (note: for Cross-Country and Biathlon bets will be void if the official (listed) distance is changed, but will stand if the actual course distance is changed)/fewer rounds or order of events, with the exception of Ski Jumping events, where results will stand for markets providing one round is completed in full (including if the event/round is subject to a re-start, but excluding Winning Margin - see below rule).

Specifically, for In-Play/Live Ski Jumping, if an event is abandoned during the 2nd round, meaning that 1st round results become the official event result; then any bets placed after the completion of the 1st round will be void.

Specifically, for Cross-Country Skiing, Tour de Ski and Ski Tour Canada Outright markets; settlement will be based on the official final ranking published by the governing body, irrespective of whether or not all scheduled events are held.

If a specific event (determined as: after a final competitor list is known) is suspended or postponed bets remain valid until the event is completed.

Participants must pass starting line/gate for bets to stand otherwise bets will be void and stakes returned. In the case of a competitor withdrawing/being disqualified prior to the specific event a Rule 4 (Deductions) may be applied to bets.

Bets on any participant who takes part in qualifying for a specified event but then fails to qualify for the main Round(s) will be classed as losers.

For settlement purposes the result is at the time of the podium presentation. Subsequent disqualifications and/or appeals will not affect bets.

Specifically, for Nordic Combined betting, if the results of the provisional competition round are used for the start of the cross-country race, all event bets are void.

Round/Jump 1 Markets In-Play/Live - If an event is abandoned prior to the completion of Round 1 then bets will be void, unless settlement of the bet(s) is already determined.

If an event re-starts during the 1st Round/Jump, all bets placed on markets offered In-Play/Live prior to the re-start will be void, unless settlement of the bet(s) is already determined.

Group Betting

If one or more participants fail to take part in a specified event, then bets will be void. Dead-heat rules apply.

Qualification Markets

Where markets are offered (including match betting) specifically relating to qualifying stages/rounds the results of the official governing bodies are used. Qualification rankings are dependent on times/distances and/or points (FIS) where appropriate. (In the event of two participants getting the same time the winner will be deemed the participant with the least FIS points). Where FIS points are not applicable participants with the same time/distance will be settled as a Push.

Match Betting

Both participants must leave the start line/gate for bets to stand. If an event comprises of just one round, then official results from that round will be used for settlement purposes. If a player is disqualified or withdraws after starting that round the other player will be deemed the winner.

Round 1 match betting (Run 1 or Jump 1); both participants must leave the start line/gate for bets to stand. If an event is abandoned prior to completion of the 1st round, then bets will be void.

In-Play/Live Ski Jumping Overall match betting; if an event is abandoned during the 2nd round, meaning that 1st round results become the official event result; then any bets placed after the completion of the 1st round will be void.

For multiple round events, if both participants fail to qualify for the next round then settlement will be based on official 1st round/run standings.

If both participants fail to register a result in the official 1st round/run standings, either by failing to finish or being disqualified during the 1st round/run, then bets will be void.

If both participants qualify for the next round but neither completes the event, then bets will be void. For Cross-Country sprint event match-ups the final official placing for the event will be used to determine settlement.

If a player is disqualified or withdraws after starting either prior to the completion of the first round, or after both players have qualified for a further round, the other player is deemed the winner, assuming that player completes the respective round.

If a player is disqualified during a subsequent round, when the other player in the match bet has already not qualified for that round, the disqualified player is deemed the winner.

If the conditions of a specific event are changed from those originally listed by the official governing body then bets will be void, e.g. shorter course distances/fewer rounds or jumps/order of events; with the exception of ski-jumping events, where results will stand for match betting providing one round is completed in full (including if the event/round is subject to a re-start).

Biathlon Time Match-Ups

Settlement will be based on course time only (not overall time including shooting penalties).

Cross Country Leg Match-Ups

Settlement will be based on fastest specified leg time.

Other Sports

Air Hockey

Matches are played on a best of 5 or best of 7 basis. Each set is first to 7 points to determine the set winner (there is no two clear two points rule).

In the event of a match starting but not being completed markets will be void, unless the specific market outcome is already determined.

Archery

Outright Betting is all-in compete or not. The podium presentation will determine the settlement of bets. Subsequent disqualifications and/or appeals will not affect bets.

Match Betting - In the event of a match starting but not being completed markets will be void, unless the specific market outcome is already determined.

For betting purposes Extra Arrows will count.

Archery Shooting

In the event of a match starting but not being completed markets will be void, unless the specific market outcome is already determined.

Athletics

For all athletics’ events we use the result at the time of the podium presentation or medal ceremony. Any subsequent disqualifications, for whatever reason, do not count.

We reserve the right to apply a Rule 4 deduction in the event of a withdrawal prior to the start of an event.

Basketball Shots

Is played between numerous players making 2 or 3 point throws in a number of rounds with elimination until a final winner. If points are level all players with the same score progress to next round.

Each player in turn takes 10 two-point throws from the free throw line with two points if successful and zero if not. This is followed by players, in turn, taking 10 throws from the same three-point positions with three points if successful and zero if not.

Canoe/Kayak

All-in compete or not. The podium presentation will determine the settlement of bets. Subsequent disqualifications and/or appeals will not affect bets.

Chess

All bets are based on the official game result. If a game is postponed or a player replaced, all bets are void.

Combat Sports

Outright Betting is all-in compete or not. Where applicable the podium presentation will determine the settlement of bets. Subsequent disqualifications and/or appeals will not affect bets.

Prices are offered for each fighter to win the fight and in the event of a draw all bets will be void, and stakes returned. If either fighter is replaced with another fighter all bets will be void and stakes returned.

Curling

Outright Betting - All-in, compete or not. Match Betting - All matches will be settled on the final score. For betting purposes extra ends will count.

End Betting - For end betting purposes, if a Blank End price is not offered for a specific end, all bets will be void if the end is blank (0-0)

Diving

Participants must make one dive for bets to have action otherwise bets will be void, and stakes returned. The podium presentation will determine the settlement of bets. Subsequent disqualifications and/or appeals will not affect bets.

Equestrian

All-in compete or not. The podium presentation will determine the settlement of bets. Subsequent disqualifications and/or appeals will not affect bets. Bets stand regardless of riders changing named horses during an event.

Fencing

Outright Betting is all-in compete or not. Where applicable the podium presentation will determine the settlement of bets. Subsequent disqualifications and/or appeals will not affect bets.

To Win Match - Prices are offered for each participant to win the duel and in the event of a draw all bets will be void, and stakes returned. If either participant is replaced with another fighter all bets will be void and stakes returned.

Gymnastics

Competitors must attempt one discipline/round for bets to stand. The podium presentation will determine the settlement of bets. Subsequent disqualifications and/or appeals will not affect bets.

Judo

All bets will be settled according to the official result ay the time. Subsequent disqualifications/amendments will not count for betting purposes.

Lacrosse

Tournament Outright Betting - All bets will have action. Match Betting - Games must go full 60 minutes for bets to have action. Overtime is included for settlement purposes. All bets will be void if the match is not played on the scheduled date.

Proposition Involving Players - Both players must take some part in the game for bets to have action.

Player Markets - Both Player Points and Player Match-Ups are determined by the goals and assists for each player, as stated by the box score from the official Website of each league or tournament.

In-Play/Live - Overtime is included for settlement purposes. The game must be completed for bets to stand, unless the specific market outcome is already determined.

Modern Pentathlon

Participants must pass the starting line for bets to have action otherwise bets will be void, and stakes returned. The podium presentation will determine the settlement of bets. Subsequent disqualifications and/or appeals will not affect bets.

Pesapallo

All games must start on the scheduled date for bets to have action. For settlement purposes extra innings do not count. If a game has been postponed or cancelled before its due start time, then all bets are deemed no action.

Pistol Shooting

In the event of a match starting but not being completed markets will be void, unless the specific market outcome is already determined.

Countback may apply in the case of a tie, from the final set in number of 10’s, then number of 10’s in previous sets and 9’s etc if required.

Rowing

All-in compete or not. Where applicable the podium presentation will determine the settlement of bets. Subsequent disqualifications and/or appeals will not affect bets.

In the event of a race starting but not being completed (e.g. there is no deemed winner) then all bets will be void.

Sailing /Yachting

All-in compete or not. Where applicable the podium presentation will determine the settlement of bets. Subsequent disqualifications and/or appeals will not affect bets.

To Win Match - In the event of a race starting but not being completed then the player/team progressing to the next round or being awarded the victory will be deemed the winner for settlement purposes.

Shooting

All-in compete or not. The podium presentation will determine the settlement of bets. Subsequent disqualifications and/or appeals will not affect bets.

Sumo

Bout/Fight winner will be determined at the end of the bout/fight by the chief judge/referee. Any subsequent disqualifications or changes will not count for betting purposes.

If any bout/fight does not take place within 24 hrs of the scheduled start time, bets will be void.

Surfing

Outright Betting - May be subject to a Rule 4 (Deduction). Participants must start Round 1 of a specified competition for bets to stand. Otherwise, bets will be void, and stakes returned. The classification at the time of the podium presentation (as per official ASP result) will determine the settlement of bets. Subsequent disqualifications and/or appeals will not affect bets. If a specified event is not fully completed, then bets will be void, and stakes returned.

Match-Ups - Will be settled upon the surfer progressing furthest in a specified competition. If both quoted participants are knocked out in the same round of a specified tournament, then the winner, for betting purposes, is deemed the surfer with the highest score. In the event of scores being tied bets will be void. Both quoted surfers in a match-up must compete in Round 1 for bets to stand.

Heat Betting - All surfers must enter the Water for the specified Heat for bets to stand, otherwise bets will be void, and stakes returned.

Swimming (and Artistic Swimming)

All-in compete or not. The podium presentation will determine the settlement of bets. Subsequent disqualifications and/or appeals will not affect bets.

Taekwondo

All bets will be settled according to the official result at the time. Subsequent disqualifications/amendments will not count for betting purposes.

Triathlon

Participants must pass the starting line for bets to stand otherwise bets will be void and stakes returned. The podium presentation will determine the settlement of bets. Subsequent disqualifications and/or appeals will not affect bets.

Weightlifting

All-in compete or not. The podium presentation will determine the settlement of bets. Subsequent disqualifications and/or appeals will not affect bets.

Wrestling (Greco-Roman, FreeStyle and Olympic)

The podium presentation will determine the settlement of bets. Subsequent disqualifications and/or appeals will not affect bets.

To Win Match - In the event of a draw all bets will be void, and stakes returned. If either fighter is replaced with another fighter all bets will be void and stakes returned.

WWE Wrestling

Matches are settled on the final ruling given during the broadcast. Any subsequent changing after the broadcast do not count for betting purposes.

Any bets on non-tag team events with five or more entrants (for example The Royal Rumble) are All in Run or Not, Stakes on any non-participants are lost and any unquoted competitor will count for betting purposes.

Cash Out Feature

What is Cash Out?

Cash Out gives you more control over your bets and gives you the opportunity to take a return before an event has finished, even if your bet goes on to lose! You can cash out a bet fully or partially. You can choose to Cash Out your bet at any time and take the potential winnings on offer. If you choose to Cash Out, the amount offered will be settled and the final result relating to your bet will have no impact on the amount returned to your account.

The amount offered will depend on the performance of your selection(s) and may be higher or lower than your original stake enabling you to guarantee a profit or minimise a potential loss.

When is Cash Out available?

Cash Out is available on selected events, fixtures and markets both pre-match and In-Play, on single and multiple bets, for a variety of sports including Soccer, Tennis and Basketball. You can see the special logo ($) on the markets while making bets. If the ($) is not displayed, Cash Out is not available on that sport or market. Should you wish to Cash Out, all you need to do is click on the ($) or “Cash Out” button located in your open bet or bet history details.

Where Cash Out is available pre-event and we do not cover the event In-Play then Cash Out will be unavailable once the event starts.

You can also Cash Out on your mobile or tablet – simply select the “Open Bets” or “Bet History” sections of the “History” section of your account and select the “Cash Out” tab to show your eligible bets. Once there you can the Cash Out button below your selection and confirm your decision to settle the bet early.

Partial Cash Out

If you would like to partially Cash Out your bet, simply use the slider on the Cash Out popup to adjust your original stake amount to the amount you want to Cash Out. Once you have selected the correct amount, click “Cash Out”. The remainder of your stake will be settled in accordance with the final result relating to your bet.

Terms and Conditions

The Cash Out feature is available on selected sports, events, fixtures and markets both pre-match and In-play, on single and multiple bets, for a variety of sports including Soccer, Tennis and Basketball.

A time delay in accepting a Cash Out or Partial Cash Out request is in place. If a price changes or a market suspends then the request may not be successful.

If the Cash Out or Partial Cash Out request is successful, this will be displayed, and the bet will be settled immediately, except in the case of bets partially cashed out. The actual final result of the related market will have no impact on the Cash Out or Partial Cash Out amount.

The Cash Out or Partial Cash Out amount offered at any time is the total amount that will be returned to your account if successful.

Some Progressplay offers will not be applied where the Cash Out feature has been used. See Terms and Conditions for each offer for details.

All free bets are unavailable for Cash Out or Partial Cash Out.

Any bets that are settled using Cash Out or Partial Cash Out will not count towards the turnover requirement of any offer.

Progressplay cannot guarantee that the Cash Out feature will be available on your bet selection. Where Cash Out is available pre-event and we do not cover the event In-Play then Cash Out will be unavailable once the event starts.

Progressplay will not be responsible if the Cash Out feature is not available for technical reasons and bets will stand as originally placed during any such period.

Progressplay reserves the right to accept or decline any bet/wager requested for any sport, competition, market or bet type that is included in the Cash Out feature.

Progressplay reserves the right to amend, suspend or remove the Cash Out feature at any time for any event, fixture or market. Any bets placed on such events, fixtures or markets will stand as originally placed.

Progressplay reserves the right to reverse the settlement of a Cash Out or Partial Cash Out if the bet or a market is settled in error.

Privacy Policy

This is the privacy policy (the "Policy") of the website BetMorph (the "Website") operated by Progressplay Limited, of Soho Office, 3A, Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta (the "Company","We","Us","Our").

The Company is committed to securing your Personal Data and your privacy. According to this commitment We will uphold the following principles:

To be transparent in respect of the collection and processing of Personal Data about you:

It is important to Us that at all times you will have all of the information required in order for you to make educated decisions about the processing of Personal Data about you. For this purpose, We will make use of various techniques and measures aimed to provide you with relevant information about the processing of Personal Data about you, in the proper manner and timing.

Our complete privacy policy is intended to provide you with the widest understanding of the types of Personal Data collected by Us and the manner in which We process it. It is therefore vital that you will review it at the first possible opportunity and from time to time.

In addition, where We find that you are required to be provided with specific information, We will provide it to you in the appropriate time and place.

We will also be happy to answer any question you have and provide you with any clarification you require, subject to legal limitations. For this purpose, you can approach Our data protection officer according to the following details:

Data Protection Officer, Progressplay Limited

E-mail: dataprotection@progressplay.com

 To process Personal Data about you solely for the purposes outlined in the Policy:

The purposes for which We can process Personal Data about you include, inter alia, the provision of Our products and services requested by you, enhancing the user experience in Our products and services, to improve Our products and services, to protect Our rights and interests, to perform business and administrative activity that supports the provision of Our products and services to Our customers and/or to uphold any legal and/or regulatory requirements. The entire list of the purposes for which We use Personal Data about natural persons is listed in section 7 in the Policy.

In addition, We will process Personal Data about you in order to understand your personal needs and preferences and provide you with personally tailored offers. You may request at any time that We will stop sending you personally tailored offers, and We will act according to such a request.

 To invest significant resources in order to respect your rights in connection with Personal Data about you:

We apply significant resources in order to allow you to exercise your rights as a data subject. Therefore, you may approach Us any time you wish to review Personal Data about you, to have us amend it, erase it, cease using it for specific purposes or in general or that We will transfer it to you or to a third party, and We will fulfill your wishes in accordance with the law.

To secure Personal Data about you:

While We cannot promise absolute protection of the Personal Data about you, We can promise that We use and will continue to use a wide array of means and measures that are aimed ensuring that the Personal Data about you is secured.

 Our Complete Privacy Policy

1.    To What Does This Privacy Policy Apply?

This Policy describes what kind of Personal Data does the Company collect about natural persons, how does it collect it, use it, share it with third parties, secure it, process it etc.

In this Policy, and reference to “Personal Data” is to any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or in combination with additional information that We have or that We have access to.

In this policy, wherever We refer to the “processing” of Personal Data, We refer to any operation or set of operations which is performed on Personal Data, including the collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

2.    Data Controller

The Company:

The Company is the data controller in respect of the Personal Data about you.

3.    Data Protection Officer

The data protection officer of the Company and the means to communicate with the data protection officer are:

Data Protection Officer, Progressplay Limited

E-mail: dataprotection@progressplay.com

4.    When Do We Collect Personal Data About You?

We collect Personal Data about you whenever you use Our products and services, use the Website, Our service channels and/or contact Us. In some instances, you will actively provide Us with the Personal Data, and in other instances We will collect the Personal Data about you from examining and analyzing your use of Our products and services and/or Our service channels.

5.    No Obligation To Provide Personal Data To The Company And Its Implications

You are not obligated to provide Us with any Personal Data about you. However, in some instances, not providing such Personal Data will prevent Us from providing you with the products or services you request Us to provide you. Please see below a detailed description of such instances:

A legal obligation of the Company: there are certain legal obligations that require the Company to collect certain Personal Data as a precondition to providing products and services. In these instances, while you are not obligated to provide the Personal Data about you, if you will not provide the Company with such Personal Data, We will not be able to provide you with such products and services.

By way of example, We are required to collect your physical address and country of residence under our regulatory requirements as holders of online gambling licenses. While you are not obligated to provide Us with such information, if you will not provide it to Us, We will not be able to register you as a customer and provide you with Our products and services.

A contractual obligation of the Company: in some instances, the Company is contractually obligated to provide Personal Data about you. In these instances, while you are not obligated to provide the Personal Data about you, if you will not provide the Company with such Personal Data, We will not be able to provide you with the products and services to which the contractual obligation applies.

By way of example, if you do not provide Us with your credit card details, We will not be able to execute your withdrawal request via such credit card.

Providing Personal Data for the purpose of contracting with you: in some instances, providing Personal Data about you is a precondition to executing a contract between yourself and the Company. In these instances, while you are not obligated to provide the Personal Data about you, if you will not provide the Company with such Personal Data, We will not be able to contract with you and therefore will not be able to provide you with Our products and services

By way of example, in order to provide you with certain operational messages, relating to the products and services We provide, We will require to receive your email address.

6.    What Personal Data About You Do We Collect?

Personal Data We collect upon registration: email address, first name, last name, gender, date of birth, physical address, city of residence, country of residence, zip code, phone number, mobile phone number, currency of account, language of account, publicly available data from the world wide web and social networks.

Personal Data We collect upon each logging in into your account: IP address, device info, operating system info, browser info, screen resolution, flash version, current and previous webpages browsed, date and time of login, location data.  

Personal Data We collect during your use of Our products and services: your deposits, wagers, bonuses, game session (including date, time and duration), winnings and losses.

Personal Data We collect via Our support: passport / ID / driving license number and photo, utility bill.

Personal Data We collect upon receiving a deposit of funds and upon a withdrawal request: bank account details, e-wallet details, credit card details and photo, source of funds details, phone bill, bank statement.

Personal Data We receive from you: any Personal Data you provide to Us on your own free will when contacting Us, including via customer support, chat, social networks or in any other manner, including complaints, requests and comments. Our customer support representatives may record and/or document in writing your calls.

7.    The Purposes Of The Processing Of Personal Data And Their Legal Basis

The Company processes your Personal Data for one or more of the purposes outlined in this section and according to the appropriate legal basis.

The Company shall not process Personal Data about you unless there is a legal basis for such processing. The legal bases according to which the Company may process Personal Data about you are as follows:

Your consent that the Company will process Personal Data about you for one or more specific purposes. By way of example, for the purpose of sending you marketing materials.

Where the legal basis for the processing of the Personal Data about you is consent, you may at any time to withdraw your consent for the purposes for which you provided your consent by sending a notice free of charge to the following email address customersupport@instantgamesupport.com, or by changing your settings in your account.

Where you withdraw your consent for the processing of Personal Data about you, We might not be able to provide you with some or all of the products and services you requested or in the form intended to be provided to you, and you will have no claim in respect of that.

Processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract. By way of example, for registering you as an account holder, or for allowing you to withdraw funds from your account.

Processing is necessary for compliance with a legal obligation to which the Company is subject. By way of example, on account of Our licensing obligations as holders of online gambling licenses.

Processing is necessary for the purposes of the legitimate interests pursued by the Company or by a third party. By way of example, for the purpose of improving our products and services, or for the exercise or defense of legal claims.

Whenever the processing of Personal Data about you is necessary for the purpose of the legitimate interests pursued by the Company or by a third party, the processing is conditional upon such interests not overridden by your interests or fundamental rights and freedoms which require protection of Personal Data about you. At any time, you may approach Us by sending a notice to the following email address customersupport@instantgamesupport.com in order to receive information concerning the review performed by Us in order to reach the conclusion that We may process the Personal Data about you on account of such processing being necessary for the purposes of the legitimate interests pursued by the Company or by a third party.

The following list outlines the purposes for which We may process Personal Data about you and the legal basis for any such processing:

Purpose

Legal Basis

1 In order to register you as a customer

Upon your request to register with the Company and open an account, We will process your Personal Data in order to allow Us to perform such requests.

Processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract.

Processing is necessary for compliance with a legal obligation to which the Company is subject.

2 In order to allow Us to provide you with Our products and services

Whenever you request to use Our products and services, specifically to make use of a bonus, place a wager, deposit and withdraw funds from your account, We will process the Personal Information required for Us to perform such requests.

Processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract.

Processing is necessary for compliance with a legal obligation to which the Company is subject.

3 In order to contact you for the purpose of operational requirements

In some circumstances, We will contact you in order to update you in respect of certain operational matter; for instance, where We will be required to cease to provide Our products and services in certain jurisdictions, or where a certain aspect of Our products and services is changing. In these circumstances, We will need to use Personal Data about you accordingly.

Processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract.

Processing is necessary for compliance with a legal obligation to which the Company is subject.

4 In order to respond to your queries, requests and/or complaints, and to provide you with customer support services

Processing of Personal Data about you is required in order to respond to queries you have concerning products and services of the Company used by you, and in general to provide you with customer support services. In other circumstances, We will need to process Personal Data about you in order to fulfill any self-exclusion (or similar) requests made by you.

Processing is necessary for the purpose of the legitimate interests pursued by the Company or by a third party.

Processing is necessary for compliance with a legal obligation to which the Company is subject.

5 In order to collect money in connection with products and services purchased by you

Processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract.

6 In order to provide you with tailor made marketing materials and offers

In order to enhance and improve your user experience and the use of Our products and services, and in order to offer you with additional and new offers, products and services, We process Personal Data about you in order to adjust the materials presented to you according to your preferences, behavior, characteristics and interests. For this purpose, We use Personal Data automated analysis techniques, including profiling.

 Processing is necessary for the purpose of the legitimate interests pursued by the Company or by a third party.

7 In order to comply with any legal obligations or judicial or administrative orders

We process Personal Data about you in order to comply with Our various legal obligations, which include, inter alia, preventing customers from certain jurisdictions to use Our products and services due to a legal prohibition or to prevent minors from using Our products and services.

Processing is necessary for compliance with a legal obligation to which the Company is subject.

8 In order to improve the products and services We offer, as well as to offer new ones

We may use Personal Data about you in order to improve the products and services We offer, as well for the purpose of offering new ones; such processing will include, inter alia, an analysis of previous uses by you of Our products and services, any comments and complaints received in respect of Our products and services, as well as any errors and malfunctions.

Processing is necessary for the purpose of the legitimate interests pursued by the Company or by a third party.

9 In order to prevent fraud, abusive use of Our products and services and to prevent money laundering

Processing is necessary for the purpose of the legitimate interests pursued by the Company or by a third party.

Processing is necessary for compliance with a legal obligation to which the Company is subject.

10 In order to send you marketing materials

Inasmuch as you agree to receive marketing materials from Us, We will send you, via the means of communication you consented to, marketing materials relating to Our products and services, whether in existence now or in the future, whether similar to Our current products and services and whether different ones, and/or products and services of third parties.

It is hereby clarified that you may withdraw your consent at any time, by sending an email free of charge with the title “unsubscribe” to the following email address: customersupport@instantgamesupport.com or by clicking the unsubscribe option in any marketing material sent to you. Please note that you will be requested to choose from which means of communication (one, some or all) do you wish to unsubscribe.

It is hereby clarified that unsubscribing will not cause the deletion of your contact details, but to cease receiving marketing materials – unless you re-request to receive them, subject to any legal obligation of Ours.

 Your consent

11 In order to analyze the effectiveness of any marketing and advertising campaigns and activities of the Company

Processing is necessary for the purpose of the legitimate interests pursued by the Company or by a third party.

12 In order to perform and maintain various activities supporting the offering and provision of Our products and services

Such activities include back office functions, business development activities, strategic decision making, oversight mechanisms etc.

Processing is necessary for the purpose of the legitimate interests pursued by the Company or by a third party.

13 In order to perform analysis, including statistical analysis

We use various analytical measures (including statistical ones) in order to make decisions in various issues, including improving existing products and services and introducing and developing new ones.

Processing is necessary for the purpose of the legitimate interests pursued by the Company or by a third party.

14 In order to protect Our and third parties’ interests, rights and assets, including initiation or exercise or defense of legal claims

We may process Personal Data about you in order to protect the interests, rights and Assets of Ours and of third parties, according to any law, regulation and agreement, including any of Our terms and conditions and policies.

Processing is necessary for the purpose of the legitimate interests pursued by the Company or by a third party.

 8.    Your Right To Object To The Processing of Personal Data About You Where Such Processing Is Necessary For The Purpose Of The Legitimate Interests Pursued By The Company Or By A Third Party

Where the processing of Personal Data about you is necessary for the purpose of the legitimate interests pursued by the Company or by a third party, you have the right to object to such processing for this purpose by sending a notice to the following email address customersupport@instantgamesupport.com, unless We demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.

 9.    Your Right To Object To The Processing of Personal Data About You For Direct Marketing Purposes

The Company provides its customers with offers that are tailored for them specifically, in order to enhance and improve your user experience and the use of Our products and services, and in order to offer you with additional and new offers, products and services, including products and services of third parties. This is done following the processing of Personal Data about you, in order to adjust the materials presented to you, on the basis of their preferences, behavior, characteristics and interests. For this purpose, We use Personal Data automated analysis techniques that provide Us with analysis and conclusions concerning you in various aspects, including profiling.

By way of example, such analysis and conclusions may be used by Us in order to offer you products and services which We think may be of more interest to you; for instance, on the basis of your playing patterns, your address and age, the time and day of the week in which you prefer to use Our products and services etc.

Similar analysis and conclusions are used to the extent that you agreed to receive marketing materials from Us, as such materials are tailored to offer you products and services which We think may be of more interest to you.

Where Personal Data about you is processed for direct marketing purposes, you shall have the right to object at any time to such processing for this purpose, including profiling to the extent that it is related to such direct marketing, by sending a notice to the following email address customersupport@instantgamesupport.com, in which case We shall cease to process Personal Data about you for such direct marketing purposes.

In addition, you may withdraw your consent from receiving marketing materials at any time, by sending an email free of charge with the title “unsubscribe” to the following email address: customersupport@instantgamesupport.com

10.    Transfer Of Personal Data To Third Parties

The Company shares Personal Data with companies within the group of companies of which the Company is a part, for the purpose of supporting the activities of the Company and the offering of the Company’s products and services.

The Company may also share Personal Data about you with third parties that provide Us with the following services:

KYC and AML services, aimed to ensure that We comply with all of Our legal, regulatory and licensing obligations and requirements.

Payment services, such as payment service providers, payment processors and banks.

Services in connection with responsible gambling matters; e.g., where We wish to ensure that the scope of wagering of a person is compatible with his wealth.

Storage and hosting providers, including cloud computing services.

 Fraud prevention and chargeback investigation.

IP address information.

Analysis of user experience.

Support.

Marketing (including our white label partners and their contractors).

Dispatch of materials, including marketing materials, via various means of communications, such as emails, SMS, regular (snail) mail, push notifications and other electronic messages.

CRM data management.

Call enters.

Game providers.

Digital signing.

Accounting and legal services.

Research, analytical, technical and diagnostic services.

The Company may share Personal Data about you with governmental, local, official, regulatory, licensing and gambling authorities, as well as where such disclosure is required to protect Our and third parties’ interests, rights and assets, including initiation or exercise or defense of legal claims.

In addition, We may disclose Personal Data about you to potential purchasers or investors of, or lenders to, the Company and/or any company within the group of companies of which the Company is a part, or in the event of any similar transaction (including the sale of assets of the Company and/or of any company within the group of companies of which the Company is a part), and/or in connection with any merger, reorganization, consolidation or bankruptcy of the Company and/or any company within the group of companies of which the Company is a part.

11.    Your Rights in respect of The Personal Data About you

You are entitled to the following rights in respect of the Personal Data about you. The exercise of such rights will be via sending an email requesting to exercise your right to the following email address: customersupport@instantgamesupport.com

Right of access

You have the right to receive from the Company confirmation as to whether or not Personal Data about you is being processed, and, where that is the case, access to the Personal Data and the following information: (1) the purposes of the processing; (2) the categories of Personal Data concerned; (3) the recipients or categories of recipient to whom the Personal Data have been or will be disclosed, in particular recipients in third countries outside the European Economic Area (EEA) or international organisations; (4) where possible, the envisaged period for which the Personal Data will be stored, or, if not possible, the criteria used to determine that period; (5) the existence of the right to request from the Company rectification or erasure of Personal Data or restriction of processing of Personal Data about you or to object to such processing; (6) the right to lodge a complaint with a supervisory authority; (7) where the Personal Data is not collected from you, any available information as to its source; (8) the existence of profiling; and (9) where personal data is transferred to a third country outside the EEA or to an international organisation, the appropriate safeguards relating to the transfer.

The Company shall provide a copy of the Personal Data undergoing processing and may charge a reasonable fee for any further copies requested by you where you make the request by electronic means, and unless otherwise requested by you, the information shall be provided in a commonly used electronic form.

The right to obtain a copy of the Personal Data shall not adversely affect the rights and freedoms of others, and therefore if the request will harm the rights and freedoms of others, the Company may not fulfill your request or do so in a limited manner.

Right to rectification

You have the right to obtain from the Company the rectification of inaccurate Personal Data about you. Taking into account the purposes of the processing, you have the right to have incomplete Personal Data completed, including by means of providing a supplementary statement.

Right to erasure

You have the right to obtain from the Company the erasure of Personal Data about you where one of the following grounds applies: (a) the Personal Data is no longer necessary in relation to the purpose for which it was collected or otherwise processed; (b) you withdraw your consent on which the processing is based and there is no other legal ground for the processing; (c) you object at any time, on grounds relating to your particular situation, to processing of Personal Data about you which is based on the legitimate interests pursued by Us or by a third party, and there are no overriding legitimate grounds for the processing; (d) you object to the processing of Personal Data about you for direct marketing purposes; (e) the Personal Data has been unlawfully processed; (f) the Personal Data about you has to be erased for compliance with a legal obligation in European Union or Member State law to which the Company is subject.

This right is not applicable to the extent that the processing is necessary: (a) for compliance with a legal obligation which requires processing by European Union or Member State law to which the Company is subject; or (b) for the establishment, exercise or defense of legal claims.

Right of restriction of processing

You have the right to obtain from the Company restriction of processing of Personal Data about you where one of the following applies: (a) the accuracy of the Personal Data is contested by you, for a period enabling the Company to verify the accuracy of the Personal Data about you; (b) the processing is unlawful and you oppose the erasure of the Personal Data about you and request the restriction of its use instead; (c) the Company no longer needs the Personal Data about you for the purposes of the processing, but it is required by you for the establishment, exercise or defense of legal claims; (d) where the processing of Personal Data about you is necessary for the purpose of the legitimate interests pursued by the Company or by a third party, unless We demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims; (e) where Personal Data about you is processed for direct marketing purposes, including profiling the extent that it is related to such direct marketing.

Where processing of Personal Data about you has been restricted following your request, such Personal Data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

Right to data portability

You have the right to receive the Personal Data about you, which you have provided to the Company, in a structured, commonly used and machine-readable format and have the right to transmit such Personal Data to another controller, where: (a) the processing is based on your consent or on a contract to which you are a party; and (b) the processing is carried out by automated means.

In exercising your right to data portability, you have the right to have the Personal Data about you transmitted directly from the Company to another controller, where technically feasible. The exercise of your right to data portability is without prejudice to your and the Company’s rights under your right to erasure. In addition, the right to data portability shall not adversely affect the rights and freedoms of others.

Right to object

You have the right to object, on grounds relating to your particular situation, at any time to processing of Personal Data about you which is based on the legitimate interests pursued by the Company or by a third party, including profiling based on such legitimate interests. We shall no longer process the Personal Data about you unless We demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.

You have the right to object at any time to the processing of Personal Data about you for direct marketing purposes, which includes profiling to the extent that it is related to such direct marketing.

Right to withdraw consent

You may withdraw your consent provided to Us for the purpose of processing Personal Data about you at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with a supervisory authority which is established by a Member State in order to protect the fundamental rights and freedoms of natural persons in relation to processing of personal data within the European Union.

 Your rights in respect of Personal Data about you as outlined in this section 11 may be restricted by European Union or Member State law to which the Company is subject to.

We shall provide you with the information requested according to your rights outlined in this section 11 without undue delay and in any event within one month of receipt of the request. That period may be extended by two further months where necessary, taking into account the complexity and number of the requests. We shall inform you of any such extension within one month of receipt of the request, together with the reasons for the delay.

The information requested according to your rights outlined in this section 11 shall be provided free of charge, unless stated otherwise in this section 11. Where requests are manifestly unfounded or excessive, in particular because of their repetitive character, We may either: (a) charge a reasonable fee taking into account the administrative costs of providing the information or communication or taking the action requested; or (b) refuse to act on the request.

The Company may require you to provide additional information necessary to confirm your identity in order to fulfill your request according to your rights outlined in this section 11, where We have reasonable doubts concerning the identity of the natural person making the request.

12.    Cookies General

When you visit or access the Website and/or use Our products and services, a cookie file (which is a small text file) is installed on the device via which you visit or access the Website and/or use Our products and services. The cookies allow Us to collect information about you and your behavior, in order to improve your user experience, to remember your preferences and settings, to customize and offer you with products and services that may interest you. Cookies are also used collect statistics about your usage of Our products and services and perform analytics.

Some of the cookies We use are session cookies, which are downloaded temporarily to your device and last until you close your web browser, while others are persistent cookies which last on your device after you cease browsing the Website and are used to help the Website remember you as a returning visitor when you return to the Website.

Types of cookies

The cookies We use have classified according to their functionality, as follows:

Type of cookie

Purpose

Additional Information

Strictly Necessary Cookies

These cookies are strictly necessary to enable you to navigate the Website and use features you have requested. They are used to provide you with Our content, products and services that you have requested.

Such cookies are essential to help your device download or stream information so that you can navigate around the Website, use its features and allow you to return to pages you have previously visited.

These cookies collect Personal Data about you, such as user name, last login date and identify you as being logged in to the Website.

These cookies are deleted when you close your web browser (session cookies)

Functionality Cookies

These cookies are used to recognize you when you return to the Website and allow Us to remember your choices and preferences (such as language) in order to allow Us to provide you with improved and customized features.

These cookies collect Personal Data about you, such as your language preference, the games you play and marketing preferences

These cookies survive the closing of your web browser, and last until their applicable expiry time.

Performance Cookies

These cookies are used to provide aggregated statistics in respect of the performance of the Website and to test and improve such performance, in order to provide better user experience; in addition, they allow Us to carry out analytical functions on the Website.  

These cookies collect anonymised data which is not relating to an identified or identifiable natural person.

These cookies are valid for varying periods; some are deleted once you close your browser, while others have an indefinite validity period. 

Third Party Marketing / Targeting Cookies

These cookies are used to deliver ads and marketing communications, and to make the Website displayed, in a manner which is more relevant you, based on your interests and actions; they are also used to measure the effectiveness of an advertising campaign. These cookies record your visit to the Website, the pages you have visited and the products and services you used.

Some of these cookies are provided and used by third parties.

These cookies are valid for varying periods; some are deleted once you close your browser, while others have an indefinite validity period.  

 Blocking and removal of cookies

You can change your browser settings in order to block and delete some or all cookies. Please see below links to instructions as to how to do this in respect of some of the most popular web browsers:

Firefox

Internet Explorer

Google Chrome

Safari

Please note, however, that if you do so, some or all of the Website’s features and functionalities might not perform as intended.

13.    Retention Of Personal Data About You

The Company shall retain Personal Data about you for as long as is required to fulfill the purposes of the processing of the Personal Data as outlined in this Policy, or for a longer period as required according to the legislation, regulation, policies and orders that apply to Us.

In general, We will hold Personal Data about you for a minimum period of five years after the termination of your account with Us.

In order to ensure that Personal Data about you is not retained for longer than is required, We periodically review Personal Data retained by Us in order to examine whether any Personal Data can be erased. 

14.    Transfers Of Personal Data To A Third Country Or An International Organisation

Personal Data about you may be transferred to a third country (i.e., jurisdictions outside the EU Member States, Iceland, Norway and Liechtenstein) or to international organisations. In such circumstances, the Company shall take appropriate safeguards aimed to ensure the protection of Personal Data about you and provide that enforceable data subject rights and effective legal remedies for data subjects are available.

These safeguards and protection will be available if any of the following are met:

The transfer is to a third country or an international organization which the EU Commission decided that they provide an adequate level of protection to the Personal Data that is transferred to them pursuant to Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (" GDPR");

The transfer is according to legally binding and enforceable instrument between public authorities or bodies pursuant to Article 46(2)(a) of the GDPR; or

The transfer is in accordance with standard data protection clauses adopted by the EU Commission pursuant to Article 46(2)(c) of the GDPR; the clauses adopted by the EU Commission can be viewed at https://commission.europa.eu/law/law-topic/data-protection_en

You may request the Company to be provided with details concerning the safeguards employed by it to protect the Personal Data about you which is transferred to a third country or an international organization, by sending an email to the following address:

 15.    Protection Of Personal Data About You

We implement appropriate technical and organisational measures to ensure an appropriate level of security to Personal Data taking into account the risks that are presented by processing, in particular from accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to Personal Data transmitted, stored or otherwise processed.

We may be required, due to legal or other obligations outside Our control, to transfer Personal Data about you to third parties, such as public authorities. In such circumstances, We have limited control over the level of protection provided to the Personal Data about you by such third parties.

Any transfer of Personal Data via the internet cannot be fully secured. Therefore, the Company cannot ensure the protection of Personal Data about you when transferred via the internet to the Website operated by the Company.

16.    Links To Websites of Third Parties

The Website may provide links to websites and/or applications of third parties. The Company does not control such websites and applications, nor the collection and/or processing of Personal Data about you by such websites and applications, and We are not responsible for such websites and applications, nor to their privacy and data protection policies and activities. This Policy does not apply to any actions taken via such websites and/or applications.

Wherever you access such third parties' websites and/or applications, We recommend that you carefully review their privacy policies prior to using such websites and/or applications and prior to disclosing any Personal Data by you.

17.    Changes To This Policy

We may amend, from time to time, the terms of this Policy. Whenever We amend this Policy, We will notify such amendments by publishing the updated Policy on the Website. In addition, when We make significant amendments of this Policy, We will strive to inform you about such amendments via means of communication which We believe are reasonably appropriate to inform you of such amendments and by publishing a notice about such amendments on the Website. Unless stated otherwise, all amendments will enter into force upon publishing the updated Policy on the Website.

Version 2.0 – 24.05.2018